scispace - formally typeset
Search or ask a question

Showing papers in "International Journal of Consumer Studies in 2007"


Journal ArticleDOI
TL;DR: In this paper, a simple model of motivation is used as an analytical tool to analyze the motivation of green consumerism, arguing that as a private lifestyle project of a single individual, "green consumerism" is much too heavy a responsibility to bear.
Abstract: This paper elaborates on the motivational complexity of green consumerism using a simple model of motivation as an analytical tool. The objective is to provide insights into the challenges that environmentally concerned ‘green consumers’ may face in the markets, as well as to illustrate the limitations of framing and targeting environmental policy measures in terms of individual motivation and morally responsible decision making. On the whole, the paper argues that as a private lifestyle project of a single individual, ‘green consumerism’ is much too heavy a responsibility to bear. Therefore, the author joins the growing number of scholars who argue that in environmental policy the focus on individual consumers is limited and thus needs to be problematized.

615 citations


Journal ArticleDOI
TL;DR: In this article, the authors investigated the influence of three cognitive and attitudinal factors on gender differences in green purchase behavior and found that women appeared to be less aware of environmental issues compared with men.
Abstract: This study investigates the influence of three cognitive and attitudinal factors on gender differences in green purchase behaviour. Using a large sample size (n = 1093), a survey has been developed and administered across Egypt. The findings from the multivariate analysis of variance (MANOVA) confirm the influence of consumers’ ecological knowledge, concern and attitude on gender differences in green purchase behaviour. Consistent with previous studies, this study found that women appeared to be less aware of environmental issues compared with men. However, contrary to other studies conducted in the West, men showed more environmental concern and more positive outlook towards green purchase compared with women. The study discusses how the present findings may help policy makers and marketers alike to fine-tune their environmental and marketing programmes.

572 citations


Journal ArticleDOI
TL;DR: The authors examined the demographic profiles of Australian green consumers in relation to their satisfaction of environmental labelling and empirically investigated the association of demographic profile of consumers with their attitudes towards such labels.
Abstract: This research examined the demographic profiles of Australian green consumers in relation to their satisfaction of environmental labelling. It examined consumers’ understanding of labelling and empirically investigated the association of demographic profile of consumers with their attitudes towards such labels. The results indicated that some of the demographic variables were significant, which is largely consistent with earlier findings by other researchers in this area. Label dissatisfaction was higher in the older and middle age respondents. However, some respondents disagreed that labels were accurate while commenting that labels were easy to understand. The key issue arising from the findings is that in order to provide perception of accuracy in labels, it is an option to use Type I or Type III labelling on products. These labels are, arguably, more credible because they are endorsed by third party labelling experts. This would come at a cost and for green products that use third party labelling, they will also have to bear in mind to keep the prices competitive.

420 citations


Journal ArticleDOI
Adriana Budeanu1
TL;DR: In this article, the authors examine the interplay between reasons for tourists' choice of products and services, and environmental motivations, and discuss the implications for the effectiveness of informative and awareness-raising tools aimed to facilitate the shift towards responsible tourist behaviour and actions.
Abstract: Research shows that despite their declared positive attitudes towards sustainable tourism, only a few tourists act accordingly by buying responsible tourism products, choosing environmentally friendly transportation or behaving responsibly towards destination communities. The low support from customers is one of the main barriers for progress towards sustainable tourism. One reason can be that existing initiatives are missing customers' attention, discouraging industry and governments to continue promoting sustainable tourism. Positive attempts to encourage sustainable consumption in other sectors indicate that specific barriers may reside in the nature of tourist choices. Taking a critical look at tourism research and literature, this article examines the interplay between reasons for tourists' choice of products and services, and environmental motivations. After identifying possible gaps that may explain current failures to stimulate responsible tourist choices, the article concludes by discussing the implications for the effectiveness of informative and awareness-raising tools aimed to facilitate the shift towards responsible tourist behaviour and actions.

