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Proceedings ArticleDOI

Conversational Interfaces for a Smart Campus: A Case Study

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TLDR
A case study based on the design, development, and assessment of a prototype devoted to assist students' during their daily activities in a smart campus context is presented.
Abstract
The spoken language is the most natural interface for a human being and, thanks to the scientific-technological advances made in recent decades, nowadays we have voice assistance devices to interact with a machine through the use of natural language. Vocal user interfaces (VUI) are now included in many technological devices, such as desktop and laptop computers, smartphones and tablets, navigators, and home speakers, being welcomed by the market. The use of voice assistants can also be interesting and strategic in educational contexts and in public environments. This paper presents a case study based on the design, development, and assessment of a prototype devoted to assist students' during their daily activities in a smart campus context.

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Proceedings ArticleDOI

Measuring Voice UX Quantitatively: A Rapid Review

TL;DR: In this article, the authors surveyed the ACM and IEEE literatures to determine which quantitative measures and measurements have been deemed important for voice UX and found that there is little consensus, even with similar situations and systems, as well as an overreliance on lab work and unvalidated scales.
Journal ArticleDOI

A Systematic Review of Voice Assistant Usability: An ISO 9241–11 Approach

TL;DR: In this article , the authors highlighted the usability measures currently used for voice assistants and highlighted the independent variables used and their context of use and concluded what was carried out on voice assistant usability measurement and what research gaps were present.
Proceedings ArticleDOI

On the Usage of Smart Speakers During the Covid-19 Coronavirus Lockdown

TL;DR: Results showed that the usage of these devices did not increase during lockdown, but it highlighted the presence of some privacy issues that might represent a burden to the diffusion of this type of technology.
Journal ArticleDOI

A Systematic Review of Voice Assistant Usability: An ISO 9241–11 Approach

TL;DR: In this paper , the authors highlighted the usability measures currently used for voice assistants and highlighted the independent variables used and their context of use and concluded what was carried out on voice assistant usability measurement and what research gaps were present.
Proceedings ArticleDOI

Can’t Touch This: Rethinking Public Technology in a COVID-19 Era

TL;DR: In this paper , the authors investigate how to integrate touchless technologies into public-space infrastructure in order to minimise physical interaction with shared devices in light of the ongoing COVID-19 pandemic.
References
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Proceedings ArticleDOI

Embodiment in conversational interfaces: Rea

TL;DR: It is argued that the only way to fullymodel the richness of human I&+ to-face communication is torely on conversational analysis that describes sets of conversational behaviors as fi~lfilling conversational functions, both interactional and propositional.
Proceedings Article

Conversational interfaces: advances and challenges.

Victor W. Zue
TL;DR: The past decade has witnessed the emergence of a new breed of human-computer interfaces that combines several human language technologies to enable humans to converse with computers using spoken dialogue for information access, creation and processing as mentioned in this paper.
Proceedings ArticleDOI

"Alexa is my new BFF": Social Roles, User Satisfaction, and Personification of the Amazon Echo

TL;DR: Results indicate marked variance in how people refer to the device, with over half using the personified name Alexa but most referencing the device with object pronouns, and personification predicts user satisfaction with the Echo.
Proceedings ArticleDOI

"Hey Alexa, What's Up?": A Mixed-Methods Studies of In-Home Conversational Agent Usage

TL;DR: Two complementary studies investigating the experience of households living with a conversational agent over an extended period of time find interesting behaviors around purchasing and acclimating to Alexa, in the number and physical placement of devices, and in daily use patterns.
Proceedings ArticleDOI

Next-generation of virtual personal assistants (Microsoft Cortana, Apple Siri, Amazon Alexa and Google Home)

TL;DR: The multi-modal dialogue systems which process two or more combined user input modes, such as speech, image, video, touch, manual gestures, gaze, and head and body movement are used in order to design the Next-Generation of VPAs model.
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