Journal ArticleDOI
A value and risk analysis of offshore outsourcing business models: An exploratory study
Vishanth Weerakkody,Zahir Irani +1 more
TLDR
In this article, an exploratory study of four offshore outsourcing vendors and the risks and value propositions of the different offshore outsourcing models they offer is presented. And the authors conclude that although offshore outsourcing offers new business opportunities for vendors, much of the outsourced work continues to be in areas of low risk and low value to client businesses.Abstract:
Growing competition and choice in the offshore outsourcing field has gradually altered the way organisations select and approach outsourcing contracts. In declining economic conditions organisations are even more concerned than before about the value proposition and risk involved in signing over their information systems and technology activities to third party organisations. This paper is based on an exploratory study of four offshore outsourcing vendors and the risks and value propositions of the different offshore outsourcing models they offer. The findings suggest that although offshore outsourcing offers new business opportunities for vendors, much of the outsourced work continues to be in areas of low risk and low value to client businesses. This research concludes that the main challenge for outsourcing vendors is therefore to develop strategies that facilitate low cost, high value contracts, without incurring additional risk. From the client side, being able to identify and assess the value and ri...read more
Citations
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Journal ArticleDOI
Business process outsourcing studies: a critical review and research directions
TL;DR: Two models of BPO are developed and nine future paths of research pertaining to innovation effects, retained capabilities, environmental influences, global destinations, supplier capabilities, pricing models, business analytics, emerging models, and grounded theory development are proposed.
Journal ArticleDOI
Hybrid BWM-ELECTRE-based decision framework for effective offshore outsourcing adoption: a case study
TL;DR: Developing a decision framework of enabler to help managers in offshore outsourcing adoption by focusing on the relevant enablers and their intensities will facilitate managers and professionals involved in practising offshore outscoring initiatives and results in higher cost advantages on labour and raw material, increased economies of scale, and higher sustainable business development.
Journal ArticleDOI
Outsourcing: definitions and analysis
TL;DR: In this article, the authors provide a short analysis of the state of the art of global outsourcing in the late 2000s and a review of the advantages and disadvantages of outsourcing over the medium and long term.
Journal ArticleDOI
Performance analysis and design of competitive business models
TL;DR: This paper defines the business model of a company and its eight main components which are the customer value proposition, profit formula, partner network, the other four business model pillars include supply/service chain processes; key resources; delivery mechanisms and institutional and social constraints and finally the operational governance.
References
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Book
Case Study Research: Design and Methods
TL;DR: In this article, buku ini mencakup lebih dari 50 studi kasus, memberikan perhatian untuk analisis kuantitatif, membahas lebah lengkap penggunaan desain metode campuran penelitian, and termasuk wawasan metodologi baru.
Book ChapterDOI
Firm Resources and Sustained Competitive Advantage
TL;DR: In this article, the authors examined the link between firm resources and sustained competitive advantage and analyzed the potential of several firm resources for generating sustained competitive advantages, including value, rareness, imitability, and substitutability.
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The research act: A theoretical introduction to sociological methods
TL;DR: The Research Act as discussed by the authors is a textbook for methods courses and a major contribution to sociological theory, which teaches students the principles of research and how to construct and test theories by presenting four major approaches to experimentation: survey research, participant observation, life histories, and symbolic interaction.
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Interpreting Qualitative Data : Methods for Analysing Talk, Text and Interaction
TL;DR: This book has been substantially rewritten with the aim of greater clarity and a considerably expanded treatment of discourse analysis are provided in the new edition as discussed by the authors, which takes account of the growing interest in qualitative research outside sociology and anthropology from psychology to information systems, health promotion, management and many other disciplines.
Journal ArticleDOI
A set of principles for conducting and evaluating interpretive field studies in information systems
Heinz K. Klein,Michael D. Myers +1 more
TL;DR: A set of principles for the conduct and evaluation of interpretive field research in information systems is proposed, along with their philosophical rationale, and the usefulness of the principles is illustrated by evaluating three publishedinterpretive field studies drawn from the IS research literature.