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Design of Everyday Things

TLDR
In this article, the authors reveal how smart design is the new competitive frontier, and why some products satisfy customers while others only frustrate them, and how to choose the ones that satisfy customers.
Abstract
Revealing how smart design is the new competitive frontier, this innovative book is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.

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Citations
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Journal ArticleDOI

Design science in information systems research

TL;DR: The objective is to describe the performance of design-science research in Information Systems via a concise conceptual framework and clear guidelines for understanding, executing, and evaluating the research.
Book

Sorting Things Out: Classification and Its Consequences

TL;DR: In Sorting Things Out, Bowker and Star as mentioned in this paper explore the role of categories and standards in shaping the modern world and examine how categories are made and kept invisible, and how people can change this invisibility when necessary.
Book

Speech and Language Processing: An Introduction to Natural Language Processing, Computational Linguistics, and Speech Recognition

Dan Jurafsky, +1 more
TL;DR: This book takes an empirical approach to language processing, based on applying statistical and other machine-learning algorithms to large corpora, to demonstrate how the same algorithm can be used for speech recognition and word-sense disambiguation.
Book

Defining virtual reality: dimensions determining telepresence

TL;DR: This paper attempts to cast a new, variable-based definition of virtual reality that can be used to classify virtual reality in relation to other media, based on concepts of "presence" and "telepresence".
Journal ArticleDOI

Mirror neurons and the simulation theory of mind-reading.

TL;DR: The activity of mirror neurons, and the fact that observers undergo motor facilitation in the same muscular groups as those utilized by target agents, are findings that accord well with simulation theory but would not be predicted by theory theory.
References
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Book

The Presentation of Self in Everyday Life

TL;DR: For instance, in the case of an individual in the presence of others, it can be seen as a form of involuntary expressive behavior as discussed by the authors, where the individual will have to act so that he intentionally or unintentionally expresses himself, and the others will in turn have to be impressed in some way by him.
Book

Frame analysis: An essay on the organization of experience

TL;DR: In Frame Analysis, the brilliant theorist wrote about the ways in which people determine their answers to the questions What is going on here? and Under what circumstances do we think things are real?.
Book

Skills, rules, and knowledge; signals, signs, and symbols, and other distinctions in human performance models

TL;DR: In this paper, a discussion of the requirement for different types of models for representing performance at the skill-, rule-, and knowledge-based levels, together with a review of the different levels in terms of signals, signs, and symbols is presented.