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Airline Industry Responses to September 11th
Jody Hoffer Gittell,Kim S. Cameron,Sandy Lim,Victor Rivas +3 more
- pp 267
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In this paper, the authors examine the managerial and organizational implications of international terrorism and threats to security, and present a collection of essays about the 9/11 attacks and their impact on organizations.Abstract:
This original collection examines the managerial and organizational implications of international terrorism and threats to security. When Islamic terrorists flew hijacked airplanes into the World Trade Center on 9/11, it changed much of the world forever. The number of deaths and the financial losses resulting from the attack was unprecedented. 9/11 highlighted how risky life in organizations had become.read more
Citations
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Journal ArticleDOI
Explaining Compassion Organizing
TL;DR: The authors developed a theory to explain how individual compassion in response to human pain in organizations becomes socially coordinated through a process called compassion organizing, which is called "compassion organizing" (CAP).
Journal ArticleDOI
Reflections on the Evolving Terrorist Threat to Luxury Hotels: A Case Study on Marriott International
TL;DR: The authors examines the changing nature of the terrorist threat to multinational enterprises operating in conflictive areas and the implications for a sector that has been a target of recent attacks: the luxury hotel industry.
An Analysis of Leadership Behavior in Extreme Military Contexts
TL;DR: In this paper, the authors present 10 vignettes by 10 officers who experienced an unexpected emergency situation in which there was significant disruption to work routines and possible loss of life, and the situation had to be of sufficient magnitude to equate to a life and death situation.
ReportDOI
An inquiry into the resilience of U.S. Navy recruits
Christopher S Burt,Ian E Barr +1 more
TL;DR: In this paper, the authors surveyed 299 U.S. Navy recruits to measure resilience and its constructs at four time intervals to examine relationships, trends, and any significant changes, and they found that resilience may be learned and not entirely a personality trait.
References
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Journal ArticleDOI
Explaining Compassion Organizing
TL;DR: The authors developed a theory to explain how individual compassion in response to human pain in organizations becomes socially coordinated through a process called compassion organizing, which is called "compassion organizing" (CAP).
Journal ArticleDOI
Reclaiming resilience and safety: Resilience activation in the critical period of crisis
TL;DR: The authors examines an organizational crisis (a shooting and standoff in a business school) and presents a model for how resilience becomes activated in such situations, and three social mechanisms describe resilience activation.
Journal ArticleDOI
Reflections on the Evolving Terrorist Threat to Luxury Hotels: A Case Study on Marriott International
TL;DR: The authors examines the changing nature of the terrorist threat to multinational enterprises operating in conflictive areas and the implications for a sector that has been a target of recent attacks: the luxury hotel industry.
An Analysis of Leadership Behavior in Extreme Military Contexts
TL;DR: In this paper, the authors present 10 vignettes by 10 officers who experienced an unexpected emergency situation in which there was significant disruption to work routines and possible loss of life, and the situation had to be of sufficient magnitude to equate to a life and death situation.