https://ira.lib.polyu.edu.hk/bitstream/10397/527/1/20%20year%20on%20and%2010%20years%20after%20the%20Internet.pdf

Progress in information technology and tourism management: 20 years on and 10 years after the Internet - the state of eTourism research.

The tourist: A new theory of the leisure class.

https://core.ac.uk/download/pdf/9637489.pdf

Engagement, telepresence and interactivity in online consumer experience: Reconciling scholastic and managerial perspectives

The tourist: a new theory of the leisure class

https://isiarticles.com/bundles/Article/pre/pdf/2115.pdf

An Experimental Study of the Relationship between Online Engagement and Advertising Effectiveness

The authors develop a measurement scale tapping Pine and Gilmore's (1999) four realms of experience that is applicable to lodging and, potentially, tourism research across various destinations. Focusing on the bed-and-breakfast industry, the authors conducted preliminary qualitative studies and a subsequent field survey to collect data from bed-and-breakfast owners and guests to develop and test a proposed model of experience economy concepts. The proposed measurement model includes four realms of experience and four theoretically justifiable nomological consequences. The data supported the dimensional structure of the four realms of experience, providing empirical evidence for both face and nomological validities of these realms and a starting point for measuring emerging experience economy concepts and practices within lodging and tourism settings. The authors discuss ways the measurement scale can be further refined for adoption by destination marketers and directions for future research.

Measuring Experience Economy Concepts: Tourism Applications:

With the use of an on-line retailer's Web site and an experimental method with 103 university students, statistical support through path analysis was found for positive influences of optimum stimulation level (preferred level of environmental stimulation) and recreational shopping on hedonic value (trying an image-interactivity feature of an apparel Web site as a stimulating experience). The Web site's mixandmatch image interactivity feature allowed creation of visual images of product combinations. The path-analysis model revealed significant paths between hedonic value and resulting emotional pleasure and arousal variables. A pattern of significant paths was also found between these three variables and global attitude, willingness to purchase, and willingness to patronize the on-line store. Theoretical and managerial conclusions are provided. © 2005 Wiley Periodicals, Inc.

For fun and profit: Hedonic value from image interactivity and responses toward an online store

Effect of image interactivity technology on consumer responses toward the online retailer

https://isiarticles.com/bundles/Article/pre/pdf/1786.pdf

Influences of online store perception, shopping enjoyment, and shopping involvement on consumer patronage behavior towards an online retailer☆

Purpose – In line with changes in consumer demand, models used in empirical study of the shopping experience have expanded. Reflecting the integrative (experiential and utilitarian) nature of shopping experience, the paper aims to propose an overarching stimulus‐organism‐response based shopping experience framework.Design/methodology/approach – This conceptual paper offers a framework that integrates components of both the hedonic experience related consciousness‐emotion‐value model and the utilitarian experience‐related cognition‐affect‐behavior model. In this paper, articles crossing hedonic and utilitarian boundaries are briefly presented, and the array of variables used in empirical studies of shopping experience, with an emphasis on brick‐and‐mortar shopping experiences, are synthesized for each component of the framework.Findings – The resulting framework is an inclusive overarching structure that explains the consumer shopping experience. This framework is useful for both academia and industry. It ...

https://lib.dr.iastate.edu/cgi/viewcontent.cgi?article=1097&context=aeshm_conf

Ann Marie Fiore

Papers

Measuring Experience Economy Concepts: Tourism Applications:

For fun and profit: Hedonic value from image interactivity and responses toward an online store

Effect of image interactivity technology on consumer responses toward the online retailer

Influences of online store perception, shopping enjoyment, and shopping involvement on consumer patronage behavior towards an online retailer☆

An integrative framework capturing experiential and utilitarian shopping experience