Two decades was systematically reviewed on fuzzy MCDM techniques from 1994 to 2014.The database for review was 403 papers from more than 150 high-ranking journals.403 scholarly papers were grouped in four different main fields.Papers were classified based on utilizing, developing and proposing research papers. MCDM is considered as a complex decision-making tool involving both quantitative and qualitative factors. In recent years, several fuzzy FMCDM tools have been suggested to choosing the optimal probably options. The purpose of this paper is to review systematically the applications and methodologies of the fuzzy multi decision-making (FMCDM) techniques. This study reviewed a total of 403 papers published from 1994 to 2014 in more than 150 peer reviewed journals (extracted from online databases such as ScienceDirect, Springer, Emerald, Wiley, ProQuest, and Taylor & Francis). According to experts' opinions, these papers were grouped into four main fields: engineering, management and business, science, and technology. Furthermore, these papers were categorized based on authors, publication date, country of origin, methods, tools, and type of research (FMCDM utilizing research, FMCDM developing research, and FMCDM proposing research). The results of this study indicated that, in 2013, scholars have published papers more than other years. In addition, hybrid fuzzy MCDM in the integrated method and fuzzy AHP in the individual section were ranked as the first and second methods in use. Additionally, Taiwan was ranked as the first country that contributed to this survey, and engineering was ranked as the first field that has applied fuzzy DM tools and techniques.

Fuzzy multiple criteria decision-making techniques and applications - Two decades review from 1994 to 2014

Decision making trial and evaluation laboratory (DEMATEL) is considered as an effective method for the identification of cause-effect chain components of a complex system. It deals with evaluating interdependent relationships among factors and finding the critical ones through a visual structural model. Over the recent decade, a large number of studies have been done on the application of DEMATEL and many different variants have been put forward in the literature. The objective of this study is to review systematically the methodologies and applications of the DEMATEL technique. We reviewed a total of 346 papers published from 2006 to 2016 in the international journals. According to the approaches used, these publications are grouped into five categories: classical DEMATEL, fuzzy DEMATEL, grey DEMATEL, analytical network process- (ANP-) DEMATEL, and other DEMATEL. All papers with respect to each category are summarized and analyzed, pointing out their implementing procedures, real applications, and crucial findings. This systematic and comprehensive review holds valuable insights for researchers and practitioners into using the DEMATEL in terms of indicating current research trends and potential directions for further research.

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DEMATEL Technique: A Systematic Review of the State-of-the-Art Literature on Methodologies and Applications

Ease of use and usefulness are believed to be fundamental in determining the acceptance and use of various, corporate ITs. These beliefs, however, may not explain the user’s behavior toward newly emerging ITs, such as the World-Wide-Web (WWW). In this study, we introduce playfulness as a new factor that reflects the user’s intrinsic belief in WWW acceptance. Using it as an intrinsic motivation factor, we extend and empirically validate the Technology Acceptance Model (TAM) for the WWW context. # 2001 Elsevier Science B.V. All rights reserved.

/pdf/beyond-the-usefulness-and-ease-of-use-extending-the-tam-for-2r69uxvmta.pdf

Beyond the Usefulness and Ease of Use : Extending the TAM for a World - Wide - Web Context

A state-of the-art survey of FAHP applications is carried out: 190 papers are reviewedPapers are classified based on their: Application area, Theme, Year, Country, etc.Review is summarized in tabular formats/charts to help readers extract quick info.Results and Findings are made available through an online (free) testbedThe testbed makes fuzzy pairwise comparison matrices (from all papers) available As a practical popular methodology for dealing with fuzziness and uncertainty in Multiple Criteria Decision-Making (MCDM), Fuzzy AHP (FAHP) has been applied to a wide range of applications. As of the time of writing there is no state of the art survey of FAHP, we carry out a literature review of 190 application papers (i.e., applied research papers), published between 2004 and 2016, by classifying them on the basis of the area of application, the identified theme, the year of publication, and so forth. The identified themes and application areas have been chosen based upon the latest state-of-the-art survey of AHP conducted by Vaidya, O., & Kumar, S. (2006). Analytic hierarchy process: An overview of applications. European Journal of operational research, 169(1), 1-29.. To help readers extract quick and meaningful information, the reviewed papers are summarized in various tabular formats and charts. Unlike previous literature surveys, results and findings are made available through an online (and free) testbed, which can serve as a ready reference for those who wish to apply, modify or extend FAHP in various applications areas. This online testbed makes also available one or more fuzzy pairwise comparison matrices (FPCMs) from all the reviewed papers (255źmatrices in total).In terms of results and findings, this survey shows that: (i) FAHP is used primarily in the Manufacturing, Industry and Government sectors; (ii) Asia is the torchbearer in this field, where FAHP is mostly applied in the theme areas of Selection and Evaluation; (iii) a significant amount of research papers (43% of the reviewed literature) combine FAHP with other tools, particularly with TOPSIS, QFD and ANP (AHP's variant); (iv) Chang's extent analysis method, which is used for FPCMs' weight derivation in FAHP, is still the most popular method in spite of a number of criticisms in recent years (considered in 57% of the reviewed literature).

