Shavneet Sharma

TL;DR: In this paper, the authors explored an individual's intention to adopt COVID-19 digital contact tracing (DCT) apps and found that expected personal and community-related outcomes of sharing information positively influenced attitudes toward DCT apps, while privacy concerns had a negative effect.

TL;DR: It is revealed that uncertainty avoidance dampens the influence of performance expectancy and facilitating conditions on IB adoption intention, which highlights the importance of individual’s cultural values in promoting IB adoption.

TL;DR: In this paper, a cross-sectional survey collected data from five-hundred supermarket customers in Fiji to provide insight into the impact of customer perceived value and its dimensions on customer satisfaction in a developing country and practical suggestions for marketing strategies.

TL;DR: The authors explored the environmental sustainability intentions of family-owned businesses in Fiji and developed a conceptual model that extends the theory of planned behavior (TPB) by incorporating intrinsic and extrinsic religiosity and ethical judgment as moderating variables.

TL;DR: In this paper, the authors examined the effect of service quality dimensions and customer satisfaction on customer repurchase intention, word-of-mouth, complaining behaviour and price sensitivity, and found that customer satisfaction also significantly affects these customer loyalty and disloyalty dimensions.