J
Jiyoung Kim
Researcher at University of North Texas
Publications - 25
Citations - 1615
Jiyoung Kim is an academic researcher from University of North Texas. The author has contributed to research in topics: Social capital & Consumer behaviour. The author has an hindex of 11, co-authored 25 publications receiving 1355 citations. Previous affiliations of Jiyoung Kim include Ohio State University & Oklahoma State University–Stillwater.
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Journal ArticleDOI
The role of etail quality, e-satisfaction and e-trust in online loyalty development process
TL;DR: The results indicate that the e-loyalty development process is influenced by both e-satisfaction and e-trust.
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Effects of reputation and website quality on online consumers' emotion, perceived risk and purchase intention: Based on the stimulus‐organism‐response model
Jiyoung Kim,Sharron J. Lennon +1 more
TL;DR: In this paper, the authors extended Mehrabian and Russell's Stimulus-Organism-Response model to include both external (i.e. reputation) and internal source of information (e.g., website quality) as stimuli which affect consumers' response systems.
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Cross‐cultural examination of the relationships among firm reputation, e‐satisfaction, e‐trust, and e‐loyalty
TL;DR: In this article, the impact of firm reputation on consumers' evaluation of e-tailers' market response outcomes (satisfaction, trust, and loyalty) in two cultures, the USA (individualism, low uncertainty avoidance, low context, and high trust society) and South Korea (collectivism, high uncertainty, high context and low trust society).
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The fashion‐conscious behaviours of mature female consumers
Jinhee Nam,Reagan Hamlin,Hae Jin Gam,Ji Hye Kang,Jiyoung Kim,Pimpawan Kumphai,Cathy Starr,Lynne Richards +7 more
TL;DR: In this article, the authors examined the apparel and shopping preferences of mature women in America and found that those high in fashion consciousness had greater financial and social involvement with fashion, greater chronological-to-cognitive age differences and larger clothing budgets.
Journal ArticleDOI
Joint influence of online store attributes and offline operations on performance of multichannel retailers
TL;DR: A multichannel performance model integrating Herzberg's motivation-hygiene theory and Thorndike's halo effect was proposed, and empirically tested it, finding that e-satisfaction is formed by a varying influence of online and offline factors, which then increases e-loyalty.