Journal ArticleDOI
Balancing values and economic efficiency in the public sector!: What can public welfare service institutions learn from private service firms
TLDR
In this paper, the balance between values and economic efficiency in the public sector in comparison with the private sector is discussed, and the concept of balance in relation to the development of the management of private service companies as a useful alternative to new public management is discussed.Abstract:
Purpose – The paper discusses the balance between values and economic efficiency in the public sector in comparison with the private sector. The argument is that the public sector, hence the public welfare service institutions, can learn much from the private service sector, hence the private service firms with regard to the relation to values, ethics, corporate social responsibility (CSR) and efficiency in order to improve the balance between values and efficiency in the public sector.Design/methodology/approach – The paper discusses the concept of balance in relation to the development of the management of private service companies as a useful alternative to new public management (NPM). It discusses this with regard to three issues: the evolution of the management of private companies; what can the public sector, hence the public welfare institutions, learn from the evolution of management of private companies? How would it be possible for governments to work for an alternative to NPM, on the basis of t...read more
Citations
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Book
The Audit Explosion
TL;DR: Power as discussed by the authors offers a comprehensive critique of the spread of auditing in both the public and private sectors and shows how to achieve a better balance between audits and other forms of accountability.
Journal ArticleDOI
Can Public Managers Make Their Welfare Organizations Adapt to the New Performance Landscape Shaped by the Current Austerity
TL;DR: In this paper, a case study of the Danish case of the provision of the services to the citizens with disabilities and/or social disadvantages is presented, which shows that the managers' most important managerial tool to make their organizations adapt to the new landscape is the challenging and decision-oriented dialogue.
Journal ArticleDOI
Has the Competition among Professions in the Nordic Welfare States Intensified?: A Danish Case
TL;DR: In this paper, the authors argue that professionals need to have autonomy in order to exercise discretion to provide people with the best possible services (Lipsky, 1980; 2010; Mintzberg, 1983; Winter & Nielsen, 2010), and that professionals can and will design the provision, production and delivery of the services to create the best fit possible between the services provided and the individual citizen's needs.
Book ChapterDOI
A Review of Public Sector Reform
TL;DR: In this article, the authors identify various features of public sector reform on which Kazakhstan's health reform programs are based and propose a new public management model combining New Public Management (NPM) with New Public Governance (NPG).
Book ChapterDOI
Future Prospects and Conclusion
TL;DR: In this article, the progress made so far in Kazakhstan's healthcare system as a result of various reform policies is discussed, and the results of almost three decades of reforms show a trajectory of positive indicators in virtually all aspects of the population's healthcare.
References
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Book
The Three Worlds of Welfare Capitalism
TL;DR: In this paper, Esping-Andersen distinguishes three major types of welfare state, connecting these with variations in the historical development of different Western countries, and argues that current economic processes such as those moving toward a post-industrial order are shaped not by autonomous market forces but by the nature of states and state differences.
Journal ArticleDOI
A public management for all seasons
TL;DR: In this paper, the authors discuss the doctrinal content of the group of ideas known as "New Public Management" (NPM), the intellectual provenance of those ideas, explanations for their apparent persuasiveness in the 1980 s; and criticisms which have been made of the new doctrines.
Journal ArticleDOI
The “new public management” in the 1980s: Variations on a theme
TL;DR: The authors discusses the rise of New Public Management (NPM) as an alternative to the tradition of public accountability embodied in progressive-era public administration ideas and argues that there was considerable variation in the extent to which different OECD countries adopted NPM over the 1980s.
Journal ArticleDOI
New public management is dead. Long live digital-era governance
TL;DR: The digital-era governance (DEG) movement as mentioned in this paper aims to reintegrate functions into the governmental sphere, adopting holistic and needs-oriented structures, and progressing digitalization of administrative processes.
Book
The Audit Explosion
TL;DR: Power as discussed by the authors offers a comprehensive critique of the spread of auditing in both the public and private sectors and shows how to achieve a better balance between audits and other forms of accountability.