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Implementing agile lean in telecom industry
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The article was published on 2018-01-01 and is currently open access. It has received 2 citations till now. The article focuses on the topics: Lean Six Sigma & Customer satisfaction.read more
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Aligning key performance indicators with lean management in the service sector: A case study for a Jordanian telecommunication company
Abdullah Alalawin,Ahmad Qamar,Wafa' H. AlAlaween,Yasser Bentahar,Tarneem Al-Halaybeh,Salsabeel Al-Jundi,Moayad Tanash +6 more
TL;DR: In this article , an innovative model that can help service companies to improve lean implementation and integrate appropriate Key Performance Indicators (KPIs) with the strategic goals is presented, which is also used to develop KPIs that are measurable and capable of detecting flaws and identify possible improvements.
References
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Journal ArticleDOI
A Review on Lean Manufacturing Implementation Techniques
TL;DR: In this paper, an exploratory survey has been conducted to illustrate the implementation sequence of lean elements in volatile business environment and the finding of this review was synthesized to develop a unified theory for implementation of Lean elements.
Journal ArticleDOI
Multi‐faceted views on a Lean Six Sigma application
TL;DR: In this article, the authors explore an application of Lean Six Sigma in practical improvement work, as a way of identifying factors of importance for improving future Lean 6 Sigma applications, such as having a clear structure that guides the company in terms of what components of Lean 6S to apply and what competences to involve in various projects, depending on the scope and complexity.
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A Lean Six Sigma (LSS) project management improvement model
TL;DR: In this paper, the authors proposed a Lean Six Sigma (LSS) project management improvement model supported by the DMAIC cycle and integrating an enlarged and adapted set of statistical tools given the nature of the project management main variables and the involved processes.
Lean six sigma: a literature review
Q Zhang,Muhammad Irfan +1 more
TL;DR: A review of the published literature related to lean six sigma from start to date is presented in this paper, which includes the results from different perspectives such as implementation of Lean Six sigma, Focus Area, Focus Industry, Focus Country, Year Wise Publications and Year Wise Focus Area and Focus Industry.
Journal ArticleDOI
Effects of Lean Six Sigma application in healthcare services: a literature review.
TL;DR: The effects of the LSS approach in different hospitals around the world according to the literature review are discussed and the relationship between LSS as well as their impacts on healthcare services are discussed based on literature review.