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Proceedings ArticleDOI

Guidelines are only half of the story: accessibility problems encountered by blind users on the web

TLDR
The results show that few developers are implementing the current version of WCAG, and even when the guidelines are implemented on websites there is little indication that people with disabilities will encounter fewer problems.
Abstract
This paper describes an empirical study of the problems encountered by 32 blind users on the Web. Task-based user evaluations were undertaken on 16 websites, yielding 1383 instances of user problems. The results showed that only 50.4% of the problems encountered by users were covered by Success Criteria in the Web Content Accessibility Guidelines 2.0 (WCAG 2.0). For user problems that were covered by WCAG 2.0, 16.7% of websites implemented techniques recommended in WCAG 2.0 but the techniques did not solve the problems. These results show that few developers are implementing the current version of WCAG, and even when the guidelines are implemented on websites there is little indication that people with disabilities will encounter fewer problems. The paper closes by discussing the implications of this study for future research and practice. In particular, it discusses the need to move away from a problem-based approach towards a design principle approach for web accessibility.

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Citations
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Proceedings ArticleDOI

Automatic Alt-text: Computer-generated Image Descriptions for Blind Users on a Social Network Service

TL;DR: The automatic alt-text (AAT) system demonstrates that artificial intelligence can be used to enhance the experience for visually impaired users on social networking sites (SNSs), while also revealing the challenges with designing automated assistive technology in a SNS context.
Proceedings ArticleDOI

Benchmarking web accessibility evaluation tools: measuring the harm of sole reliance on automated tests

TL;DR: This paper empirically shows the capabilities of current automated evaluation tools and investigates the effectiveness of 6 state-of-the-art tools by analysing their coverage, completeness and correctness with regard to WCAG 2.0 conformance.
Journal ArticleDOI

GenderMag: A Method for Evaluating Software's Gender Inclusiveness

TL;DR: This work devised the GenderMag method, the first systematic method to find gender-inclusiveness issues in software, so that practitioners can design and produce problem-solving software that is more usable by everyone.

Web Content Accessibility Guidelines 1.0

TL;DR: Directrius per a l'accessibilitat al contingut web as discussed by the authors tenen l'objectiu de promoure l' accessiblitat del contingut Web per a persones amb discapacitats, pero tambe d'ajudar a trobar la informacio dins el web i facilitar-ne l'us a tot tipus d'usuaris.
References
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Book

Usability Engineering

Jakob Nielsen
TL;DR: This guide to the methods of usability engineering provides cost-effective methods that will help developers improve their user interfaces immediately and shows you how to avoid the four most frequently listed reasons for delay in software projects.

Web Content Accessibility Guidelines (WCAG) 2.0

TL;DR: Web Content Accessibility Guidelines (WCAG) 2.0 covers a wide range of recommendations for making Web content more accessible to a wider range of people with disabilities, including blindness and low vision, deafness and hearing loss, learning disabilities, limited movement, and more.
Proceedings ArticleDOI

The relationship between accessibility and usability of websites

TL;DR: A study investigated the accessibility of two websites with 6 disabled (blind) and 6 non-disabled (sighted) people and found there was no significant agreement between either participants or researchers and the importance/priority ratings provided by accessibility and usability guidelines.
Journal ArticleDOI

Improving web accessibility: a study of webmaster perceptions

TL;DR: A survey was created, and data was collected from 175 webmasters, indicating their knowledge on the topic of web accessibility and the reasons for their actions related to web accessibility.
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