356 citations


Journal ArticleDOI
TL;DR: In this article, a three-dimensional approach to environmental attitudes as meaningful predictor of ecological behavior was developed, which addressed its emotional, cognitive and conative components, and a random sample survey of 573 individuals was used to verify the conceptual model and framework.
Abstract: Increasingly, consumers choose ecological products when they do the shopping, not only because it is a healthier option but also because it helps to sustain the environment for future generations. They are prepared to switch products for ecological reasons and stop buying products from companies that cause pollution. Firms and other economic institutions are aware of the importance of reflecting these attitudes towards the environment in developing their products. This paper is focused on environmental attitudes as meaningful predictor of ecological behaviour. A three-dimensional approach to this variable has been developed, which addresses its emotional, cognitive and conative components. A random sample survey of 573 individuals was used to verify the conceptual model and framework. This model was assessed initially by principal factor analysis and subsequently, by structural equation modelling. Findings of this study showed that environmental attitudes have a significant effect on ecological behaviour. This research improves our understanding of how consumers feel and what attitudes best define their way of behaving in relation to environmental problems.

279 citations


Journal ArticleDOI
TL;DR: In this article, the authors examined the differing influences of friends and relatives vs other travellers on the travel choices and behaviours of 412 visitors to the North Queensland Region in Australia, and found that there were significant differences across the four groups with respect to demographic characteristics, other information sources used, accommodation and transportation used, and travel activities in the destination.
Abstract: Travel research consistently shows the importance of word-of-mouth (WOM) information sources in the travel decision-making process. Friends and relatives have been identified as organic image-formation agents, and it has been emphasized that this WOM information is one of the most relied-upon sources of information for destination selection. While there has been recognition of the importance of WOM information sources on consumer behaviour in tourism, little has been performed to understand more specifically how and what behaviour is influenced. This study examined the differing influences of friends and relatives vs. other travellers on the travel choices and behaviours of 412 visitors to the North Queensland Region in Australia. More specifically, the present study compared the following four groups of respondents: those who indicated that they obtained travel information from friends/relatives and other travellers (n = 70); those who obtained information from friends/relatives only (n = 121); those who obtained information from other travellers only (n = 105); and those who obtained information from neither (i.e. no WOM) (n = 116). The results indicated that there were significant differences across the four groups with respect to demographic characteristics, other information sources used, accommodation and transportation used, and travel activities in the destination. However, the groups did not differ in their image of the destination.

207 citations


Journal ArticleDOI
TL;DR: In this article, theoretical and empirical evidence from the environmental psychology and related literatures are used to develop a model for explaining consumers' willingness to perform environmentally friendly behavior. But the results indicate that the key determinant of willingness is perceived psychological consequences, which in turn is significantly determined by past behaviour.
Abstract: Theoretical and empirical evidence from the environmental psychology and related literatures are used to develop a model for explaining consumers’ willingness to perform environmentally friendly behaviour. Environmental concern and perceived psychological consequences of environmentally friendly behaviour are posited as key determinants of willingness. Hypothesized antecedents of these are also included in the model, which is tested using structural equation modelling on data from a sample of 232 consumers collected in the Eastern Province of Saudi Arabia. The results indicate that the key determinant of willingness is perceived psychological consequences, which in turn is significantly determined by past behaviour. A hypothesized effect of environmental concern on willingness is not significant, although concern is itself significantly determined by perceived psychological consequences. Other positive determinants of concern are environmental knowledge and perceived seriousness of threats to the global environment. Substantive and methodological implications of the findings are outlined and discussed.

176 citations


Journal ArticleDOI
TL;DR: In this article, the authors examined the apparel and shopping preferences of mature women in America and found that those high in fashion consciousness had greater financial and social involvement with fashion, greater chronological-to-cognitive age differences and larger clothing budgets.
Abstract: Under-appreciation of mature consumers as a numerous and comparatively wealthy market segment has resulted in not only lost revenues for business, but also lost consumption and service opportunities for the elderly. In response to expressed needs for more research into actual and desired consumption by older consumers, this study examined the apparel and shopping preferences of mature women in America. Independent living residents were surveyed concerning fashion consciousness, fashion information sources and shopping behaviours. Young and mature consumers’ reactions to female apparel ensembles were compared. Mature subjects purchased apparel for pleasure or need, but less for conformity. Decisions were influenced more by fit and comfort than by fashion, despite suggestions that dressing stylishly was important. New fashions were encountered via catalogue illustrations, social gatherings and window displays. Subjects high in fashion consciousness had greater financial and social involvement with fashion, greater chronological-to-cognitive age differences and larger clothing budgets. Young and mature consumers’ responses to apparel illustrations differed significantly. As the mature market expands, attention to age-divergent definitions of fashion (such as those based upon admiration of comfort) will determine the success of apparel businesses. Assessment of cognitive age will facilitate identification of those mature consumers most predisposed toward fashion consumption.

