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Open AccessProceedings Article

Modeling factors that influence online travel booking

Michael Conyette
- pp 205-210
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TLDR
This model predicts that consumers who previously booked specific travel products such as hotels or airline tickets will have a greater intention to book other travel products online and is one of only a few models available for predicting travel product booking.
Abstract
Data was collected from an online questionnaire completed by 1,198 respondents in 2008. Analysis of the dataset involved, correlation analysis, exploratory factor analysis, and logistic regression. In the final model building stage, a logistic regression model is generated containing key factors that lead to online travel booking intention. These factors are a unique set of socio and psychographic variables that can be used to more accurately predict website booking of travel products. The contribution to literature that this research makes is that it appears to be one of only a few models available for predicting travel product booking. For instance, this model predicts that consumers who previously booked specific travel products such as hotels or airline tickets will have a greater intention to book other travel products online. This research study also shows the relevance of the Theory of Reasoned Action to online travel but it goes further by enabling the quantification of the strength of variables such as key beliefs, attitudes and subjective norms.

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A Framework Explaining How Consumers Plan and Book Travel Online

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Evidence That Travel Product Knowledge Includes Familiarity with Travel Products and Destinations

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Evidence that Travel Product Knowledge Includes Familiarity with Travel Products and Destinations

TL;DR: In this article, travel product knowledge is defined as what people perceive they know about a product or in terms of what knowledge the individual has stored in memory, and a survey was designed including six questions about travel knowledge with some questions referring to products and others to destinations.
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References
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TL;DR: In this article, the authors address the ability to predict peoples' computer acceptance from a measure of their intentions, and explain their intentions in terms of their attitudes, subjective norms, perceived usefulness, perceived ease of use, and related variables.
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TL;DR: In this paper, two alternative models of service quality are proposed based on an attribute versus overall affect approach to evaluate how consumers would evaluate technology-based self-service options to consumers.
Journal ArticleDOI

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TL;DR: In this article, a comprehensive conceptual framework that incorporates several well-known attitudinal theories to explain the pivotal role of attitudes in influencing intentions and behavior related to technology-based self-service is proposed.
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Trending Questions (2)
What are the factors that influence ticket booking?

The factors that influence ticket booking are not mentioned in the paper. The paper discusses factors that influence online travel booking in general.

What are the factors that influence ticket booking prefeence?

The paper does not specifically mention factors that influence ticket booking preference.