https://orbilu.uni.lu/bitstream/10993/28568/1/Uncorrected%20Proof_p1.pdf

A state-of the-art survey & testbed of fuzzy AHP (FAHP) applications

Proposing a novel framework for evaluating teaching performance based on the combination of fuzzy AHP and fuzzy comprehensive evaluation method.Determining the factors and sub-factors in the evaluation index system, and then calculating the factor and sub-factor weights by the extent analysis fuzzy AHP method.On the basis of the constructed system, evaluating teaching performance can be conducted by the fuzzy comprehensive evaluation method.The approach can provide an effective, reasonable and accurate results of the evaluation. Evaluating teaching performance is a main means to improve teaching quality and can plays an important role in strengthening the management of higher education institutions. In this paper, we present a novel framework for teaching performance evaluation based on the combination of fuzzy AHP and fuzzy comprehensive evaluation method. Specifically, after determining the factors and sub-factors, the teaching performance index system was established. In the index system, the factor and sub-factor weights were then estimated by the extent analysis fuzzy AHP method. Employing the fuzzy AHP method in group decision-making can facilitate a consensus of decision-makers and reduce uncertainty. On the basis of the system, the fuzzy comprehensive evaluation method was employed to evaluate teaching performance. A case application was also used to illustrate the proposed framework. The application of this framework can make the evaluation results more scientific, accurate, and objective. It is expected that this work may serve as an assistance tool for managers of higher education institutions in improving the educational quality level.

Evaluating teaching performance based on fuzzy AHP and comprehensive evaluation approach

This study intends to use a combination of fuzzy Analytic Hierarchy Process (AHP) and fuzzy Decision-making Trial and Evaluation Laboratory (DEMATEL) method in human resource for science and technology (HRST). Specifically, this study first uses AHP to evaluate the weighting for each criterion and then use DEMATEL method to establish contextual relationships among those criteria. We find out Infrastructure might be more critical since it is a cause and will directly influence human resource for science and technology performance. For human resource for science and technology (HRST), improving Infrastructure might be a better choice for the long period of time. Moreover, Education, R&D Expenses and Immediate output are more important second-tier criteria than Value, Cooperation, Labor Market, Human Capital and Intermediate output. Therefore, the improvement should be started with Infrastructure, particularly on identification of the Education, R&D Expenses and Immediate output.

Evaluating the criteria for human resource for science and technology (HRST) based on an integrated fuzzy AHP and fuzzy DEMATEL approach

The fuzzy analytic hierarchy process (AHP) and fuzzy Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) are extremely beneficial when a decision-making process is complex. The reason is that AHP and TOPSIS can prioritize multiple-choice criteria into a hierarchy by assessing the relative importance of criteria and can thus generate an overall ranking of the alternatives. This study uses fuzzy AHP and fuzzy TOPSIS to evaluate the human resource in science and technology (HRST) performance of Southeast Asian countries. The fuzzy TOPSIS analysis indicates that Singapore, South Korea, and Taiwan have similarities in their desired levels of HRST performance. That is, these three countries have better HRST performances than other Southeast Asian countries.

https://www.mdpi.com/2073-8994/11/2/251/pdf

Assessing the Human Resource in Science and Technology for Asian Countries: Application of Fuzzy AHP and Fuzzy TOPSIS

Decision-making on operational performance evaluation is a complex multi-objective problem. Through the combination of grey relation analysis and information entropy, the evaluation results are more objective and reasonable. This paper would introduce entropy into the weighting calculation of the grey relational analysis method for improving the precision. The improved decision model was applied in four notebook computer original design manufacturer companies. The result presented the proposed method is practical and useful. Significantly, the proposed method provides more flexible and objective information in determine the weights vector of the criteria. Also the study result represented that the combined method had certain scientific and rationality. The evaluation model indicates that this method be more reasonable and easier to grasp than other methods. As a result, it is easier to popularize this evaluation method in enterprises.

Combining grey relation analysis and entropy model for evaluating the operational performance: an empirical study

This study proposes a research framework that integrates personal innovativeness, perceived risk, cost and enjoyment with the technology acceptance model (TAM). We used the proposed model to explore the antecedents of consumer behavioural intention (BI) to adopt mobile commerce (m-commerce). Excluding missing answers and invalid questionnaires, 477 valid responses were collected. In addition to confirmatory factor analysis (CFA), we used structural equation modelling (SEM) to examine the relationships among the constructs in the proposed model. Our findings indicated that the younger group (under 30) had lower stickiness to m-commerce. Among the constructs, perceived enjoyment (PE) had the most significant influence on BI, followed by attitude, perceived ease of use (PEOU), perceived usefulness (PU) and perceived risk. Our research results could be used as a guide and reference for m-commerce service providers to improve and operate their services.

An Extended TAM to Explore Behavioural Intention of Consumers to Use M-Commerce

In the 21st century the role of women in the science and technology (WIST) field is very important. Many countries are actively promoting policies of women in higher education and R&D careers. A nation’s economic growth depends heavily upon its talent base, specifically, the quantity, quality, and utilization of HRST. Therefore, assessing WIST productivity variation is important. The problem of the complexity of performance evaluation makes the development and the application of standard models more difficult. This study uses the VIKOR and entropy method to evaluate the performance of WIST and rank the priorities for them accordingly. The relative weight of different evaluation criteria for the performance of WIST comes from the entropy results. We can see that, the first two important factors for the performance of WIST are a higher education sector and government sector women researchers, as a percentage of the total researchers. The results show that the Korean alternative has the best performance of WIST followed by the Netherlands and Japan.

Chia Chi Sun

Papers

Evaluating the criteria for human resource for science and technology (HRST) based on an integrated fuzzy AHP and fuzzy DEMATEL approach

Assessing the Human Resource in Science and Technology for Asian Countries: Application of Fuzzy AHP and Fuzzy TOPSIS

Combining grey relation analysis and entropy model for evaluating the operational performance: an empirical study

An Extended TAM to Explore Behavioural Intention of Consumers to Use M-Commerce

An integrate method for performance of women in science and technology based on entropy measure for objective weighting