Journal ArticleDOI
Listening in the Business Context: Reviewing the State of Research
TLDR
An overview of academic research on listening in the business environment can be found in this article, where the Business Context Division of the International Forum on Listening Research (IFLR) is designed to foster rigorous listening research among scholars in a variety of academic business fields.Abstract:
For more than 50 years, business professionals and some researchers have held that effective listening is a highly desirable workplace skill (Cooper, 1997; Husband, Cooper, & Monsour, 1988; Nichols & Stevens, 1957; Rogers & Rothlisberger, 1952; Sypher, 1984). However, listening as an organizational variable continues to be seen as a “soft” skill worthy of little attention in the scholarly business literature, in the business classroom, and in organizations (Flynn & Faulk, in press). This paper presents an overview of academic research on listening in the business environment and raises a number of key research questions that guided discussion of the Business Context Division of the International Forum on Listening Research. This work is designed to foster rigorous listening research among scholars in a variety of academic business fields.read more
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Organizational listening: Addressing a major gap in public relations theory and practice
TL;DR: The authors proposed a significant expansion of public relations theory in relation to listening to realize normative notions of public relation and give effect to claims of dialogue and engagement, and proposed a sociocultural turn that further emphasizes stakeholders' and societal interests.
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Toward a Theory and Practice of Organizational Listening
TL;DR: A transdisciplinary literature review of public relations and corporate, organizational, government, and political communication as two-way communication involving dialogue and engagement with stakeholders and publics reveals that little attention is paid to listening as discussed by the authors.
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Developing Accounting Students' Listening Skills: Barriers, Opportunities and an Integrated Stakeholder Approach
TL;DR: In this paper, an integrated stakeholder approach to develop students' listening skills is proposed, which identifies cross-disciplinary listening development best practice and barriers to the widespread implementation of such practices in the typical accounting program, before determining and assigning interrelated listening development roles to key stakeholders who will benefit from improved student listening.
Journal Article
Integrating Soft Skill Competencies Through Project-based Learning Across the Information Systems Curriculum
TL;DR: In this article, the authors have created instructional modules that take these factors into account, using these strategies while at the same time applying soft skills into practice, students gain a deeper understanding and appreciation of the importance of such skills.
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The Work and ‘Architecture of Listening’: Addressing Gaps in Organization-Public Communication
TL;DR: In this paper, a critical analysis of relevant literature and primary research among 36 organizations in three countries was conducted to identify a crisis of listening in organization-public communication and propose strategies to address gaps in theory and practice including attention to the work of listening and the creation of an architecture of listening.
References
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Book
In Search of Excellence
TL;DR: The CFA Association of Pakistan is such a platform and as members, your hand in organizing and promoting the society's activities can make all the difference: scholarships, university outreach programs, analyst certification programs, implementing global performance standards as discussed by the authors.
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The people make the place
TL;DR: A framework for understanding the etiology of organizational behavior is presented in this article, which is based on theory and research from interactional psychology, vocational psychology, I/O psychology, and organizational theory.
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The Impact of Employee Communication and Perceived External Prestige On Organizational Identification
TL;DR: In this paper, the authors measured the impact of employee communication and perceived external prestige on organizational identification, and found that employee communication augments perceived external prominence and helps explain organizational identification.