176 citations


Journal ArticleDOI
TL;DR: The main purpose of as mentioned in this paper was to display the different attitudes of men and women towards organic food, and their willingness to pay for it, in three different consumer intensities: usual, occasional and potential consumers.
Abstract: The main purpose of this work consists of displaying the different attitudes of men and women towards organic food, and their willingness to pay for it, in three different consumer intensities: usual, occasional and potential consumers. Several surveys have been carried out to obtain a representative sample of regular food purchasers living in Castilla-La Mancha (Spain). Statistic analysis previously detecting significant differences with regard to gender and type of consumer has been conducted by univariate analysis to describe attitudes, and multivariate analysis, through ‘logit’ models, to calculate maximum willingness to pay. Results show that women have a more favourable attitude (directly related to their lifestyle) to the purchase and consumption of organic food than men, whereas men are inclined to pay a higher price for organic food than women. In general, men are disposed to pay a higher increase in price than women.

168 citations


Journal ArticleDOI
TL;DR: In this paper, the authors investigated motivations for online apparel consumption using the Consumer Styles Inventory and found that quality consciousness, brand consciousness, fashion consciousness, hedonistic shopping, impulsiveness and brand loyalty were positively correlated with online apparel shopping.
Abstract: Apparel purchases now constitute one of the fastest-growing segments of e-commerce. Thus, there are strong theoretical and managerial reasons to better understand consumer characteristics associated with buying apparel online. This paper investigates motivations for online apparel consumption using the Consumer Styles Inventory. Data from a sample of 357 US college students showed that quality consciousness, brand consciousness, fashion consciousness, hedonistic shopping, impulsiveness and brand loyalty were positively correlated with online apparel shopping. Price sensitivity was negatively correlated with online spending.

141 citations


Journal ArticleDOI
TL;DR: Campaigns aimed at encouraging the purchasing of organic food targeted at adolescents should particularly emphasize those characteristics of organic foods that they can relate to their interests and ethical preferences, for example, animal welfare and environmental considerations.
Abstract: Adolescents are the consumers of tomorrow; therefore policies aimed at increasing organic food consumption should address the needs of this group. To discover their attitudes towards organic food and their knowledge of the subject, a survey among almost 700 school children aged 15-16?years was conducted. Four main groups of questions were used: adolescents' knowledge of organic food, attitudes, whether they bought organic food and the perceived influences they exerted on the buying patterns of their parents. From the survey it can be concluded that adolescents' attitudes towards organic food are positive, but their knowledge of and their willingness to buy it are low. Campaigns aimed at encouraging the purchasing of organic food targeted at adolescents should particularly emphasize those characteristics of organic foods that they can relate to their interests and ethical preferences, for example, animal welfare and environmental considerations.

