S
Salima Benrernou
Researcher at Paris Descartes University
Publications - 1
Citations - 397
Salima Benrernou is an academic researcher from Paris Descartes University. The author has contributed to research in topics: Service provider & Service level objective. The author has an hindex of 1, co-authored 1 publications receiving 393 citations.
Papers
More filters
Journal ArticleDOI
A survey on service quality description
Kyriakos Kritikos,Barbara Pernici,Pierluigi Plebani,Cinzia Cappiello,Marco Comuzzi,Salima Benrernou,Ivona Brandic,Attila Kertesz,Michael Parkin,Manuel Carro +9 more
TL;DR: The goal of this article is to compare the approaches to QoS description in the literature, where several models and metamodels are included, and to analyze where the need for further research and investigation lies.