Showing papers in "Interlending & Document Supply in 2008"
TL;DR: The results showed a growing interest in electronic journals among the users at IISc and electronic journals were mostly used for research needs and PDF was the most preferred format.
Abstract: Purpose – The purpose of this paper is to investigate the use of scholarly electronic journals at the Indian Institute of Science.Design/methodology/approach – The paper examines the methodology and results from a questionnaire‐based survey of networked electronic services in India at the Indian Institute of Science (IISc) libraries, serving a variety of disciplines. A random sample of the main cohort was selected and, during five months from January 2004 until May 2004, 700 copies of the questionnaire were distributed among 40 departments of IISc; 397 completed and valid questionnaires (56.7 per cent) were received.Findings – The results showed a growing interest in electronic journals among the users at IISc. Electronic journals were mostly used for research needs and PDF was the most preferred format. The fact that users have free access to electronic journals at all hours from their own computers seems to be the most appealing feature.Research limitations/implications – There are many factors that may...
43 citations
TL;DR: In this paper, the authors describe the management of challenges associated with the project as well as the background and context of the aims to eBook Loan Service model and discuss future activities by the partners with regard to e-book lending.
Abstract: Purpose – In April 2007, the Canada Institute for Scientific and Technical Information (CISTI), in collaboration with Ingram MyiLibrary, launched the eBook Loan Service. The paper describes the management of challenges associated with the project as well as the background and context of the aims to eBook Loan Service model. Conclusions and future activities by the partners with regard to e‐book lending are discussed.Design/methodology/approach – The paper addresses two main topics: how the eBook Loan Service model was developed, the challenges and risks, the outcomes and benefits; and to evaluate whether a project stretching across boundaries of geography and time as well as between public and commercial partners can be managed successfully. Through a literature review, the context of the e‐book lending model for libraries is addressed, as well as the challenges of virtual project management.Findings – The challenges and risks associated with implementing the new service were resolved and the project was ...
31 citations
TL;DR: These methods include the expansion of arenas in which requests are searched, and several purchase‐on‐demand options, in which resource sharing transactions are placed within four domains: free, buy, borrow, and rent.
Abstract: Purpose – The purpose of this paper is to share opinions about where the future of Interlibrary Loan could go by discussing new methods of providing service to users. These methods include the expansion of arenas in which requests are searched, and several purchase‐on‐demand options.Design/methodology/approach – The authors describe a framework in which resource sharing transactions are placed within four domains: free, buy, borrow, and rent. New methods of filling requests are discussed within this framework.Findings – In this climate of constant change there are risks involved with libraries integrating a new company or service into a workflow. Factors such as reliability and stability, user expectations, cost, and license terms and provisions are important to consider. Also, the time it takes for staff to learn new tasks must also be evaluated. Staff should be encouraged to evaluate these factors, balancing them in a cost‐benefit framework and strategy, with a focus on ensuring library user satisfactio...
21 citations
TL;DR: It is argued that while the Big Deal approach has both improved access and cost effectiveness, a more granular approach is required as user requirements are likely to become more sophisticated.
Abstract: Purpose – The aim of this article is to review digital library collection building in the light of changing patterns of provision and usage, with special reference to mechanisms such as the Big Deal.Design/methodology/approach – The research for the article consisted of a review of recent literature and unpublished research reports.Findings – The article reviews the current position with regard to the provision of e‐materials, looking at the delivery chain, the role of publishers, agents and librarians, user requirements and current approaches, trends, blockages and opportunities. It is argued that while the Big Deal approach has both improved access and cost effectiveness, a more granular approach is required as user requirements are likely to become more sophisticated. The article is concerned primarily with the UK higher education (UKHE) sector.Practical implications – The article will be useful in terms of planning future work on the economic aspects of library provision, and digital library developme...
16 citations
TL;DR: In this article, the authors explore actual interlibrary loan (ILL) usage patterns as a way to improve ILL services and assist in library liaison work and find that usage patterns can accurately illustrate trends in the borrowing behavior of patrons in order to gain a better understanding of their needs.
