Journal ArticleDOI
Nurturing interpersonal trust in knowledge-sharing networks
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TLDR
This work conducted interviews in 20 organizations to identify ways in which interpersonal trust in a knowledge-sharing context develops and summarize behaviors and practices for managers interested in promoting trust (and thereby knowledge creation and sharing) within their own organizations.Abstract:
Executive Overview In many organizations, informal networks are the primary means by which employees find information, solve complex problems, and learn how to do their work. Two forms of interpersonal trust—trust in a person's competence and in a person's benevolence—enable effective knowledge creation and sharing in these networks. Yet, though conceptually appealing, trust is an elusive concept that is often difficult for managers to influence. We conducted interviews in 20 organizations to identify ways in which interpersonal trust in a knowledge-sharing context develops. Based on this work, we summarize behaviors (e.g., discretion, consistency, collaboration) and practices (e.g., building shared vision, ensuring transparency in decision-making, holding people accountable for trust) for managers interested in promoting trust (and thereby knowledge creation and sharing) within their own organizations.read more
Citations
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Journal ArticleDOI
Why Do People Hide Knowledge in the Online Knowledge Community? An Integrated Framework of Protection Motivation, Self-Determination, and Social Exchange Beliefs
Qin Yang,Young-Chan Lee +1 more
TL;DR: Wang et al. as mentioned in this paper investigated individuals' knowledge hiding intentions in the context of the online knowledge community through an integrated framework of protection motivation theory, self-determination theory, and social exchange beliefs.
Journal ArticleDOI
Status motives and agent-to-agent information sharing
Jasmijn C. Bol,Justin Leiby +1 more
TL;DR: In this article, the authors examine how agents' responses to information sharing controls depend on an important source of motivation: active status motives, that is, the desire to gain respect from others.
Journal ArticleDOI
From Suspicion to Sustainability in Global Supply Chains
TL;DR: This article propose a trust-building process by which supply chains can evolve from indifference and hostility to a relational partnership that produces joint investments in sustainable practices, and the result is a supply chain that is more efficient, more humane, and embeds sustainability in the supply chain for the long-term.
Proceedings ArticleDOI
Identifying gaps in IT retail Information Security policy implementation processes
TL;DR: The research points out that the IT sector of the South African retail industry is lacking trust and does not pay adequate attention to security awareness and awareness regarding security accountability, which provides support that the identified gaps relate to trust, and therefore, might be major contributing factors to the vast number of breaches experienced in the SouthAfrican retail industry.
Journal ArticleDOI
A Study on the Element of Sentiment toward Knowledge Sharing among Knowledge Workers in a Virtual CoP
Ng Chuee Leng,Tong-Ming Lim +1 more
TL;DR: The effect of the element of sentiment among knowledge workers in a virtual Community of Practice (CoP) as they send and receive messages with their peers will be studied in this research.
References
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