How do advances in technology impact the quality of work and overall job satisfaction among employees?
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Advances in technology have a significant impact on the quality of work and overall job satisfaction among employees. Emerging technologies such as artificial intelligence (AI) and robotics are being used to automate tasks and make complex decisions more accurately . The adoption of AI in the workplace can increase employees' job satisfaction by improving AI service quality . Digitalization, facilitated by technology, leads to increased productivity and more interesting work, which positively affects job satisfaction . However, the blurring of boundaries between work and home due to technology can negatively influence employees' well-being and satisfaction in both the work and family domains . Human Resource Development (HRD) plays a crucial role in navigating these changes and improving the quality of jobs. HRD measures should focus on facilitating openness for change, minimizing job insecurity, and providing evidence-based interventions .
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01 Jan 2020 2 Citations | The paper discusses the effects of new technologies on work outcomes, such as job satisfaction, performance, and professional development. It provides limited empirical evidence and recommendations for HRD measures. However, it does not specifically address the impact of technology on the overall quality of work or job satisfaction among employees. |
27 Citations | The provided paper specifically examines the impact of artificial intelligence (AI) service quality on job satisfaction among hotel employees and managers in Vietnam. It does not directly address the broader question of how advances in technology impact the quality of work and overall job satisfaction among employees. |
28 Jan 2019 51 Citations | The paper does not directly address the impact of advances in technology on the quality of work and overall job satisfaction among employees. The paper primarily focuses on the evidence and implications of emerging technologies on work and the role of the human resource function in navigating these changes. |
| The paper finds that advances in technology, specifically digitalization, increase job satisfaction by improving work productivity and making work more interesting. | |
2 Citations | The paper discusses how technostressors, resulting from advances in technology, can negatively affect employees' job and family satisfaction. |
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