According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.

Out of the Crisis

How to Do Things With Words

Building Leadership Effectiveness This program encourages leaders to develop practices that transform values into action, vision into realities, obstacles into innovations, and risks into rewards. Participants will be introduced to the five practices of exemplary leadership: modeling the way, inspiring a shared vision, challenging the process, enabling others to act, and encouraging the heart Coaching & Communicating for Performance Coaching & Communicating for Performance is a highly interactive program that will give supervisors and managers the opportunity to build skills that will enable them to share expectations and set objectives for employees, provide constructive feedback, more effectively engage in learning conversations, and coaching opportunities. Skillful Conflict Management for Leaders As a leader, it is important to understand conflict and be effective at conflict management because the way conflict is resolved becomes an integral component of our university’s culture. This series of conflict management sessions help leaders learn and put into practice effective strategies for managing conflict.

기독교 사역과 Leadership

A maximum likelihood (ML) estimator is developed for determining time delay between signals received at two spatially separated sensors in the presence of uncorrelated noise. This ML estimator can be realized as a pair of receiver prefilters followed by a cross correlator. The time argument at which the correlator achieves a maximum is the delay estimate. The ML estimator is compared with several other proposed processors of similar form. Under certain conditions the ML estimator is shown to be identical to one proposed by Hannan and Thomson [10] and MacDonald and Schultheiss [21]. Qualitatively, the role of the prefilters is to accentuate the signal passed to the correlator at frequencies for which the signal-to-noise (S/N) ratio is highest and, simultaneously, to suppress the noise power. The same type of prefiltering is provided by the generalized Eckart filter, which maximizes the S/N ratio of the correlator output. For low S/N ratio, the ML estimator is shown to be equivalent to Eckart prefiltering.

The generalized correlation method for estimation of time delay

This paper focuses on the class of speech enhancement systems which capitalize on the major importance of the short-time spectral amplitude (STSA) of the speech signal in its perception. A system which utilizes a minimum mean-square error (MMSE) STSA estimator is proposed and then compared with other widely used systems which are based on Wiener filtering and the "spectral subtraction" algorithm. In this paper we derive the MMSE STSA estimator, based on modeling speech and noise spectral components as statistically independent Gaussian random variables. We analyze the performance of the proposed STSA estimator and compare it with a STSA estimator derived from the Wiener estimator. We also examine the MMSE STSA estimator under uncertainty of signal presence in the noisy observations. In constructing the enhanced signal, the MMSE STSA estimator is combined with the complex exponential of the noisy phase. It is shown here that the latter is the MMSE estimator of the complex exponential of the original phase, which does not affect the STSA estimation. The proposed approach results in a significant reduction of the noise, and provides enhanced speech with colorless residual noise. The complexity of the proposed algorithm is approximately that of other systems in the discussed class.

Speech enhancement using a minimum-mean square error short-time spectral amplitude estimator

Evolution happens every moment–as every single moment of the present becomes the past, and the future becomes the present. As a consequence of the process of evolution, the world presents itself to us more complexly than ever. Information value, globalization, technological revolution, acceleration of innovation, and constant change characterize the contemporary challenges that are faced by organizations in what is called the Information Age and Knowledge-Based Economy. Today, to successfully accomplish their mission, organizations need to adapt, act, and think strategically. Alvin Toffler (1985) refers to the role of strategy in an organization: “An organization without strategy is like an airplane weaving through stormy skies, hurled up and down, slammed by the wind, lost in the thunderheads. If lightning or crushing winds do not destroy it, it will simply run out of gas.” Under the body of knowledge and principles of Organizational Engineering—and other theoretical-practical knowledge—this chapter proposes a Strategy Map for the Portuguese Air Force, a tool that clarifies strategy and provides the organization with a means of communication capable of generating motivation and creating focus and alignment, key features to “move” the organization towards its vision. Tiago Oliveira Portuguese Air Force Academy, Portugal Carlos Páscoa Portuguese Air Force Academy, Portugal José Tribolet Technical University of Lisbon/Instituto Superior Técnico, Portugal DOI: 10.4018/978-1-4666-4562-2.ch011

Strategy Map: Key Instrument for Organizational Performance

O modelo de processos de negocio as-is pode ajudar a melhorar a consciencia organizacional atraves da partilha de conhecimento dos atores organizacionais No entanto, a dificuldade de atualizacao do modelo e o seu padrao tipico de utilizacao tem evitado a sua transformacao num repositorio do conhecimento organizacional que suporte as atividades diarias das organizacoes Para ultrapassar este problema definiu-se um metodo colaborativo para atualizar o modelo de processos de negocio, utilizando o mecanismo de anotacao para criar contextos de interacao que promovam a explicitacao e comunicacao do conhecimento e a discussao dos processos Desenvolveu-se uma ferramenta de suporte ao metodo colaborativo de atualizacao que foi utilizada em casos de estudo A abordagem proposta permitiu demonstrar que os atores organizacionais, desde que providos dum metodo adequado e uma ferramenta de suporte, podem atualizar ativamente o modelo de processos de negocio, comparando as atividades modeladas com as atividades que sao efetivamente executadas

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Atualização Colaborativa do Modelo de Processos de Negócio

The paper asserts that the process of emergence which constitutes the cornerstone of contemporary sociological thought on organization lies also at the root of the process of organizational engineering. Furthermore it proposes that if the study of HRIS has crucial organizational implications, then the study of HRIS should encompass also engineering and modelling considerations. An organizational modelling framework is put forward which contains the following propositions, also applicable to the design of HRIS from an integrated perspective: (1) Enhanced traceability of organizational agents, (2) Situated enterprise modelling, (3) Model acquisition from action repositories, (4) Capturing and modelling work practices, (5) Aligning design and execution.

Engineering the Organization from the Bottom Up

Defining the purpose of a system is non-trivial as, by definition, it arises from the relation with its environment. In this paper, we analyze relevant state of the art in the areas of General Systems Theory, Enterprise Engineering, Value Modeling, Enterprise Architecture and Business Modeling. Their main shortcoming essentially resides in lack of flexibly dealing with relativity of enterprise frontier definition. To address this issue, our research is focused on modeling different perspectives of enterprises as systems, namely construction, function and contribution. The approach presented in this paper involves 1) distinguishing the three mentioned perspectives and 2) articulating the concepts of each perspective so that an end-to-end, integrated, model is provided. To this end, we propose a conceptual framework that supports recursive contribution definition, by design. Specifying the value in a contribution perspective allows improved specification of the rationale behind value network establishment and system/subsystem bonding. We can now specify how each component of a system S contributes (provides value) not only to the purpose of S but to other purposes present in the value chains S participates in.

Towards Value-Oriented Enterprise Engineering – Relativity in Service System Networks

This paper discusses the need to design control in the dynamic business transactions (DBT) of an enterprise. The concepts offered by the classical dynamic control systems (DSC) field are useful for identifying the main constructs. However, the complexity that today exists in the DBT is too high to be solely controlled by the analytical DSC approaches. A white-box ontology-based approach, supported by DEMO, is used to identify the core concepts required to enforce control in a DBT. Organizational access control exemplifies our proposal.

José Tribolet

Papers

Strategy Map: Key Instrument for Organizational Performance

Atualização Colaborativa do Modelo de Processos de Negócio

Engineering the Organization from the Bottom Up

Towards Value-Oriented Enterprise Engineering – Relativity in Service System Networks

DYNAMIC BUSINESS TRANSACTIONS CONTROL - An Ontological Example: Organizational Access Control with DEMO