Miju Choi

TL;DR: Human staff services are perceived higher than the services of service robots in terms of interaction quality and physical service environment, however, no significant difference in outcome quality is noted.

TL;DR: In this paper, the authors explore the development of the Airbnb market over the last seven years in Paris, the most popular destination for Airbnb guests with more than 40,000 accommodation rentals, and show different growth and seasonality patterns for Airbnb and hotels and dissimilarities in the geographical location of the offers.

TL;DR: In this article, the authors assess the progress in shopping tourism research to identify trends and propose future research directions, and present a survey of the existing literature on this topic. But only a few studies have considered the value of shopping as a primary motivation for travel, and those that did have approached the topic with a limited focus.

TL;DR: Wang et al. as mentioned in this paper investigated the trust of tourists toward shopping destinations and attempted to develop and validate the measurement properties of a scale, which measures shopping destination trust, using 708 usable samples collected in Hong Kong.

TL;DR: In this article, the authors examined how cultural perceptions influence tourists' experiences interacting with robots and artificial intelligence in the tourism and hospitality industry, and found that cultural perceptions influenced tourists' experience interacting with tourists.