Journal ArticleDOI
The generative mechanisms of digital infrastructure evolution
Ola Henfridsson,Bendik Bygstad +1 more
TLDR
The paper identifies three generative mechanisms of digital infrastructure and how they contingently lead to evolution outcomes and uses these mechanisms as a basis for developing a configurational perspective that advances current knowledge about why some digital infrastructures evolve successfully while others do not.Abstract:
The current literature on digital infrastructure offers powerful lenses for conceptualizing the increasingly interconnected information system collectives found in contemporary organizations. However, little attention has been paid to the generative mechanisms of digital infrastructure, that is, the causal powers that explain how and why such infrastructure evolves over time. This is unfortunate, since more knowledge about what drives digital infrastructures would be highly valuable for managers and IT professionals confronted by the complexity of managing them. To this end, this paper adopts a critical realist view for developing a configurational perspective of infrastructure evolution. Our theorizing draws on a multimethod research design comprising an in-depth case study and a case survey. The in-depth case study, conducted at a Scandinavian airline, distinguishes three key mechanisms of digital infrastructure evolution: adoption, innovation, and scaling. The case survey research of 41 cases of digital infrastructure then identifies and analyzes causal paths through which configurations of these mechanisms lead to successful evolution outcomes. The study reported in this paper contributes to the infrastructure literature in two ways. First, we identify three generative mechanisms of digital infrastructure and how they contingently lead to evolution outcomes. Second, we use these mechanisms as a basis for developing a configurational perspective that advances current knowledge about why some digital infrastructures evolve successfully while others do not. In addition, the paper demonstrates and discusses the efficacy of critical realism as a philosophical tradition for developing substantive contributions in the field of information systems.read more
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Journal ArticleDOI
The digital platform: a research agenda
TL;DR: A research agenda for digital platforms research in IS is developed and six questions for further research are suggested: Are platforms here to stay, how should platforms be designed, how do digital platforms transform industries, how can data-driven approaches inform digital platformsResearch, and how should researchers develop theory fordigital platforms.
Journal ArticleDOI
Service innovation in the digital age: key contributions and future directions
TL;DR: In this article, the authors bring together some of the latest scholarship from the marketing and information systems disciplines to advance theoretical developments on service innovation in a digital age, which challenges us to question conventional approaches that construe service as a distinctive form of socioeconomic exchange and to reconsider what service means and thus how service innovation may develop.
Journal ArticleDOI
The Role of Dynamic Capabilities in Responding to Digital Disruption: A Factor-Based Study of the Newspaper Industry
Jahangir Karimi,Zhiping Walter +1 more
TL;DR: This study builds on disruptive innovation theory by ascertaining the role of dynamic capabilities in the performance of response to digital disruption and suggests that first-order dynamic capabilities that are created by changing, extending, or adapting a firm’s existing resources, processes, and values are positively associated with building digital platform capabilities.
Journal ArticleDOI
How Technology Is Changing Work and Organizations
TL;DR: In this paper, the authors present four popular technologies: electronic monitoring systems, robots, teleconferencing, and wearable computing devices to illustrate technology's impact on work, work systems, and organizations.
Journal ArticleDOI
Introduction-Platforms and Infrastructures in the Digital Age
TL;DR: This editorial reviews key insights from the literature on digital infrastructures and platforms, present emerging research themes, highlight the contributions developed from each of the six articles in this special issue, and conclude with suggestions for further research.
References
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Book
Situated Learning: Legitimate Peripheral Participation
Jeanne Lave,Etienne Wenger +1 more
TL;DR: This work has shown that legitimate peripheral participation in communities of practice is not confined to midwives, tailors, quartermasters, butchers, non-drinking alcoholics and the like.
Journal ArticleDOI
Information Systems Success: The Quest for the Dependent Variable
TL;DR: A large number of studies have been conducted during the last decade and a half attempting to identify those factors that contribute to information systems success, but the dependent variable in these studies-I/S success-has been an elusive one to define.
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Theory of Economic Development
TL;DR: The theory of economic development was first published in 1911 by Schumpeter as discussed by the authors, who argued that economics is a natural self-regulating mechanism when undisturbed by "social and other meddlers." In his preface he argues that despite weaknesses, theories are based on logic and provide structure for understanding fact.
Journal ArticleDOI
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
TL;DR: This paper discusses many of the important IS success research contributions of the last decade, focusing especially on research efforts that apply, validate, challenge, and propose enhancements to the original model.
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Science in action : how to follow scientists and engineers through society
TL;DR: In this article, the quandary of the fact-builder is explored in the context of science and technology in a laboratory setting, and the model of diffusion versus translation is discussed.