Journal ArticleDOI
TL;DR: To understand the scope for, and the limits to, the development of school meal systems that empower consumers by building their capacity to eat healthily, two very different sociocultural environments of food choice and public procurement are compared: Italy and the UK.
Abstract: In many European countries something of a ‘moral panic’ has recently broken out around food, health and obesity. In Italy, roughly 20% of children and teenagers between the age of 6 and 17 years are overweight, and 4% of them are obese (Brescianini et al. , 2002). In the UK, where in 1999 19% of the 5-year-olds were overweight and 7% were obese (Mikkelsen et al. , 2005, p. 7), the most tangible sign of this growing concern is the Obesity Report (House of Commons, 2004). To address the devastating effects of the ‘obesity epidemic’ on national health and economy (see Fig. 1), this seminal government report emphasizes the role that public procurement can play by promoting healthy eating habits (House of Commons, 2004, pp. 68–70). To begin assessing the role of the public realm in supporting sustainable patterns of consumption that privilege ‘quality’ (i.e. local, seasonal, nutritious and fresh) food, in this paper we focus on school meals, an institution that has been propelled into the forefront of the current debate about health and well-being. Indeed, the school meal service not only constitutes an enormous market in its own right, capable to sustain quality food production systems. If, as Jackson (2004) points out, the school meal system is understood also as a system of social learning, as it should be, it affords the opportunity to promote more enlightened forms of consumer behaviour, particularly the kind of behaviour deemed necessary to make positive food choices in relation to healthy eating (Burke, 2002). To understand the scope for, and the limits to, the development of school meal systems that empower consumers by building their capacity to eat healthily, we compare two very different sociocultural environments of food choice and public procurement: Italy and the UK. While in Italy the dominant political, regulatory and cultural context explicitly encourages the implementation of pro-active public sector catering policies that prioritize local and organic foods, in the UK the numerous initiatives that are currently seeking to integrate sustainability criteria into food procurement in schools (DEFRA, 2005) still have to confront an uncertain regulatory environment in which local sourcing is perceived to be a risky and possibly illegal activity (Morgan and Sonnino, 2005). As we will show, these divergent national approaches to public food procurement represent different interpretations of a fundamentally ambiguous European macro-regulatory context, which is shaped, at the same time, by an old philosophy of free trade and by emerging ideals of sustainability. Despite their differences, however, both countries show clear signs of commitment to designing a sustainable school meal service, which we define as a service that delivers fresh and nutritious food; conceives healthy eating as part of a socially negotiated ‘whole school’ approach; and, wherever feasible, seeks to source the food as locally and as seasonally as possible. The most important vehicle for securing a sustainable school meals service is creative procurement policy , which takes a holistic view of the food chain because it recognizes that production and consumption need to be calibrated at the local level. Through creative procurement, local consumers are encouraged to appreciate the value of health and locally produced food because this is the foundation stone of a sustainable school meals service.

Journal ArticleDOI
TL;DR: In this article, the authors highlight the linkages between consumer credit and sustainable consumption and discuss the structural changes in lending practices that account for the popularity of this payment system, and outline the basic elements of a research agenda in this area.
Abstract: Over the past decade, sustainable consumption has emerged as an issue of growing international prominence. Policy initiatives to facilitate more environmentally and socially preferable household provisioning have typically emphasized materials and energy efficiency. While this approach holds the prospect for some notable short-term gains, experience suggests that longer-term improvements are likely to fall short of expectations and trigger unanticipated rebound effects. Effective policy programs need to acknowledge the social and financial dimensions of consumer decision making and become more attentive to the role of households as catalysts of production. From this perspective, consumer payment systems take on special significance. In particular, the prevalence of credit cards and the accumulation of consumer debt in the USA and other advanced countries have been important drivers of economic growth in recent years. This paper highlights the linkages between consumer credit and sustainable consumption and discusses the structural changes in lending practices that account for the popularity of this payment system. While unsatisfactory conceptual models and inadequate data make it difficult to advance any definitive assessment of this relationship, it is possible to outline the basic elements of a research agenda in this area.

Journal ArticleDOI
TL;DR: In this article, the authors place UK wine consumer behaviour within a social context, and is able to show that all consumers display a range of behaviours in relation to wine which are situation and occasion dependant.
Abstract: Since the development of wine sales via supermarkets in the UK in the 1970s wine consumption has more than doubled so now the UK is the largest wine import market (by value) in the world. Wine is now consumed by approximately 61% of the UK adult population on a regular basis. For many social wine consumption has become part of their lifestyle. Given the international importance of the UK wine market, plus the increasing incorporation of wine into regular consumption behaviour, it is remarkable how few academic studies have been undertaken into the consumption behaviour of moderate, social UK wine consumers. This paper aims to start developing that knowledge, thus adding to our understanding of consumer behaviour in general. The results show that consumers use wine in very sophisticated ways via purchasing, gifting and consumption. The findings also show that social interaction with wine varies significantly, dependant upon occasion and environment. Behaviour also varies if the purchase, as gift and/or for consumption, is perceived as a private or public activity. This paper places UK wine consumer behaviour within a social context, and is able to show that all consumers display a range of behaviours in relation to wine which are situation and occasion dependant.

