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Ishita Ghosh

Researcher at University of California, Berkeley

Publications -  7
Citations -  280

Ishita Ghosh is an academic researcher from University of California, Berkeley. The author has contributed to research in topics: Mobile banking & Financial inclusion. The author has an hindex of 5, co-authored 7 publications receiving 186 citations.

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The promise (and pitfalls) of ICT for agriculture initiatives

TL;DR: In this article, the authors suggest that future ICT for agriculture initiatives should first seek to understand the information and complementary market failures in a given context, in order to better understand whether information is a binding constraint.
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The persistence of paper: a case study in microfinance from Ghana

TL;DR: This work takes a step back to assess the role and value of paper in order to give designers pause when considering a blanket digitization of existing processes, norms, and transactions and finds that paper passbooks are able to deliver valuable context-specific information to its owners that derive from the specific affordances of paper itself.
Proceedings ArticleDOI

Contextualizing Intermediated Use in the Developing World: Findings from India & Ghana

TL;DR: A broader conceptualization of intermediated use in the developing world that needs to take into account the entire sociotechnical workflow is described, particularly critical when explicitly designing for secondary/beneficiary users.
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The Unbearable Modernity of Mobile Money

TL;DR: An ethnographic study of a mobile money infrastructure, especially its design, organization, and implementation, and its potential consequences for financial inclusion goals is described, demonstrating that what appeared on the surface to be solely a ‘mobile money infrastructure’ is in fact a complex and, often, visibly seamless organization of at least two interacting infrastructural systems.
Proceedings ArticleDOI

The agent in a transformational m-banking ecosystem: interface or intermediary?

TL;DR: A study is demonstrated that looked at Eko, one of the prominent mobile banking business correspondents in India, in its collaboration with the largest public sector bank, and how certain informal, frequently unstipulated, practices on their part may help in acquiring and retaining customers on the platform.