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Stuart J. Barnes

Researcher at King's College London

Publications -  191
Citations -  12668

Stuart J. Barnes is an academic researcher from King's College London. The author has contributed to research in topics: The Internet & Metaverse. The author has an hindex of 49, co-authored 181 publications receiving 10918 citations. Previous affiliations of Stuart J. Barnes include Victoria University of Wellington & University of Kent.

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Journal Article

An integrative approach to the assessment of e-commerce quality

TL;DR: The application of a new version of WebQual to Internet bookstores: Amazon, BOL, and the Internet Bookshop is reported on.
Journal Article

Driving consumer acceptance of mobile marketing: a theoretical framework and empirical study

TL;DR: In this paper, the authors investigated the factors that induce consumers to accept the mobile phone as a means of communicating promotional content and identified entertainment value as well as information value as the strongest drivers of the acceptance of mobile phones as an innovative medium for advertising content communication.
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Initial trust and online buyer behaviour

TL;DR: It is found that perceived usefulness, perceived security, perceived privacy, perceived good reputation, and willingness to customise are the importan...
Journal ArticleDOI

The mobile commerce value chain: analysis and future developments

TL;DR: Focusing on business-to-consumer markets, this paper examines how value is added in the stream of activities involved in providing m-commerce to the consumer, and analyses the key players and technologies that form part of the m- commerce value chain, providing a foundation for future strategic analysis of the industry.
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Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation

TL;DR: This paper identifies the key dimensions of customer service voiced by hotel visitors use a data mining approach, latent dirichlet analysis (LDA), which uncovers 19 controllable dimensions that are key for hotels to manage their interactions with visitors.