Journal ArticleDOI
TL;DR: In this paper, the effect of postmodernism on green consumer behavior is discussed, and the connection between lifestyle and green commitment is reported. But the results suggest that different lifestyles explain green commitment better than traditional socio-economic background variables.
Abstract: Green consumer behaviour is one of the key focuses of contemporary research on the sociology of consumption. The constant presence of environmental issues related to consumption and the changes consumer society has faced during the 20th century are presumed to reflect on present consumer behaviour. The focus of this paper is twofold: first, the postmodern elements of consumer society will be discussed; second, the study analyses to what extent these elements of postmodernism fit with the phenomenon of contemporary green consumerism. The empirical part utilizes Finnish consumer behaviour-related data from 2003, which were analysed by applying various statistical methods. In this part, the study reports of the connection between lifestyle and green commitment. Lifestyle is measured by consumption styles and green commitment by certain environment-related consumption choices. The results suggest that different lifestyles explain green commitment better than traditional socio-economic background variables. The effect of postmodernism on green consumer behaviour is, thus, discussed.

Journal ArticleDOI
TL;DR: In this article, the authors argue that netnography is a helpful research tool for consumer education researchers who are interested in capturing and critically examining the education and learning occurring in informal sites of consumer education, especially in online communities.
Abstract: ‘Netnography’ is a research methodology in use since the late 1990s in the fields of consumer behaviour and marketing, but not fully utilized by researchers in the field of consumer education. This article argues that netnography is a helpful research tool for consumer education researchers who are interested in capturing and critically examining the education and learning occurring in informal sites of consumer education, especially in online communities. This article also presents an example of recent research conducted using netnography to understand how readers of the informal consumer education lifestyle magazine Budget Living created their own interpretations of meaning from the magazine.

Journal ArticleDOI
TL;DR: In this article, a study was conducted to determine whether fashion consumer groups (fashion followers, fashion innovators, fashion opinion leaders and innovative communicators) differ in centrality of visual product aesthetics, consumers' need for uniqueness and need for touch.
Abstract: The purposes of this study were to determine whether fashion consumer groups (fashion followers, fashion innovators, fashion opinion leaders and innovative communicators) differ in centrality of visual product aesthetics, consumers' need for uniqueness and need for touch, and to examine possible correlations among these variables. Fashion design and merchandizing students completed the following scales: Need for Touch, Consumers' Need for Uniqueness, Centrality of Visual Product Aesthetics, Measure of Fashion Innovativeness and Opinion Leadership plus demographic information. Innovative communicators had a greater need for uniqueness than followers and opinion leaders, but not than innovators. Fashion followers scored lower on Centrality of Visual Product Aesthetics than did innovative communicators, innovators and opinion leaders. There was no difference in Need for Touch among fashion consumer groups. Scores on Need for Touch were positively correlated with scores on Centrality of Visual Product Aesthetics and Consumers' Need for Uniqueness. Scores on Centrality of Visual Product Aesthetics were positively correlated with scores on Consumers' Need for Uniqueness. Scores on Fashion Innovativeness and Opinion Leadership were positively correlated with scores on Centrality of Visual Product Aesthetics and Consumers' Need for Uniqueness. Scores on Fashion Innovativeness and Opinion Leadership were not significantly correlated with those on Need for Touch. Fashion consumer groups did differ in centrality of visual product aesthetics and need for uniqueness, but not in need for touch.

Journal ArticleDOI
TL;DR: Finns seem to have a relatively trusting position on functional foods, and Familiarity of functional foods in Finland, absence of serious food scandals, the health-oriented Finnish culture and the generally high level of societal trust may account for this optimism.
Abstract: Eating is increasingly characterized by concerns over health and well-being. New types of foods designed to promote health or to reduce the risk of diseases, known as functional foods, have been entering the market since the 1990s. This article focuses on the appropriation of functional foods among Finnish consumers from the perspective of acceptability. We analyse the relationship between consumers’ views of functional foods and their sociodemographic backgrounds, health efforts and notions of food, health and technology. The article is based on a survey of a representative sample of Finnish consumers ( n = 1210). The data were collected by using computer-assisted telephone interviews and analysed by factor analysis and analysis of variance. The factor analysis resulted in four dimensions of acceptability: (1) experiences of functional foods; (2) views on product quality and safety; (3) societal concerns over current developments; and (4) views on regulation and research. According to the results, the differences in consumer views of functional foods were to some extent linked with age and education but better explained by the differing roles of food and health in people’s lives and the acceptability of modern food technologies. Efforts to lower blood cholesterol and/or blood pressure, the use of dietary supplements, regarding healthy eating as very important and having an optimistic outlook on the use of technology in food production were all related to more optimistic views of functional foods. Finns seem to have a relatively trusting position on functional foods. Familiarity of functional foods in Finland, absence of serious food scandals, the health-oriented Finnish culture and the generally high level of societal trust may account for this optimism.