Abstract: Purpose – The purpose of this paper is to explore actual interlibrary loan (ILL) usage patterns as a way to improve ILL services and assist in library liaison work.Design/methodology/approach – The study assesses ILL services at a mid‐size comprehensive college library in order to see who is utilizing the current service. Usage patterns are constructed and explored based on data collected over a three‐year period. The requested materials' publication date and Library of Congress subject heading, as well as the requestor's academic status (faculty, graduate student, undergraduate student) and department are addressed.Findings – Usage patterns can accurately illustrate trends in the borrowing behavior of patrons in order to gain a better understanding of their needs. The majority of users were faculty members from a limited number of academic departments. Usage patterns can be very helpful in constructing and focusing liaison work. A thorough study of ILL usage patterns is a viable undertaking worthwhile fo...
13 citations
TL;DR: NILDE allows libraries to manage the entire workflow of DD activities, both borrowing and lending, through the provision of synthetic and analytical statistics, DD performance indicators such as “fill‐rate” and “turn‐around time”, and support for secure electronic delivery.
Abstract: Purpose – This paper presents the most recent progress and implementation of the Network Inter‐Library Document Exchange (NILDE) system, a web based document delivery (DD) software for libraries and end‐users. NILDE allows libraries to manage the entire workflow of DD activities, both borrowing and lending, through the provision of synthetic and analytical statistics, DD performance indicators such as “fill‐rate” and “turn‐around time”, and support for secure electronic delivery. New technologies, referred to as Web 2.0, have been incorporated into NILDE, making it an even more user‐oriented and friendly tool for document delivery and scholar work.Design/methodology/approach – The paper presents the key factors that have made NILDE a successful tool and a “de facto” standard for document delivery among Italian libraries: the policies, i.e. the rules the community has imposed on itself, and the processes, i.e. the procedures through which the libraries provide DD services using NILDE.Findings – The rise in...
13 citations
TL;DR: In this article, the authors outline findings of a recent MSc study into electronic article provision in interlending and document supply presented to the Robert Gordon University in June 2007, which was primarily based on data from questionnaires circulated to UK ILL departments (in academic, public, industrial, health and special libraries), recent users of ILL in a UK academic library and library managers within UK academic HE and public libraries.
Abstract: Purpose – The purpose of this paper is to outline findings of a recent MSc study into electronic article provision in interlending and document supply presented to the Robert Gordon University in June 2007.Design/methodology/approach – The paper is primarily based on data from questionnaires circulated to UK ILL departments (in academic, public, industrial, health and special libraries), recent users of ILL in a UK academic library and library managers within UK academic HE and public libraries.Findings – Electronic document delivery was found to be used by half of libraries who responded: it was widespread in academic libraries, but seldom used in public libraries where demand for articles is comparatively low. Academic users appreciate the move to desktop delivery and the trend towards electronic delivery of articles in ILL is expected to grow in the future.Research limitations/implications – The paper is based on a survey data of libraries and users (in an academic environment) in the UK and Ireland. A...
12 citations
TL;DR: This paper provides background and reports progress on JSTOR's mission to preserve scholarly works and facilitate broader access to them and analyzes trends in cost per use experienced by a selection of institutions at the high, median, and low levels of usage.
Abstract: Purpose – This paper seeks to describe the development and current operation of JSTOR, and to identify in particular the cost benefit of JSTOR in terms of cost per article.Design/methodology/approach – The paper is descriptive. Amidst ongoing and dramatic changes to digital communications, JSTOR serves as a microcosm for observing the trends affecting how researchers, teachers, students and librarians access and use information for scholarly purposes. This paper provides background and reports progress on JSTOR's mission to preserve scholarly works and facilitate broader access to them. It also examines usage patterns over the years of JSTOR's operation to discern shifting expectations of users, and consider the impact of Google indexing on broadening the visibility of content both within the scholarly community and beyond it. Finally, the paper analyzes trends in cost per use experienced by a selection of institutions at the high, median, and low levels of usage, as a means to consider the value of share...
10 citations
TL;DR: In this article, the authors describe the current copyright environment from an international perspective, particularly as it relates to the supply of document surrogates, and the current situation in Canada, Australia, the UK and in particular the current saga of Subito and publishers in Germany.
