Showing papers in "Journal of Operations Management in 2003"

TL;DR: In this paper, the effects of three contextual factors, plant size, plant age and unionization status, on the likelihood of implementing 22 manufacturing practices that are key facets of lean production systems are examined.

TL;DR: In this article, the authors identify the relationships among TQM practices and examine the direct and indirect effects of these practices on various levels of organizational performance, using cross-sectional mail survey data collected from firms operating in the US.

TL;DR: The authors assesses the relative effects of having a formal but uncertified corporate environmental management system (EMS) compared to having a certified, certified system and finds that firms in possession of a formal EMS perceive impacts well beyond pollution abatement and see a critical positive impact on many dimensions of operations performance.

TL;DR: In this article, the authors examined the performance implications of an integrated supply chain strategy, with customer service performance followed by financial performance as performance constructs, and showed positive direct relationships between integrated information technologies and supply chain integration, and customer service and firm performance.

TL;DR: In this article, the shareholders' wealth affects of supply chain glitches are estimated by computing the abnormal stock returns around the date when information about information about glitches is publicly announced, and the results are based on a sample of 519 glitches announcements made during 1989-2000.

TL;DR: In this article, the authors investigate the mediating role of manufacturing-based competitive capabilities in the relationship between supply chain integration and business performance, and they find that manufacturing capabilities mediate the relationship.

TL;DR: In this article, the authors generalize the efficacy of seven HRM practices proposed by Pfeffer in the context of country and industry, focusing primarily on the effects of these practices on operations.

TL;DR: In this paper, the authors developed an understanding of the Six Sigma phenomena from a goal theoretic perspective, and applied these concepts to Six Sigma, and suggested some propositions for future research, which can help serve as a foundation for developing scientific knowledge about Six Sigma.

TL;DR: In this article, a cogent synthesis of transaction cost theory, its assumptions, constructs, and propositions is presented. And a measurement model of transaction costs is subsequently presented using data from 203 manufacturing firms in the OEM electronics industry.

TL;DR: In this paper, a framework is described to explore the relationships among flexible manufacturing competence (machine, labor, material handling, and routing flexibilities), flexible capability (volume flexibility and mix flexibility), and customer satisfaction.

TL;DR: In this paper, a survey study of 253 US manufacturing firms found significant statistical relationships between measures of profitability and the degree of specific just-in-time (JIT) practices used.

TL;DR: A contingency theory for closed-loop supply chains that incorporate product recovery in place can be reexamined and the potential for generalizability of the approach to similar types of other problems and applications can be assessed and determined.

TL;DR: In this paper, the authors developed a research framework that examines relationships among various structural dimensions (i.e. number of layers in the hierarchy, level of horizontal integration, locus of decision-making, nature of formalization, and level of communication), time-based manufacturing practices, and plant performance.

TL;DR: In this paper, the alignment of priorities at the functional level align with and support business level strategies, and the influence of organizational factors on the relationship between alignment and performance of the manufacturing unit is studied.

TL;DR: In this paper, a model of learning in supply management processes is examined using samples representing three nodes of one Fortune 500 organization's supply chains (internal SBU customers, n = 141; corporate buyers, n= 115, and external suppliers,n = 58).

TL;DR: A comprehensive assessment of 285 survey research articles in operations management (OM), published between 1980 and 2000, can be found in this article, where the authors reflect upon the state and evolution of survey research in OM discipline across a 21-year time span and the contribution of OM journals that have published these studies.

TL;DR: In this article, the authors present an exploratory study of data gathered through a survey of 416 customers of a major Internet retailer of commodity office supplies, which is employed to develop a model that classifies users of Internet purchasing into six distinct groups.

TL;DR: This paper identifies several “negative side effects” that occur in systems that rely on worker flexibility, effects that may partially or totally offset the advantages of flexible work assignment.

TL;DR: In this article, the authors investigated whether customer focus practices are contingent on a plant's manufacturing strategy context and identified mechanisms by which this takes place, and the findings informed the implementation of QM programs.

TL;DR: In this paper, the eyewear district in Italy has been analyzed based on empirical research and it is shown that the district has lost most of its traditional features and inter-organizational relations have significantly changed.

TL;DR: In this article, a provisional model of operational risk based upon the input and outcome dimensions of causal event and negative consequence is developed, and effective risk control is highlighted as an integrated process with more similarities to service quality management than variation-reduction process control.

TL;DR: In this paper, the authors developed a structural equation model that evaluates the impact of enterprise-wide information systems, along with four operational processes, on inventory performance, including just-in-time (JIT), mass customization, inventory management and mass customization.

TL;DR: This article examined whether or not culture is related to service customers' effort and satisfaction and found that culture is not related to effort or satisfaction level, and that these behaviors can be applied to any culturally diverse customer base.

TL;DR: In this paper, the authors employ a lower-level unit of analysis and explore service processes with front-office or back-office orientations, finding that the best performers among the processes with a front office orientation emphasize capital investment, while the best performance among those with a back office orientation embrace higher degrees of labor intensity.

TL;DR: In this paper, the existence of different patterns of quality management systems and the relationship between such patterns and organizational performance was investigated by conducting a quantitative and qualitative study of 225 international and local firms in the electronics industry in Hong Kong.

TL;DR: In this article, Boyer et al. investigated whether there are different patterns of advanced manufacturing technology investment behavior in the Andalusian aeronautical industry that can be associated with different technology strategies, as in other sectors and geographical areas.

TL;DR: Moves of fit and interpretability as well as reliability and validity evidence suggest the iteratively derived survey largely achieves the goal of providing verified scales for evaluating multiple aspects of a school’s Quality culture.

TL;DR: Using extensive shop floor data from a medium-sized commercial firm, it is discovered that the ‘messy’ data at the detailed levels often lead to reduced decision maker confidence in the estimates of the learning rates, but by applying simple aggregation methods, the accuracy of the predicted learning curve rates can be determined.