Journal ArticleDOI
TL;DR: In this paper, a survey of 1090 urban and rural respondents was carried out of which 523 were rural and 567 were urban, and the gathered data were analyzed by applying counts, percentages, means, and analysis of variance.
Abstract: This study aims to establish whether the residential background of consumers has a varying influence on their buying decisions. A survey of 1090 urban and rural respondents was carried out of which 523 were rural and 567 were urban. The gathered data were analysed by applying counts, percentages, means, and analysis of variance. Rural residents found that packaging is more helpful in buying, that better packaging contains a better product and that they are more influenced by the ease of storing a package than their urban counterparts. Ease of carriage, package weight, simplicity, transparency and similarity of packaging have comparatively less impact on purchase decisions of rural consumers than urban ones. However, rural consumers are more critical about packaging as they strongly consider that it contributes to misleading buyers and is also an environmental hazard.

Journal ArticleDOI
TL;DR: In this article, the role of gender and educational level on the attitudes of Internet users in the Singapore context was examined and a general consensus among Singaporeans that the Internet is a convenient medium for information search or making purchases.
Abstract: Despite the increasing number of online users and products that are being offered on the Web, there is relatively little work that specifically examines the role of gender and educational level on the attitudes of Internet users in the Singapore context. Our findings reveal that there is a general consensus amongst Singaporeans that the Internet is a convenient medium for information search or making purchases. The better-educated respondents seem to be less concerned with security issues. They also perceive that Internet shopping provides better prices and more cost savings. Females indicate a strong dislike for not being able to savour a physically fulfilling shopping experience online.

Journal ArticleDOI
TL;DR: This paper proposes operationalization by developing and testing scales, especially operational indicators, for important dimensions and drivers of the services-value construct by using a multitrait-multimethod design and a cross-cultural data set to explore country influences.
Abstract: Customer value and customer satisfaction are pivotal but at the same time elusive concepts in services marketing theory. This paper focuses on discussing the relationship between these two concepts. We propose operationalization by developing and testing scales, especially operational indicators, for important dimensions and drivers of the services-value construct. A multitrait-multimethod design is used to test the robustness of the operationalization. Furthermore, a cross-cultural data set is used to explore country influences using confirmatory factor analysis and structural equation models. Results indicate that the measurement construct is robust and useful in country-comparative studies.

Journal ArticleDOI
TL;DR: The authors investigated the social marketing of sustainability in New Zealand and examined the usefulness of advertising campaigns to enlist and empower people, as both consumers and citizens, towards environmental care, concluding that these advertisements do not go far enough to involve individuals in processes of co-producing knowledge about sustainability and to vest them with expertise in exercising sustainability in their daily lives.
Abstract: This paper investigates the social marketing of sustainability in New Zealand and examines the usefulness of advertising campaigns to enlist and empower people, as both consumers and citizens, towards environmental care. It draws on discussions about ‘citizen-consumer subjectivities’ and the model of the ‘political economic person’, which link sustainability and consumption through asserting people’s capacities as reflecting citizens. Printed advertisements by local and national government agencies about air pollution, fuel dependency and energy consumption are analysed to see whether advertising campaigns can operate on multiple levels for a range of audiences – desirable for broadening understanding of sustainable consumption and dealing with the complexity and experiential aspects of ‘doing’ sustainability. The advertisements analysed have an authoritative dimension that downplays this complexity and variability. The paper concludes that these advertisements do not go far enough to involve individuals in processes of co-producing knowledge about sustainability, and to vest them with expertise in exercising sustainability in their daily lives. The implications are that advertising campaigns that engage with the complexity surrounding consumption in people’s modern lives, and with variability in meanings of sustainability, have the possibility of inciting citizen-consumer political subjectivities.

