P
Penny Collisson
Researcher at Microsoft
Publications - 2
Citations - 822
Penny Collisson is an academic researcher from Microsoft. The author has contributed to research in topics: Interaction design & User interface design. The author has an hindex of 2, co-authored 2 publications receiving 423 citations.
Papers
More filters
Proceedings ArticleDOI
Guidelines for Human-AI Interaction
Saleema Amershi,Daniel S. Weld,Mihaela Vorvoreanu,Adam Fourney,Besmira Nushi,Penny Collisson,Jina Suh,Shamsi T. Iqbal,Paul N. Bennett,Kori Inkpen,Jaime Teevan,Ruth Kikin-Gil,Eric Horvitz +12 more
TL;DR: This work proposes 18 generally applicable design guidelines for human-AI interaction that can serve as a resource to practitioners working on the design of applications and features that harness AI technologies, and to researchers interested in the further development of human- AI interaction design principles.
Journal ArticleDOI
Brains or Beauty: How to Engender Trust in User-Agent Interactions
TL;DR: It is shown that agent reliability is not more important than agent attractiveness, and subjective user ratings of agent trust and perceived accuracy suggest that attractiveness may be even moreImportant than reliability.