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Open AccessJournal Article

Virtual Acts of Balance!: Virtual Technologies of Knowledge- Management as co-Produced by Social Intentions and Technical Limitations

Anders Koed Madsen
- 01 Dec 2013 - 
- Vol. 11, Iss: 2, pp 183-197
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TLDR
An analysis of official documents and white papers pertaining to two web-portals that are launched in the United Kingdom (UK) and the European Union (EU) respectively concludes that a co-production of technical infrastructures and social values takes place in the process of designing these types of portals.
Abstract
This paper presents an analysis of official documents and white papers pertaining to two web‑portals (The Policy Grid Project and FEED) that are launched in the United Kingdom (UK) and the European Union (EU) respectively. The aim of the portals is to filter and synthesize information relevant for policy discussions and thereby improve ´knowledge‑democracy´ in different ways. The paper denotes such portals ´virtual technologies of knowledge management´ and it presents documental data as a window to analyze and discuss the infrastructural choices of such portals. The analysis is grounded in theories related to Social Construction of Technology and it shows how the framing of the portals and the concrete digital choices taken in relation to the infrastructure are influenced by the intentions of relevant social groups as well as by the technical limitations on computers abilities to process semantic data. It is especially emphasized how technical web‑ontologies implicitly carry with them deeper philosophical ontologies about phenomena such as ´politics´, ´scientific intentionality´ and ´freedom´. The compromise between these technical limitations and the social intentions is described as a ´virtual act of balance´. The paper accordingly concludes that a co‑production of technical infrastructures and social values takes place in the process of designing these types of portals. It illustrates the necessity of formalizing part of the policy‑making process if semantic machines are to play a significant role in policy‑making. Computer‑based information‑processing makes software increasingly powerful and it is argued that the ´e‑governance community´ has to be reflective about this development and constantly consider the trade‑offs between structured semantics and looser types of classification of policy issues.

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Five Misunderstandings About Case-Study Research

TL;DR: The authors examines five common misunderstandings about case-study research and concludes with the Kuhnian insight that a scientific discipline without a large number of thoroughly executed case studies is a discipline without systematic production of exemplars.
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Five Misunderstandings About Case-Study Research

TL;DR: The authors examines five common misunderstandings about case-study research: theoretical knowledge is more valuable than practical knowledge, one cannot generalize from a single case, therefore, the single-case study cannot contribute to scientific development, the case study is most useful for generating hypotheses, whereas other methods are more suitable for hypotheses testing and theory building, case study contains a bias toward verification, and it is often difficult to summarize specific case studies.
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