Journal ArticleDOI
TL;DR: In this paper, the authors conducted a qualitative study with 22 senior consumers (aged 55-plus) and found that personal health influences all patterns of consumer behaviour regardless of age, although the full extent to which this models senior tourism activity is unclear.
Abstract: The senior market is particularly attractive to the tourism industry. Alongside evidence of a growing propensity to travel and spend, consumption is often deliberately linked to low seasons, balancing out the peaks and valleys for tourism suppliers. Health is one variable which is particularly significant to this consumer. Personal health influences all patterns of consumer behaviour regardless of age, although the full extent to which this models senior tourism activity is unclear. An exploratory qualitative study was undertaken in the spring of 2005, with 22 senior consumers (aged 55 years plus) interviewed. Utilizing the earlier work by Zimmer et al.into self-assessed health as a framework, travel propensity, the perceived effects of travel and factors inhibiting full participation were questioned. Conclusions drawn outline both a senior tourism typology and areas for future research. Notably the relationship between caregiving and tourism consumption is singled out for further investigation.

Journal ArticleDOI
TL;DR: In this paper, two surveys were conducted among Brazilian automobile owners and two regression models tested to evaluate the factors influencing consumers' responses to product recalls, and the results indicated that product judgement was significantly affected by corporate social responsibility (CSR), blame attributed to the company and whether or not consumers had a car made by the brand considered.
Abstract: In order to evaluate the factors influencing consumers’ responses to product recalls, two surveys were conducted among Brazilian automobile owners and two regression models tested. Results indicated that (i) product judgement was significantly affected by corporate social responsibility (CSR), blame attributed to the company and whether or not consumers had a car made by the brand considered; and (ii) behavioural intentions were significantly affected by CSR, consumers’ involvement with the message, perceived danger, product judgement and whether or not consumers had a car made by the brand considered. Findings revealed, however, that CSR is a better predictor of the product judgement than of the behavioural intentions, in accordance with recent studies indicating that CSR affects consumer judgements and behaviour differently. Finally, these two models are discussed and compared with previous research.

Journal ArticleDOI
TL;DR: In this article, the authors compared the website evaluation criteria among college student consumers in the US with different shopping orientations and Internet channel usage (i.e. online information searchers, online purchasers).
Abstract: The purpose of this study was to compare the website evaluation criteria among college student consumers in the US with different shopping orientations and Internet channel usage (i.e. online information searchers, online purchasers). The sample for this research was 414 college students, non-married and aged 18–22 who have experience in visiting websites selling apparel products. Five apparel website evaluation criteria were identified by factor analysis (i.e. product information, customer service, privacy/security, navigation, auditory experience/comparison shopping). Based on shopping orientation factors, cluster analysis revealed three shopping orientation clusters (i.e. Hesitant In-home Shoppers, Practical Clothing Shoppers, Involved Clothing Shoppers). Factorial manova showed that website evaluation criteria were significantly different among college student consumers with different shopping orientations and between online information searchers and online purchasers. Implications and limitations of the study are discussed.

Journal ArticleDOI
Renee Kim1
TL;DR: In this article, stated preference data were used to simulate and examine consumers' valuation of important extrinsic and intrinsic cues that are associated with risky foods, and the results showed that the country origin cue is a key factor in understanding consumers' choice behavior for food product that entails potential risk.
Abstract: The stated preference data were used to simulate and examine consumers' valuation of important extrinsic and intrinsic cues that are associated with risky foods. This analysis generates information on how consumers assess trade-offs between price and selected intrinsic and extrinsic cues to determine their choice among alternative products. From this, optimum level of product quality attributes (i.e. intrinsic cues) and optimum price level for import products can be derived. Also, most effective sources of communicating food safety and risk management can be identified. The results show that the country origin cue is a key factor in understanding consumers' choice behaviour for food product that entails potential risk, which may suggest that consumers are using this information as a risk-reduction strategy.

