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Scientific grounding of lean six sigma’s methodology

H. de Koning
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Citations
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Journal Article

The Design and Analysis of Experiments

TL;DR: This book by a teacher of statistics (as well as a consultant for "experimenters") is a comprehensive study of the philosophical background for the statistical design of experiment.
Journal ArticleDOI

Implementation of Lean Six Sigma in small- and medium-sized manufacturing enterprises in the Netherlands

TL;DR: Critical success factors (CSFs) and impeding factors are identified and analysed and three new CSFs are revealed: personal LSS-experience of Top management, development of the project leader's soft skills and supply chain focus.
Journal ArticleDOI

Quality in trauma care: improving the discharge procedure of patients by means of Lean Six Sigma.

TL;DR: This study shows that Lean Six Sigma is an effective method to reduce inappropriate hospital stay, thereby improving the quality and financial efficiency of trauma care.
Dissertation

Bridging supply and demand for knowledge intensive tasks : based on knowledge, cognition and quality

TL;DR: The inductive-hypothetical research strategy is adapted from [Sol82], and can be derived from this structure and results in the following steps: Identification of the problem area (chapter 1).
Journal Article

Bridging Supply and Demand for Knowledge Intensive Tasks

TL;DR: In this paper, the inductive-hypothetical research strategy is adapted from [Sol82] and it comprises a set of possible solutions for the present research questions, and an application of the strategy for this study can be derived from this structure and results in the following steps.
References
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Book

Generalized Linear Models

TL;DR: In this paper, a generalization of the analysis of variance is given for these models using log- likelihoods, illustrated by examples relating to four distributions; the Normal, Binomial (probit analysis, etc.), Poisson (contingency tables), and gamma (variance components).
Journal ArticleDOI

A Conceptual Model of Service Quality and Its Implications for Future Research

TL;DR: The attainment of quality in products and services has become a pivotal concern of the 1980s as discussed by the authors, while quality in tangible goods has been described and measured by marketers, quality in services is la...
Journal Article

The Design and Analysis of Experiments

TL;DR: This book by a teacher of statistics (as well as a consultant for "experimenters") is a comprehensive study of the philosophical background for the statistical design of experiment.
Journal ArticleDOI

Generalized Linear Models

TL;DR: In this paper, the authors used iterative weighted linear regression to obtain maximum likelihood estimates of the parameters with observations distributed according to some exponential family and systematic effects that can be made linear by a suitable transformation.
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