Abstract: Purpose – This paper seeks to describe the current copyright environment from an international perspective, particularly as it relates to the supply of document surrogates.Design/methodology/approach – The paper describes the current situation in Canada, Australia, the UK and in particular the current saga of Subito and publishers in Germany. It addresses licences and copyright law generally and the impact of open access. Two specific court cases in Canada and Germany are described and their implications considered.Findings – International copyright is complex and publishers are establishing new restrictions on “fair use” provision through the imposition of licences. National and international laws lag behind in clearly addressing “fair use” in the electronic environment.Originality/value – The paper is one of the very few that addresses the issue of national and international copyright specifically in relation to document supply.
10 citations
TL;DR: This is the first study to track use of free resources by click‐throughs to the OPAC and usage statistics show that cataloging free resources is well worth the effort.
Abstract: Purpose – This paper seeks to demonstrate the value of adding links to freely available web content to the library catalog (OPAC). This aims to answer the research question: “Is there value to cataloging freely available Internet resources in the OPAC?”Design/methodology/approach – Using a URL redirection system for tracking user access to freely available web publications, three years of click‐through use statistics were gathered by placing redirect URLs in the 856 field, tabulating the use data by project category, and redirecting the user to the desired resource.Findings – Usage statistics over three years show that cataloging free resources is well worth the effort.Originality/value – This is the first study to track use of free resources by click‐throughs to the OPAC.
9 citations
TL;DR: The UKRR project as discussed by the authors aims to ensure the long-term availability of low-use print serials for the research community by using a descriptive approach to describe the progress of the project.
Abstract: Purpose – This paper aims to describe the progress of the project to ensure the long‐term availability of low use print serials for the research community.Design/methodology/approach – The paper takes a descriptive approach.Findings – With the agreement for stage 2, UKRR is sparking interest worldwide as well as in the UK and is set to become an effective resource for low use serials for the research community.Originality/value – The paper gives an up to date description of this important project.
TL;DR: The British Library will shift from a high volume business focussed on current, heavily used material to a more mixed portfolio; one in which it services both demand for current and long tail material as discussed by the authors.
Abstract: Purpose – The purpose of this article is to describe the response of the British Library to the changing environment for document supply.Design/methodology/approach – The paper provides a descriptive analysis of the response of the British Library to the changing environment for document supply.Findings – The British Library will shift from a high volume business focussed on current, heavily used material to a more mixed portfolio; one in which it services both demand for current, heavily used material but also and increasingly, “the long tail”.Originality/value – The paper provides an insight into the current response of the largest document supplier in the world to the current, rapidly changing environment.
TL;DR: How the Institute for Scientific and Technical Information (INIST‐CNRS), the French leader in the document delivery market, works with a broad national and international network of some 200 libraries and STI centres is outlined.
Abstract: Purpose – This article aims to outline how the Institute for Scientific and Technical Information (INIST‐CNRS), the French leader in the document delivery market, works with a broad national and international network of some 200 libraries and STI centres. It also seeks to provide an overview of recent developments in the French academic ILL network and of French copyright legislation, as well as information on negotiations with publishers on secure electronic delivery.Design/methodology/approach – The article is based on a communication at the 10th Interlending and Document Supply conference, Singapore, 29‐31 October 2007. It is descriptive and based on INIST data and experience.Findings – Resource sharing and networking in document delivery on a national and international level have become essential to maintain good quality services.Originality/value – The article focuses on INIST‐CNRS, a leader in the document delivery market.
TL;DR: The paper finds that a new service to be launched in England that will open up the holdings of public libraries to citizens and enable them to order items for home delivery will enhance the ability of citizens to identify and obtain books that are currently inaccessible to them.
Abstract: Purpose – This paper aims to provide a description of a new service to be launched in England that will open up the holdings of public libraries to citizens and enable them to order items for home delivery.Design/methodology/approach – This paper provides a descriptive analysis of a new service to be launched in England.Findings – The paper finds that such a service is desired by stakeholders and will enhance the ability of citizens to identify and obtain books that are currently inaccessible to them.Originality/value – The first public presentation of a service from an author who is responsible for the overall development of the project.
TL;DR: In this paper, the authors present a discussion on the necessity for document delivery services to re-position themselves and add value within the information chain, thus "adding value" within the knowledge chain.
