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Carlos F. Gomes
Researcher at University of Coimbra
Publications - 72
Citations - 1479
Carlos F. Gomes is an academic researcher from University of Coimbra. The author has contributed to research in topics: Performance measurement & Organizational performance. The author has an hindex of 17, co-authored 59 publications receiving 1237 citations. Previous affiliations of Carlos F. Gomes include California State University, San Bernardino.
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A literature review of manufacturing performance measures and measurement in an organizational context: a framework and direction for future research
TL;DR: In this paper, the authors present a conceptual framework outlining the evolution of manufacturing performance measures and measurement in an organizational context, and identify and discuss several issues relevant to both practice and theory of the manufacturing performance measurement.
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A literature review of maintenance performance measurement: A conceptual framework and directions for future research
TL;DR: In this article, the authors examined the relevant literature related to maintenance performance measurement in the manufacturing sector and classified and examined the innovative approaches and models utilized to measure and manage maintenance performance in manufacturing operational settings.
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The effects of service quality dimensions and passenger characteristics on passenger's overall satisfaction with an airport
TL;DR: In this paper, exploratory factor analysis was applied to extract dimensions of airport service quality as perceived by the passengers and the effects of those dimensions on passenger's overall satisfaction with an airport together with variables related to passenger characteristics.
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Measuring airport service quality: A multidimensional approach
TL;DR: The results suggested that a six-factor structure provides a meaningful multi-item measurement model for perceived ASQ, and could be considered an alternative for a multidimensional approach in the context of airport performance measurement regarding service quality.
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An examination of manufacturing organizations' performance evaluation: Analysis, implications and a framework for future research
TL;DR: In this article, the utilization of financial and non-financial measures in the evaluation of manufacturing organizations' performance is studied for a sample of 79 Portuguese financial analysts, using cluster analysis and multiple regression analysis.