Journal ArticleDOI
A unified model for implementing lean and CMMI for Services (CMMI‐SVC v1.3) best practices
Reads0
Chats0
TLDR
The authors have presented a unified model by combining CMMI‐SVC v1.3 and lean best practices which can be applied to service organizations which would be very useful for CMMI'SVC organizations that plan to implementLean best practices.Abstract:
Purpose – The purpose of this article is to present a unified model by combining lean and CMMI‐SVC best practices. The model would be very useful for CMMI‐SVC organizations that plan to implement lean best practices.Design/methodology/approach – The paper is based on the review of the contemporary literature on lean concepts and the CMMI‐SVC v1.3 model, including books, journal articles and handbooks. A group of practitioners and experts with theoretical and practical expertise on the CMMI framework, software process improvements as well as lean principles and services were involved to find out which lean principles are applicable to service organization and also the compatibility of lean and CMMI‐SVC v1.3 practices.Findings – The authors have presented a unified model by combining CMMI‐SVC v1.3 and lean best practices which can be applied to service organizations. In the future they would like to implement their unified model within IT service organizations to check its feasibility and effectiveness in r...read more
Citations
More filters
Journal ArticleDOI
Lean services: a systematic review
TL;DR: In this article, the authors highlight the importance of Lean methodology through an exhaustive literature review, and its implications and application in the service industry right from its initiation in 1990s till date.
Journal ArticleDOI
Enabling digitization by implementing Lean IT: lessons learned
TL;DR: In this article, the authors identify 12 lessons learned from companies who implemented LM in their IT organization (lean IT) to free up their IT resource capacity from existing day-to-day operations so they could use it to enable their digitization strategy.
Journal ArticleDOI
Toyota Kata as a KM solution to the inhibitors of implementing lean service in service companies
Helio Aisenberg Ferenhof,Andre Henrique Da Cunha,Andrei Bonamigo,Fernando Antonio Forcellini +3 more
TL;DR: It has been demonstrated that Toyota Kata provides an effective way to achieve KM, and this study advances the facility to overcome these inhibitors, opening a new perspective for management to lead in achieving operational excellence.
Journal ArticleDOI
Readiness assessment of information integration in a hospital using an analytic network process method for decision-making in a healthcare network:
TL;DR: The model analysis suggests that the identified capability factors (organizational, group and individual) should be improved with regard to information integration, which is used to evaluate performance in the healthcare industry, and this risk assessment may be useful in other relevant industries.
Journal ArticleDOI
Development of a supply chain risk mitigation index for distillery
TL;DR: In this paper, a comprehensive list of supply chain risks has been ascertained and segregated into risks faced at various supply chain echelons through a detailed literature review, and the development of a supply chain risk mitigation index (SCRMI) based on a risk mitigation maturity framework was dealt with.
References
More filters
Book
The Machine That Changed the World
TL;DR: A 5-million-dollar 5-year study on the future of the automobile industry was conducted by the Massachusetts Institute of Technology (MIT) as mentioned in this paper, which was based on the International Motor Vehicle Program (IMVP).
Book
Lean thinking: banish waste and create wealth in your corporation (2nd, revised and updated ed.)
James P. Womack,Daniel T. Jones +1 more
TL;DR: The authors describe in detail how managers in a wide range of companies and industries - small, medium and large, North American, European and Japanese - transformed their business by applying the principles of lean thinking.
Journal ArticleDOI
Lean manufacturing: context, practice bundles, and performance
Rachna Shah,Peter T. Ward +1 more
TL;DR: In this paper, the effects of three contextual factors, plant size, plant age and unionization status, on the likelihood of implementing 22 manufacturing practices that are key facets of lean production systems are examined.
Journal ArticleDOI
Developing a Knowledge Strategy
TL;DR: In this paper, the authors provide a framework for making that link and for assessing an organization's competitive position regarding its intellectual resources and capabilities and recommend that organizations perform a knowledge-based SWOT (strengths, weaknesses, opportunities, and threats) analysis, comparing their knowledge to that of their competitors and to the knowledge required to execute their own strategy.
Journal Article
Decoding the DNA of the Toyota Production System
Steven J. Spear,H. Kent Bowen +1 more