Abstract: Purpose – The main purpose of this paper is to generate discussion on the necessity for document delivery services to re‐position themselves, thus “adding value” within the information chain.Design/methodology/approach – The paper is empirical, based on working practice in a major academic library.Findings – Document supply is a vital link in the knowledge chain. It is the information professional's responsibility to rise to the challenges outlined above, and to regenerate and rejuvenate services in order to strengthen the infrastructure to support research and scholarship across all disciplines, in the manner most appropriate to them. In so doing, document supply services will become a linchpin in academic and research support rather than the weakest link.Originality/value – The paper is a synthesis of current practice, outlining current shortcomings, and challenges.
TL;DR: The findings of the paper are that it is necessary to reduce the ILL failure rate, to reduce supply times, to capitalise on the streamlining of document supply, to improve the quality of supply, and to harmonise terms and conditions.
Abstract: Purpose – This paper seeks to describe the role and the development of the French bibliographic agency, ABES. More generally, it aims to describe the state of bibliographic and document supply developments in France and possible futures.Design/methodology/approach – The paper is descriptive in nature.Findings – The findings of the paper are that it is necessary to reduce the ILL failure rate, to reduce supply times, to capitalise on the streamlining of document supply, to improve the quality of supply, and to harmonise terms and conditions.Originality/value – The paper is written by an authoritative figure in the French library network. It will be relevant to all those interested in developments in document supply and bibliographic organisation in France.
TL;DR: The article describes the workflow of maintaining union databases maintained by the INFLIBNET for university libraries in India and various software are being used to provide a systematic approach to these databases.
Abstract: Purpose – The purpose of this article is to describe the union databases maintained by the INFLIBNET for university libraries in India. INFLIBNET maintains union databases of serials, books, theses and an “experts” database. Efforts to collect the raw data, maintain it and make it available to the end user via the internet are also discussed.Design/methodology/approach – The article describes the workflow of maintaining union databases and the steps involved are discussed. Various software are being used to provide a systematic approach to these databases and to ensure that the searching for needed documents is user friendly; the user should be able to go automatically to the document supply system with a single click of the mouse button.Findings – If the library system is large, it becomes most important to know the location of documents. The Indian educational system is one of the largest in the world. INFLIBNET maintains union databases of various types of documents for more than 150 university librari...
TL;DR: An overview of the SwedishLIBRIS system and its database, the search facilities of LIBRIS WebSearch and the ILL services for libraries and end users is given.
Abstract: Purpose – The purpose of this paper is to give a general overview of the Swedish LIBRIS system and its database, the search facilities of LIBRIS WebSearch and the ILL services for libraries and end users.Design/methodology/approach – The paper describes the contents of the LIBRIS database and the different services of the four national library systems – LIBRIS WebSearch, LIBRIS ILL, the Patron Request Routine, and the Library Directory.Findings – During the development process of the new versions of LIBRIS WebSearch and LIBRIS ILL the specific needs of the end user have been the priority, with the aim to create simple, intuitive and easily available systems.Originality/value – The paper presents the recent development of the two national LIBRIS systems – LIBRIS WebSearch and LIBRIS ILL. The workflow of LIBRIS ILL for libraries and end users is described in detail.
OCLC1
TL;DR: In this paper, the authors present a factual review of the UnityUK service and its benefits to the user community, which is presented in the form of a factual survey of the UK market.
Abstract: Purpose – The purpose of this paper is to explain the UnityUK service and its benefits to the user community.Design/methodology/approach – The paper takes the form of a factual review of the UnityUK service.Findings – The paper finds that the UnityUK service is changing the way inter‐library loans work in the UK.Originality/value – The paper shares experiences of the UK market with the wider community.
TL;DR: The preprints communication pattern in mainland China concentrates on the disciplines of physics, mathematics and computer science which reflects international preprint communication behaviour, and as yet the domestic preprint servers in mainlandChina attract little attention from excellent scholars and have a low impact on scientific communication.
