Journal ArticleDOI
Information Systems, Operational Research and Business Reengineering
TLDR
In this article, the authors argue for a refocussing of our attention on information and business systems, and (ii) implementation issues and organisational change, as opposed to the more common practice of concentrating on information technology per se.About:
This article is published in International Transactions in Operational Research.The article was published on 1994-04-01. It has received 39 citations till now. The article focuses on the topics: Business process reengineering & Business process modeling.read more
Citations
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Journal ArticleDOI
A conceptual framework for understanding business processes and business process modelling
Nuno Melão,Michael Pidd +1 more
TL;DR: This paper proposes a conceptual framework to organize different views of business processes under four headings and argues that the multifaceted nature ofbusiness processes calls for pluralistic and multidisciplinary modelling approaches.
Journal ArticleDOI
A model of EDI integration and strategic business reengineering
TL;DR: It is suggested that only organizations sufficiently mature to take a holistic view of information technology are likely to gain the comparative advantages which information technology offers, and that the implications of EDI's strategic use as an enabler of major organizational restructure and business reengineering are profound.
Journal ArticleDOI
IT strategies: beyond competitive advantage
TL;DR: An editorial reflects on some of the more recent evidence available and raises some key points for debate in this important aspect of information systems management and attempts to answer the question: What comes after competitive advantage?
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A knowledge centred framework for collaborative business process modelling
TL;DR: Experiences from the use of the framework presented indicate that it stimulates interaction and makes participants more accountable for their modelling contributions, as well as aiding them to define, understand, document, analyze and improve business processes in a holistic manner.
Journal ArticleDOI
Broadening visions of business process re-engineering
J. Peppard,J. Peppard +1 more
TL;DR: In this paper, the authors argue that BPR is broadening in scope from its initial narrow, internal and analytic focus and highlight how the concept is emerging and presenting a number of themes which seem to best capture the emerging conceptualization.
References
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Book
Systems Thinking, Systems Practice
TL;DR: The Soft Systems Methodology (SSM) as discussed by the authors is an alternative approach which enables managers of all kinds and at any level to deal with the subtleties and confusions of the situations they face.
Book
Soft Systems Methodology in Action
Peter Checkland,Jim Scholes +1 more
TL;DR: The Emergence of Soft Systems Thinking as discussed by the authors is a seminal work in the field of soft systems thinking, and it can be found in the Soft Systems Methodology--the Parts.
Journal Article
Chief executives define their own data needs.
TL;DR: The author argues that the CSF method, implemented through a series of two to three interview sessions, helps top management define its own current information needs and should be seriously considered by top management as an important tool in assessing data needs.
Book
In the Age of the Smart Machine: The Future of Work and Power
TL;DR: A noted Harvard social scientist documents the pitfalls and promises of computerized technology in business life as discussed by the authors, concluding that "computerized technology can be used for both good and bad things".