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Open AccessProceedings Article

Enterprise Content Management - A Literature Review

TLDR
After approximately one decade of ECM research, this paper provides an in-depth review of the body of academic research: the ECM domain, its evolution, and main topics are characterized.
Abstract
Managing information and content on an enterprise-wide scale is challenging. Enterprise content management (ECM) can be considered as an integrated approach to information management. While this concept received much attention from practitioners, ECM research is still an emerging field of IS research. Most authors that deal with ECM claim that there is little scholarly literature available. After approximately one decade of ECM research, this paper provides an in-depth review of the body of academic research: the ECM domain, its evolution, and main topics are characterized. An established ECM research framework is adopted, refined, and explained with its associated elements and working definitions. On this basis, 68 articles are reviewed, classified, and concepts are derived. Prior research is synthesized and findings are integrated in a conceptcentric way. Further, implications for research and practice, including future trends, are drawn.

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Citations
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Enterprise Content Management Systems as a Knowledge Infrastructure: The Knowledge-Based Content Management Framework

TL;DR: This paper presents the KBCM Knowledge-Based Content Management framework for constructing a knowledge infrastructure based on the perspective of knowledge components that could help enterprises create more business value by classifying content formally and enabling its transformation into valuable knowledge assets.
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Enterprise Content Management in Information Systems Research

TL;DR: This chapter characterizes and explains the concept of ECM, collects, summarizes, and synthesizes ECM research from the IS discipline, and provides an overview and introduction to the other chapters in this book.
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Evaluating the Individual and Organizational Impact of Enterprise Content Management Systems

TL;DR: The presented research is the first to empirically validate a comprehensive ECMS success model that extends knowledge related to ECM by examining the relationship between the quality dimensions and the success measures.
References
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Book

An Introduction to Qualitative Research

Uwe Flick
TL;DR: In this article, the authors present a review of the state-of-the-art in the field of qualitative research, focusing on the state of the art and the future.
Journal Article

Analyzing the past to prepare for the future: writing a literature review

TL;DR: A review of prior, relevant literature is an essential feature of any academic project that facilitates theory development, closes areas where a plethora of research exists, and uncovers areas where research is needed.
Book

Qualitative Research in Business and Management

TL;DR: In this paper, the authors present an overview of the field of qualitative research in the context of data collection and analysis of qualitative data, including Hermeneutics Semiotics Narrative Analysis.
Proceedings Article

Reconstructing the Giant: On the Importance of Rigour in Documenting the Literature Search Process

TL;DR: It is argued that the process of searching the literature must be comprehensibly described and readers assess the exhaustiveness of the review and other scholars in the field can more confidently (re)use the results in their own research.
Journal ArticleDOI

Developments in Practice VIII: Enterprise Content Management

TL;DR: The research shows that those organizations that can marry effective content stewardship practices with appropriate information behaviors and values and information technology on a broader scale can have a significant effect on their organization’s performance.
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