Showing papers by "Chi-Sum Wong published in 2020"

Uncovering the impact of triadic relationships within a team on job performance: an application of balance theory in predicting feedback‐seeking behaviour

Abstract: Although a great deal of knowledge has accumulated about dyadic relationships (i.e., leader-member exchange (LMX) or team-member exchange (TMX)) within a team, employee behaviors that involve triadic relationships among focal employees, leaders, and teammates have seldom been investigated. Using Balance Theory, which describes triadic relationships from a power-dependence perspective, in the current study, we explore how the interplay of LMX, TMX, and peers’ LMX jointly impact employees’ feedback-seeking behavior (FSB) and subsequent job performance. By conducting a multilevel moderated polynomial regression on three-wave, multi-source data from 147 team members and their leaders (from 45 work teams), we found that the incongruence between LMX and TMX facilitates FSB when peers’ LMX or task interdependence is high. We also found an asymmetrical incongruence effect concerning the way in which individuals are more likely to seek feedback when LMX is worse than TMX, compared with when LMX is better than TMX. This differential effect is stronger when peers’ LMX or task interdependence is high. The interplay of LMX, TMX, peers’ LMX, and task interdependence eventually has an indirect effect on job performance through FSB. The results from a follow-up study of 270 employees from 77 teams further confirm our predictions about the mechanism of Balance Theory. Specifically, the results indicate that when peers’ LMX is high, the incongruence between LMX and TMX decreases employees’ psychological safety.

Theorizing parental intervention and young adults' career development: a social influence perspective

Abstract: Drawing on the social influence literature and proposing parental intervention as a social influence process, this study seeks to theorize why parental intervention occurs and how it affects young adults' career development.,This paper adopts a conceptual design, offering a conceptual model based on social influence research and career development research.,It is proposed that parental intervention is a result of incongruence between parental expectations and young adults' interested occupations and between parents' assessments of young adults' qualities and job demands. Parents' traditionality moderates these relationships, while the success of parental intervention depends on young adults' traditionality and career maturity. Parents' position, referent and expert powers affect young adults' compliance, identification and internalization, respectively, which impact their occupational commitment and career satisfaction.,Looking at parental intervention over time would help researchers understand this phenomenon more comprehensively than focusing only on its short-term effects as identified in the literature. The motivational processes of parental intervention triggered by power bases play a key role in determining young adults' long-term career consequences.,Career advisors should consider parents as a source of potential intervention in young adults' career choice. They may also provide parent-oriented services in addition to young adult-oriented services.,This framework contributes to the career development literature by adopting social influence approach to explain parental intervention in young adults' career choice and also providing implications for career counselors.