Organizational commitment has been conceptualized and measured in various ways. The two studies reported here were conducted to test aspects of a three-component model of commitment which integrates these various conceptualizations. The affective component of organizational commitment, proposed by the model, refers to employees' emotional attachment to, identification with, and involvement in, the organization. The continuance component refers to commitment based on the costs that employees associate with leaving the organization. Finally, the normative component refers to employees' feelings of obligation to remain with the organization. In Study 1, scales were developed to measure these components. Relationships among the components of commitment and with variables considered their antecedents were examined in Study 2. Results of a canonical correlation analysis suggested that, as predicted by the model, the affective and continuance components of organizational commitment are empirically distinguishable constructs with different correlates. The affective and normative components, although distinguishable, appear to be somewhat related. The importance of differentiating the components of commitment, both in research and practice, is discussed.

The measurement and antecedents of affective, continuance and normative commitment to the organization

According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.

Out of the Crisis

A three-component conceptualization of organizational commitment

In this article, we summarize previous empirical studies that examined antecedents, correlates, and/or consequences of organizational commitment using meta-analysis. In total, 48 meta-analyses were conducted, including 26 variables classified as antecedents, 8 as consequences, and 14 as correlates.

A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment

Cognitive evaluation theory, which explains the effects of extrinsic motivators on intrinsic motivation, received some initial attention in the organizational literature. However, the simple dichotomy between intrinsic and extrinsic motivation made the theory difficult to apply to work settings. Differentiating extrinsic motivation into types that differ in their degree of autonomy led to self-determination theory, which has received widespread attention in the education, health care, and sport domains. This article describes self-determination theory as a theory of work motivation and shows its relevance to theories of organizational behavior. Copyright © 2005 John Wiley & Sons, Ltd.

/pdf/self-determination-theory-and-work-motivation-42ilnslrq4.pdf

Self‐determination theory and work motivation

A quasi-experimental design was used to study the long-term effects of implementation of autonomous workgroups in a manufacturing environment. Results indicated a substantial and lasting effect on employees' intrinsic job satisfaction, a more temporary effect on extrinsic job satisfaction, and no consequences for work motivation or performance. At an organizational level, however, improvements in productivity were made possible through elimination of supervisory positions; and contrary to prediction, labor turnover increased.

Outcomes of Autonomous Workgroups: A Long-Term Field Experiment

This paper reports on empirical work recently conducted about the use and effectiveness of HRM practices in small and medium sized enterprises (SMEs). A telephone survey was conducted with 100 senior managers of SMEs to ascertain their use of a range of human resource practices and the extent to which they had found those practices successful in aiding the achievement of company objectives. Additionally in‐depth interviews were conducted with senior managers from a further 22 SMEs. Findings suggest that there is considerable diversity amongst SMEs in relation to their use of HR practices. A model is provided that identifies the key criteria that underlie the adoption of HRM practices, and the implications of the model are discussed.

Exploring human resource management practices in small and medium sized enterprises

The aim of this study was to gather and collate information from the major researchers and consultancies in the UK regarding the performance of Information Technology (IT) and the role of human and organizational factors. The findings are based on the experience of 45 of the leading experts in the UK, drawing on a collective sample of approximately 14,000 organizations, covering all major sectors of economic activity and a comprehensive range of information technologies. The main findings are that 80–90% of IT investments do not meet their performance objectives and the reasons for this are rarely purely technical in origin. The context of technical change, the ways in which IT is developed and implemented, a range of human and organizational factors, and the roles of managers and end-users, are identified as critical areas affecting performance. A major implication is that the poor performance of IT systems is the result of a complex set of interacting forces that will be difficult to change. The study r...

Information technology: a study of performance and the role of human and organizational factors

This paper considers the application of the technology acceptance model (TAM) in explaining intranet usage in two organizations. The TAM was originally developed for explaining technology acceptance and has since been successfully applied to a number of technologies. Its suitability for modelling intranet use is considered here. The model is tested in two UK companies from the banking and engineering sectors. Study 1 finds that the TAM may be valuable as a tool for helping with analysing and understanding intranet usage. The second study indicates that its applicability may be variable between intranets and demonstrates that self-report and actual measures of usage are not interchangeable when applying such a model. The findings have implications for previous and current research employing the TAM and for intranet research in general.

https://link.springer.com/content/pdf/10.1080%2F02683960110102407.pdf

Explaining intranet use with the technology acceptance model

In this paper we describe the development of two new measures of innovation trust, ‘trust that heard’ and ‘trust that benefit’. We report the findings from their use in a survey of design engineers in two large aerospace companies. We test a range of hypotheses covering different plausible roles for trust and confirm a ‘main effects’ model, whereby the variables predict the number of ideas suggested and the number of ideas implemented. In addition, we replicate earlier findings by Axtell et al. (2000), namely that personal and job variables predict idea suggestion, whilst organisational variables predict implementation.

Chris W. Clegg

Papers

Outcomes of Autonomous Workgroups: A Long-Term Field Experiment

Exploring human resource management practices in small and medium sized enterprises

Information technology: a study of performance and the role of human and organizational factors

Explaining intranet use with the technology acceptance model

Implicating trust in the innovation process