Abstract: Purpose – The aims of this article are to describe the current status, usage, and acceptance of domestic preprint servers in mainland China by investigating three integrated preprint servers in mainland China. These are the Qiji e‐print archive (Qiji), the Chinese Preprint Server (CPS), Chinese Science Papers Online (CSPO).Design/methodology/approach – This research gives a quantitative analysis of the submission numbers to three preprint servers, the subject distribution and citations. An investigation of university websites and their policies was also carried out.Findings – Preprint submissions have a strong correlation with official promotion and policies. The preprints communication pattern in mainland China concentrates on the disciplines of physics, mathematics and computer science which reflects international preprint communication behaviour. As yet the domestic preprint servers in mainland China attract little attention from excellent scholars and have a low impact on scientific communication.Rese...
TL;DR: In this article, the authors report the results of an investigation into the way that British libraries supply copies and returnables in response to requests from overseas libraries, and suggest that more use can be made of web pages to provide information about the policies and services that individual libraries offer.
Abstract: Purpose – This paper seeks to report the results of an investigation into the way that British libraries supply copies and returnables in response to requests from overseas libraries.Design/methodology/approach – An e‐mail questionnaire was sent to the mailing list lis‐ill@jiscmail.ac.uk to explore the policies and practices of other libraries in the UK.Findings – The research showed that there is great variation between British libraries in their response to requests from overseas. Some libraries supplied very few items and others received many more requests. As an informal survey was used there is an opportunity for further more systematic research into the policies and practices of UK libraries. It is suggested that more use can be made of web pages to provide information about the policies and services that individual libraries offer. It is reported that the use of credit cards and IFLA vouchers as methods of payment has removed some barriers to co‐operation. IDS librarians are encouraged to do more t...
TL;DR: Wu et al. as mentioned in this paper report on a cost study of document supply at Wuhan University Library, and investigate the difference in costs over time and the cost effectiveness for the university.
Abstract: Purpose – This paper aims to report on a cost study of document supply at Wuhan University Library, and to investigate the difference in costs over time and the cost‐effectiveness for the university.Design/methodology/approach – A quantitative approach is employed.Findings – The borrowing unit cost and lending unit cost decreased by 27 percent and 60 percent, respectively, between 2002 and 2004, but showed a small increase in 2006.Originality/value – The paper reveals the cost of document supply in a Chinese research library and proves that the cost could be lowered rapidly by taking effective measures. The paper also demonstrates that document supply is an effective way to resolve the library budgetary crisis as well as satisfying end‐users' needs.
TL;DR: It was found that fundamental debate on the direction of scholarly publishing continues intensely and the mass digitisation of books continues apace and print on demand is becoming big business.
Abstract: Purpose – The purpose of this paper is to provide a review of the most recent literature concerning document supply and related matters.Design/methodology/approach – The approach is based on the reading of over 150 journals as well as monographs, reports and web sites.Findings – It was found that fundamental debate on the direction of scholarly publishing continues intensely. Electronic books remain a minority market but the literature at least remains optimistic. The mass digitisation of books continues apace and print on demand is becoming big business. Open access continues to grow but with continuing and widely differing views on its impact. Recent mandating decisions will mean a step change in the establishment of institutional and subject repositories. Publisher pay‐per‐view is starting to stir.Originality/value – The paper represents a useful source of information for librarians and others interested in document supply and related matters.
TL;DR: It was found that the fundamental debate on the direction of scholarly publishing continues intensely and the mass digitisation of books continues apace.
Abstract: Purpose – The purpose of this paper is to provide a review of the most recent literature concerning document supply and related matters.Design/methodology/approach – The approach is based on the reading of over 150 journals as well as monographs, reports and web sites.Findings – It was found that the fundamental debate on the direction of scholarly publishing continues intensely. Electronic books remain a minority market but the literature at least remains optimistic. The mass digitisation of books continues apace. Open access continues to grow but with continuing and widely differing views on its impact.Originality/value – The paper represents a useful source of information for librarians and others interested in document supply and related matters.
TL;DR: The 10th ILDS Conference on Interlending and Document Supply (ILDS) as discussed by the authors was held in Singapore in 2003 and it was very successful and contrary to rumours, interlending is alive and well throughout the world.
Abstract: Purpose – This paper seeks to report on the 10th ILDS Conference held in Singapore.Design/methodology/approach – The paper is descriptive in approach.Findings – The conference was very successful and, contrary to rumours, interlending and document supply is alive and well throughout the world.Originality/value – The paper is a report on the only international conference held on the subject of interlending and document supply.
