Institution
Blue Mountains International Hotel Management School
About: Blue Mountains International Hotel Management School is a based out in . It is known for research contribution in the topics: Hospitality industry & Hospitality. The organization has 15 authors who have published 27 publications receiving 712 citations.
Topics: Hospitality industry, Hospitality, Theory of planned behavior, Tourism, Exploratory research
Papers
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TL;DR: This paper evaluated the usefulness of the Theory of Planned Behaviour (TPB) as the theoretical framework to distill and unpack Generation Z's perceptions about working in the hospitality industry and found that Generation Z viewed overall positive attitudes about the industry such as exciting, a people's industry with travel opportunities along with certain challenges such as dealing with people, long/odd hours and potential workplace health and safety issues.
184 citations
TL;DR: In this paper, the authors report the findings of a study of 327 Australian hotel frontline employees using a survey of job embeddedness, finding a negative relationship between organizational sacrifice and intention to leave, while a positive relationship was found between community links and intentions to leave.
144 citations
TL;DR: In this paper, an extension of the theory of planned behaviour (TPB) with the new ecological paradigm of pro-environmental values (NEP) was developed and tested to understand visitors' off-trail intentions.
116 citations
TL;DR: In this paper, the authors evaluated the current level of crisis planning and crisis preparedness within the Australian accommodation industry and examined the relationship between organisational factors (type, size and age) and crisis planning.
Abstract: Crisis planning is an important strategy in turbulent times, and particularly important for industries such as tourism which may be prone to a range of external and internal risks, crises and disasters. Despite the importance of the accommodation industry to tourism, a lack of research has explored accommodation crisis management. Most of the studies in this industry are concerned with crisis response or recovery rather than proactive crisis planning and follow a descriptive case study research design. A quantitative survey approach was used in this study to evaluate the current level of crisis planning and crisis preparedness within the Australian accommodation industry. This study also examined the relationship between organisational factors (type, size and age), crisis planning and crisis preparedness. In the sample of 386 managers surveyed, three quarters of respondents indicated that their organisations had undertaken crisis planning activities in the past 6 months. This study found strong support fo...
70 citations
TL;DR: A plethora of studies have investigated theft in the workplace in various industries as discussed by the authors, however, few studies investigated the motivations behind hotel employee theft especially among Generation Z workers in the US.
Abstract: A plethora of studies has investigated theft in the workplace in various industries. However, few studies investigated the motivations behind hotel employee theft especially among Generation Z unde...
44 citations
Authors
Showing all 15 results
| Name | H-index | Papers | Citations |
|---|---|---|---|
| Edmund Goh | 21 | 57 | 1200 |
| Scott Richardson | 11 | 26 | 762 |
| Rajka Presbury | 5 | 13 | 164 |
| Madalyn Scerri | 5 | 8 | 64 |
| Mandi Baker | 4 | 15 | 36 |
| Simon Pawson | 2 | 2 | 32 |
| Guy Bentley | 2 | 2 | 59 |
| Karlyne Domingo | 1 | 1 | 3 |
| Lee Ker Hui | 1 | 1 | 3 |
| Tom Frawley | 1 | 1 | 29 |
| Sandra Kong | 1 | 1 | 32 |
| Monica Gragg | 1 | 1 | 2 |
| Cindy Lee | 1 | 2 | 117 |
| Craig Billingham | 1 | 1 | 2 |
| Timothy Millett | 0 | 1 | 0 |