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Open accessBook ChapterDOI
Matthew Katzer, Don Crawford 
01 Jan 2013
4 Citations
The major benefit of using Microsoft Office 365 services is that businesses are more focused on the building the business, rather than building IT cost centers.
The findings of this research provide invaluable information to scholars and researchers investigating the barriers of SCM implementation, and to SMEs managers who desire to implement SCM.
The paper concludes that implementation of SCM could deliver a number of potential benefits to SMEs.
Case study findings indicate that companies use varying degrees of SCM integration.
The capability of collaboration and information sharing is essential to improve the overall effectiveness of the SCM.
Based on the findings, a clearer picture of the practice and benefits of SCM and its strategic implications emerges.
Our findings provide valuable insights about the enablers of an SME's SCM practices and their effects on firm performance.
From this method, the research results show that the use of Microsoft Office 365 in online learning activities is said to be quite effective and efficient.

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