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Nurturing interpersonal trust in knowledge-sharing networks
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TLDR
This work conducted interviews in 20 organizations to identify ways in which interpersonal trust in a knowledge-sharing context develops and summarize behaviors and practices for managers interested in promoting trust (and thereby knowledge creation and sharing) within their own organizations.Abstract:
Executive Overview In many organizations, informal networks are the primary means by which employees find information, solve complex problems, and learn how to do their work. Two forms of interpersonal trust—trust in a person's competence and in a person's benevolence—enable effective knowledge creation and sharing in these networks. Yet, though conceptually appealing, trust is an elusive concept that is often difficult for managers to influence. We conducted interviews in 20 organizations to identify ways in which interpersonal trust in a knowledge-sharing context develops. Based on this work, we summarize behaviors (e.g., discretion, consistency, collaboration) and practices (e.g., building shared vision, ensuring transparency in decision-making, holding people accountable for trust) for managers interested in promoting trust (and thereby knowledge creation and sharing) within their own organizations.read more
Citations
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From mandatory to voluntary: a study of nonprofit information sharing in public-nonprofit collaboration
TL;DR: In this paper, the authors present two models of information sharing in public-nonprofit collaboration: an Instrumental Motivational Model and a Social-Psychological Model of Interorganizational Information Sharing.
Journal ArticleDOI
Knowledge sharing and innovation in open networks of tourism businesses
TL;DR: In this article , the authors examine the information flows, in terms of content and process, underpinning the sharing of knowledge by managers and owners in tourism business operations and contribute to innovation.
Journal ArticleDOI
Analysis of Knowledge Management Enabler in Knowledge Sharing on R&D Institution Capability
Riyadil Jinan,Sawarni Hasibuan +1 more
TL;DR: The results of the study show that knowledge sharing has a positive effect on innovation capability with a parameter coefficient of 0.478 at the significance level of ρ 0 .000 <0.05.
Journal ArticleDOI
Cultivating a Communities of Practice for colorectal cancer screening in northern Canada
Heather Smith,Craig Kuziemsky,C. Champion,Michael Fung-Kee-Fung,Robin P. Boushey,K. Kandola,A. Tessier +6 more
TL;DR: This case illustrates the use of early stakeholder engagement and Nominal Group Technique (NGT) to cultivate a CoP in a complex multidisciplinary system: colorectal cancer screening in northern Canada.
References
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