TL;DR: In this article, the authors investigate current trends and services of document supply between KERIS (Korea Education & Research Information Service) in South Korea and NII (The National Institute of Informatics) in Japan.
Abstract: Purpose – This paper sets out to investigate current trends and services of document supply between KERIS (Korea Education & Research Information Service) in South Korea and NII (The National Institute of Informatics) in Japan.Design/methodology/approach – Data during 2004 to 2007 were collected comprehensively from reports related to the KERIS‐NII document supply services, including interview results with practitioners in charge of these services. The data collected were analyzed and interpreted.Findings – The management system of KERIS‐NII document supply was mediated (agent‐dependent) in 2004, but is now unmediated (direct) document supply due to system enhancements that began in April 2007. After the change to the direct system, the numbers of requests have increased and the time from request to provision has decreased. Therefore, the direct system has brought about more efficient cooperation and user services.Originality/value – The KERIS‐NII document supply service is important, being the first offi...
TL;DR: AGA, a system for managing the library operations associated with document supply, was successfully developed using a very informal project model that suggests that an incremental approach sometimes has benefits over a more formal pre‐planned approach.
Abstract: Purpose – The purpose of this paper is to describe how SAGA, a system for managing the library operations associated with document supply, was successfully developed using a very informal project model.Design/methodology/approach – The project model and system architecture are described.Findings – Initially, SAGA was tailored for the needs of the medical library at Karolinska Institutet in Sweden. Subsequently, it has been implemented at other Swedish academic libraries. The system has features for automating the workflows associated with document supply for both loans and copies externally and internally. It integrates document requests from a diversity of ordering systems under a single interface. The methodology adopted when implementing the system suggests that an incremental approach sometimes has benefits over a more formal pre‐planned approach.Practical implications – The project model described may be applied to development projects at other libraries. The system architecture may be applied to oth...
TL;DR: In this paper, the authors describe the changes taking place at Bocconi University in Milan, Italy, after the introduction of a new automated system, and to propose the integration of the work of the Document Supply (DS) and the Circulation Departments with radical changes in the job descriptions of both.
Abstract: Purpose – This paper aims to describe the changes taking place at Bocconi University in Milan, Italy, after the introduction of a new automated system, and to propose the integration of the work of the Document Supply (DS) and the Circulation Departments with radical changes in the job descriptions of both.Design/methodology/approach – The paper is descriptive in nature.Findings – Automation has led to process changes but not yet to the staffing changes that have become possible.Originality/value – The paper shows how one university is responding to the changes that are taking place technologically and particularly in relation to document supply librarians and staff in the service areas of the main library.
TL;DR: The pharmaceutical industry is the only corporate sector with a long and profitable tradition of networking between information professionals, and this report provides insights into the issues currently facing the pharmaceutical industry.
Abstract: Purpose: The article reports on the Pharma Documentation Ring (P-D-R) special meeting 2008 on access and use of publishers' content through multiple channels. Approach: After an introduction to the goals and activities of the P-D-R, we describe the different sessions of the meeting and then summarise the topics related to document supply. Findings: The article reports on the use of primary information in pharmaceutical companies, on global services arising from national functions, on outsourcing information management, and on technical solutions to control, monitor and limit access. One of the hot topics of the conference was restriction by digital rights management (DRM) measures. Originality: This report provides insights into the issues currently facing the pharmaceutical industry. The pharmaceutical industry is the only corporate sector with a long and profitable tradition of networking between information professionals.
TL;DR: A review of the most recent literature concerning document supply and related matters can be found in this article, based on the reading of over 150 journals as well as monographs, reports and websites.
Abstract: Purpose – This paper aims to provide a review of the most recent literature concerning document supply and related matters.Design/methodology/approach – This paper is based on the reading of over 150 journals as well as monographs, reports and websites.Findings – That the fundamental debate on the direction of scholarly publishing continues intensely. Electronic books remain a minority market but the literature at least remains optimistic. Open Access continues to grow but with continuing and widely differing views on its impact. Recent mandating decisions will mean a step change in the both the creation and the growth of institutional and subject repositories. Publisher pay per view is developing after a slow start.Originality/value – The paper presents useful source of information for librarians and others interested in document supply and related matters.