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Book ChapterDOI

A Capabilities Framework for a Globalised Public Service

Sara Bice
- pp 237-265
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TLDR
This article reviewed the literature on cultural intelligence and global leadership and drew upon in-depth interviews with 23 opinion leaders working with Australia's public service to offer a capabilities framework for a globalised public service.
Abstract
Today’s public administrators and policymakers face challenges of climate change, global health epidemics, terrorism, migration and economic failure while still retaining the charge of providing sound government and services at the national, state and local levels. This chapter explores that context by turning the focus to the public servants whose daily work makes public policy possible. It reviews the literature on cultural intelligence (CQ) and global leadership and draws upon in-depth interviews with 23 opinion leaders working with Australia’s public service to offer a capabilities framework for a globalised public service. This framework sets out the skills, capabilities, knowledge and experiences that will support effective public administration leadership in the twenty-first century.

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Public Sector Reform and the Public Servant

TL;DR: A conceptual overview of how trajectories of reform have impacted on how we think about public servants in theory and practice can be found in this article, where the main models of public administration and management have been so dominant in global public administration, and link these to reform and explain how they shape the very notion of the public servant.
References
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Book

Bowling Alone: The Collapse and Revival of American Community

TL;DR: Putnam as mentioned in this paper showed that changes in work, family structure, age, suburban life, television, computers, women's roles and other factors are isolating Americans from each other in a trend whose reflection can clearly be seen in British society.
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Qualitative Data Analysis with NVivo

TL;DR: An insightful step-by-step guide to the messy reality of doing computer-assisted analysis, this successful book is essential reading for anyone considering using NVivo software.
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Making Social Science Matter: Why Social Inquiry Fails and How It Can Succeed Again

TL;DR: In this paper, Flyvbjerg argues that the strength of social science is in its rich, reflexive analysis of values and power, essential to the social and economic development of any society.
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Cultural Intelligence: Individual Interactions Across Cultures

TL;DR: In a global market where international teams, initiatives, and joint ventures are increasingly common, it is extremely important for people to integrate themselves quickly in new cultures as mentioned in this paper, and current theories in management and psychology do not provide adequate frameworks to explain the successes or failures of people working and managing in foreign cultures.
Book ChapterDOI

In-Depth Interviews

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