Open Access
Advantages and Disadvantages of Internet Research Surveys: Evidence from the Literature
TLDR
In this paper, the authors examine what is known and not known about the use of the Internet for surveying and conclude that it is possible to implement Internet-based surveys in ways that are effective and cost-efficient.Abstract:
E-mail and World Wide Web surveys have been the subject of much hyperbole about their capabilities as well as some criticism of their limitations. In this report, the authors examine what is known and not known about the use of the Internet for surveying. Specifically, they consider evidence in the literature regarding response rates, timeliness, data quality, and cost. Using this evidence, the authors evaluate popular claims that Internet-based surveys can be conducted more quickly, effectively, cheaply, and/or easily than surveys conducted via conventional modes. They find that the realities of cost and speed often do not live up to the hype. Nonetheless, it is possible to implement Internet-based surveys in ways that are effective and cost-efficient. The authors conclude that the Internet will continue to grow in importance for conducting certain types of research surveysread more
Citations
More filters
Journal ArticleDOI
Participation rates in epidemiologic studies.
Sandro Galea,Melissa Tracy +1 more
TL;DR: The reasons why study participation has been declining are considered, what is known about who does participate in epidemiologic studies is summarized, and methods that may help improve study participation rates are discussed.
Journal ArticleDOI
The value of online surveys
Joel R. Evans,Anil Mathur +1 more
TL;DR: A thorough analysis of the role of the internet in survey research and the implications of online surveys becoming such a major force in research is provided.
Journal ArticleDOI
Factors affecting response rates of the web survey: A systematic review
Weimiao Fan,Zheng Yan +1 more
TL;DR: A conceptual model of the web survey process is developed and used to systematically review a wide variety of factors influencing the response rate in the stage of survey development, survey delivery, survey completion, and survey return.
Journal ArticleDOI
Comparing response rates from Web and mail surveys: A meta-analysis.
Tse-Hua Shih,Xitao Fan +1 more
TL;DR: In this paper, a meta-analysis of thirty-nine study results published within the last ten years that directly compared Web and mail survey modes was conducted, showing that mail surveys have higher response rates than Web surveys in general.
Journal ArticleDOI
Psychological research online: report of Board of Scientific Affairs' Advisory Group on the Conduct of Research on the Internet.
Robert E. Kraut,Judith S. Olson,Mahzarin R. Banaji,Amy Bruckman,Jeffrey Cohen,Mick P. Couper +5 more
TL;DR: Some benefits and challenges of conducting psychological research via the Internet are described and recommendations to both researchers and institutional review boards for dealing with them are offered.
References
More filters
Journal ArticleDOI
Mail and telephone surveys : the total design method
Abstract: Develops a theoretically based system guided by principles of social exchange and administration that ensure high quality surveys at low cost. Presents step-by-step procedures and shows why each step is important. Contains many examples and, where appropriate, contrasts acceptable and unacceptable procedures.
Book
Survey Research Methods
TL;DR: This chapter discusses ethical issues in Survey Research, as well as methods of data collection and analysis, and types of error in Surveys.
Journal ArticleDOI
Web surveys: a review of issues and approaches.
TL;DR: By offering a typology of Web survey designs, the intent of this article is to facilitate the task of evaluating and improving Web surveys.
Journal ArticleDOI
E‐mail Survey Response Rates: A Review
TL;DR: Responses to e-mail surveys undertaken since 1986 are analyzed and correlation and regression analyses suggest that year that the survey was undertaken and number of follow-up contacts had the most influence on response rates.
Related Papers (5)
Strategic performance management in practice: Advantages, disadvantages and reasons for use
Karima Kourtit,A.A. de Waal +1 more
Performance measurement and management in practice : Advantages, disadvantages and reasons for use
André de Waal,Karima Kourtit +1 more