Despite hospitality and tourism researchers’ recent attempts on examining different aspects of online word-of-mouth [WOM], its impact on hotel sales remains largely unknown in the existing literature. To fill this void, we conduct a study to empirically investigate the impact of online consumer-generated reviews on hotel room sales. Utilizing data collected from the largest travel website in China, we develop a fixed effect log-linear regression model to assess the influence of online reviews on the number of hotel room bookings. Our results indicate a significant relationship between online consumer reviews and business performance of hotels.

The impact of online user reviews on hotel room sales [Summary]

Big data in tourism research: A literature review

We consider heuristic algorithms for the resource-constrained project scheduling problem. Starting with a literature survey, we summarize the basic components of heuristic approaches. We briefly describe so-called X -pass methods which are based on priority rules as well as metaheuristic algorithms. Subsequently, we present the results of our in-depth computational study. Here, we evaluate the performance of several state-of-the-art heuristics from the literature on the basis of a standard set of test instances and point out to the most promising procedures. Moreover, we analyze the behavior of the heuristics with respect to their components such as priority rules and metaheuristic strategy. Finally, we examine the impact of problem characteristics such as project size and resource scarceness on the performance.

Experimental evaluation of state-of-the-art heuristics for the resource-constrained project scheduling problem

Mobile food ordering apps: An empirical study of the factors affecting customer e-satisfaction and continued intention to reuse

Industrial augmented reality (AR) is an integral part of Industry 4.0 concepts, as it enables workers to access digital information and overlay that information with the physical world. While not being broadly adopted in some applications, the compound annual growth rate of the industrial AR market is projected to grow rapidly. Hence, it is important to understand the issues arising from implementation of AR in industry. This study identifies critical success factors and challenges for industrial AR implementation projects, based on an industry survey. The broadly used technology, organisation, environment (TOE) framework is used as a theoretical basis for the quantitative part of the questionnaire. A complementary qualitative part is used to underpin and extend the findings. It is found that, while technological aspects are of importance, organisational issues are more relevant for industry, which has not been reflected to the same extent in literature.

/pdf/augmented-reality-in-support-of-industry-4-0-implementation-2sc5xw5et3.pdf

Augmented reality in support of Industry 4.0—Implementation challenges and success factors

https://kclpure.kcl.ac.uk/portal/files/57964346/TM_LDA_Green.pdf

Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation

Enterprise 2.0 post-adoption: Extending the information system continuance model based on the technology-Organization-environment framework

Major public health incidents such as COVID-19 typically have characteristics of being sudden, uncertain, and hazardous. If a government can effectively accumulate big data from various sources and use appropriate analytical methods, it may quickly respond to achieve optimal public health decisions, thereby ameliorating negative impacts from a public health incident and more quickly restoring normality. Although there are many reports and studies examining how to use big data for epidemic prevention, there is still a lack of an effective review and framework of the application of big data in the fight against major public health incidents such as COVID-19, which would be a helpful reference for governments. This paper provides clear information on the characteristics of COVID-19, as well as key big data resources, big data for the visualization of pandemic prevention and control, close contact screening, online public opinion monitoring, virus host analysis, and pandemic forecast evaluation. A framework is provided as a multidimensional reference for the effective use of big data analytics technology to prevent and control epidemics (or pandemics). The challenges and suggestions with respect to applying big data for fighting COVID-19 are also discussed.

/pdf/big-data-analytics-in-the-fight-against-major-public-health-1y2i94oa3q.pdf

Big Data Analytics in the Fight against Major Public Health Incidents (Including COVID-19): A Conceptual Framework.

In this paper, an improved particle swarm optimization (PSO) algorithm is proposed for the resource-constrained project scheduling problem (RCPSP) which is widely applied in advanced manufacturing, production planning, and project management. The algorithm treats the solutions of RCPSP as particle swarms and employs a double justification skill and a move operator for the particles, in association with rank-priority-based representation, greedy random search, and serial scheduling scheme, to execute the intelligent updating process of the swarms to search for better solutions. The integration combines and overhauls the characteristics of both PSO and RCPSP, resulting in enhanced performance. The computational experiments are subsequently conducted to set the adequate parameters and compare the proposed algorithm with other approaches. The results suggest that the proposed PSO algorithm augments the performance by 9.26, 16.17, and 10.45 % for the J30, J60, and J120 instances against the best lower bound-based PSO currently available, respectively. Moreover, the proposed algorithms demonstrate obvious advantage over other proposals in exploring solutions for large-scale RCPSP problems such as the J60 and J120 instances.

An improved particle swarm optimization for the resource-constrained project scheduling problem

This study proposes a conceptional framework of artificial intelligence (AI) technology application for human resource management (HRM). Based on the theory of the six basic dimensions of human resource management, which includes human resource strategy and planning, recruitment, training and development process, performance management, salary evaluation, and the employee relationship management, is combine with its potential corresponding AI technology application. With the cases analysis on recruitment of leap.ai and online training of Baidu, the recruitment dimension and training dimension with AI are further explored. Finally, the practical implication and future study are supplemented. This AIHRM conceptual model provides suggestions and directions for the development of AI in enterprise human resource management.

Qiong Jia

Papers

Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation

Enterprise 2.0 post-adoption: Extending the information system continuance model based on the technology-Organization-environment framework

Big Data Analytics in the Fight against Major Public Health Incidents (Including COVID-19): A Conceptual Framework.

An improved particle swarm optimization for the resource-constrained project scheduling problem

A Conceptual Artificial Intelligence Application Framework in Human Resource Management