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Marketing management : knowledge and skills

TLDR
In this paper, the authors present the basics of marketing management, including strategic planning, marketing information, research, and understanding the target market, as well as the process and systems for decision-making.
Abstract
Section I Essentials of Marketing Management Part A Introduction Chapter One Strategic Planning and the Marketing Management Process Part B Marketing Information, Research, and Understanding the Target Market Chapter Two Marketing Research: Process and Systems for Decision Making Chapter Three Consumer Behavior Chapter Four Organizational Buying Chapter Five Market Segmentation Part C The Marketing Mix Chapter Six Product Strategy Chapter Seven New Product Planning and Development Chapter Eight Integrated Marketing Communications: Advertising and Sales Promotion Chapter Nine Personal Selling Chapter Ten Distribution Strategy Chapter Eleven Pricing Strategy Part D Marketing in Special Fields Chapter Twelve The Marketing of Services Chapter Thirteen Global Marketing Section II Analyzing Marketing Problems and Cases Section III Financial Analysis for Marketing Decisions Section IV Internet Exercises and Sources of Marketing Information Part A Internet Exercises Part B Annotated Bibliography of Major Online Databases Used in Marketing Section V Marketing Management Cases Case Group A Market Opportunity Analysis Case Group B Product Strategy Case Group C Promotion Strategy Case Group D Distribution Strategy Case Group E Pricing Strategy Case Group F Social and Ethical Issues in Marketing Management Section VI Strategic Marketing Cases Section VII Developing Marketing Plans

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Journal ArticleDOI

An integrative framework linking brand associations and brand loyalty in professional sports

TL;DR: In this article, the authors provide a conceptual framework linking brand loyalty and brand associations in professional team sports based on Aaker's general conceptualisation of brand equity and Keller's model on consumer-based brand equity.
Journal ArticleDOI

Negative practice–value correlations in the GLOBE data: Unexpected findings, questionnaire limitations and research directions.

TL;DR: The GLOBE study as discussed by the authors found that cultural differences affect work-related behaviors and attitudes in the Global Leadership and Organizational Behavior Effectiveness (GLOBE) project, and discussed the different interpretations of these findings offered by Maseland and van Hoorn, and by Brewer and Venaik.
Journal ArticleDOI

American consumers' attitudes towards commercial banks: A comparison of local and national bank customers by use of geodemographic segmentation

TL;DR: In this paper, the authors demonstrate the application of geodemographic segmentation to the service industry by using commercial banking as a case example and demonstrate that there are substantial differences between customers of local and national US banks in their evaluation of the relative importance of bank service charges.
Journal ArticleDOI

Corporate entrepreneurship: a test of external and internal influences on managers’ idea generation, risk taking, and proactiveness

TL;DR: In this paper, the authors investigated influences on the idea creation, risk taking, and proactiveness perceptions of upper managers in a random sample of 105 Thai manufacturing firms, and found that these managers' idea generation was influenced by the type of product produced, the size of the company, and the extent of firm support for individual entrepreneurship.
Journal Article

Consumer characteristics and their effect on accepting online shopping, in the context of different product types

TL;DR: In this paper, a theoretical framework is proposed based on the determinants of consumer behaviour and user acceptance of online shopping, as well as online product classification, and the factors that were selected to be tested are Personal Innovativeness of Information Technology (PIIT), Self-efficacy, Perceived security, Privacy, Product involvement and how they affect consumer attitude towards online shopping.