Journal ArticleDOI
TL;DR: The authors discusses the main types of information sources that are used by older adults when they make decisions about tourist and travel destinations, and particularly focuses on the importance of word-of-mouth sources and personal experiences.
Abstract: Over the past decade, the older market has emerged as an extremely important one because of its increased purchasing power for most consumer goods and services. The tourism and leisure industry is also targeting people aged 65 years and older, because many possess a relatively large share of discretionary money that they want to spend on travel. This has resulted in increasing attention by the mass media and the advertising industry in particular. This paper discusses the main types of information sources that are used by older adults when they make decisions about tourist and travel destinations, and particularly focuses on the importance of word-of-mouth sources and personal experiences. It also explores the influence of the mass media on trip decision making of older adults, and discusses the importance of brochures, magazines and television as information sources for older adults. Finally, it critiques the lack of senior models in advertising campaigns for travel products that are aimed at the older market.

Journal ArticleDOI
TL;DR: The authors investigated consumers' thoughts on new food products in south-east England and Beijing, China using a questionnaire-based largely on the Theory of Reasoned Action, and found that personal beliefs were more important in intention to purchase than the influence of other people.
Abstract: It has been reported that consumers in different countries have distinctive perceptions of, and attitudes to, products. This study investigated consumers’ thoughts on new food products in south-east England (n = 222) and Beijing, China (n = 139), using a questionnaire-based largely on the Theory of Reasoned Action. Results indicated that consumers in both countries believe it is necessary for the food industry in their respective countries to introduce new food products and they would like to try new products. There appears to be great interest in new products among the Beijing Chinese, with most interest in new healthy food products. The influences on choices suggest that a marketing focus on quality, utility and health benefits would be most fruitful, as personal beliefs were more important in intention to purchase than the influence of other people. Results point away from the expected result that the Chinese, as a collectivist culture, would place more emphasis on others’ opinions than their own beliefs. This may be linked to food not being an item of conspicuous consumption, or to a cultural shift among urban Chinese.

Journal ArticleDOI
TL;DR: In this paper, the authors examined the relationship between economic self-efficacy and the notion of adhering to meticulous saving plans as well as firmer self-control of emotions.
Abstract: The present study was prompted by the paucity of research about the perception among young people of their ability to cope with economic risks of contemporary society. The variables used in this exploration were attitudes to money. The variable of emotion management was included on the rationale that stress and negative emotions tend to arise from demands to manage economic aspects of life. The links between a sense of economic self-efficacy and these variables were examined using a questionnaire filled out by 120 respondents. The findings revealed considerable correspondence between economic self-efficacy and the notion of adhering to meticulous saving plans as well as firmer self-control of emotions. Profiles that successfully discriminated between low and high sense of economic self-efficacy were identified. The results further our understanding of the interplay between psychological factors and the self-perception of efficacy in dealing with economic change.

Journal ArticleDOI
TL;DR: In this paper, the authors examined the extent to which "global orientation" is also a characteristic of consumers of fair trade products and showed that the purchase of fair-trade products is influenced by the global orientation of the consumer, although other factors such as a sense of social responsibility and trust in international non-governmental organizations can condition this influence.
Abstract: In the past few years, there has been an increase in the ‘ethical consumer’, characterized by more reflexive values like solidarity, social responsibility, multiculturalism and ecology. This idea has found support in the appearance and development of proposals like fair trade, along with others, such as responsible consumption, the recycling business or sustainable development. In a parallel way, also during the past few years, various analysts have pointed out that the phenomenon of globalization is changing not only the aspect of the world but also our way of perceiving it, which is progressively becoming a ‘global orientation’. In the framework of these two tendencies, this paper examines the extent to which ‘global orientation’ is also a characteristic of consumers of fair trade products. The paper presents a two-phase exploratory study. The first phase, of a quantitative nature, showed the greater global orientation of Spanish consumers of fair trade products, and it obtained a typology of them. This typology showed, however, that not all the clusters of consumers of fair trade products have a high global orientation, which reveals that the relationship between this dimension and the consumption of fair trade products is not a direct, straightforward one. The subsequent qualitative study examined the components of this global orientation in each of the three clusters where the consumption of fair trade products was the highest. The results showed that the purchase of fair trade products is influenced by the ‘global orientation’ of the consumer, although other factors, such as a sense of social responsibility and trust in international non-governmental organizations, can condition this influence.