According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.

Out of the Crisis

1. Introduction and Overview. 2. Detecting Influential Observations and Outliers. 3. Detecting and Assessing Collinearity. 4. Applications and Remedies. 5. Research Issues and Directions for Extensions. Bibliography. Author Index. Subject Index.

Regression Diagnostics: Identifying Influential Data and Sources of Collinearity

The Social Psychology of Organizations.

行銷硏究 : Marketing research

Social Psychology of Organizations

Responsive and proactive market orientation and new-product success.

Three studies investigated the effects of consumer skepticism toward advertising on responses to ads. Consumer skepticism, defined as the tendency toward disbelief of advertising claims (Obermiller and Spangenberg 1998), is measured in each study and then related to various measures of advertising response, including brand beliefs, ad attitudes, responses to informational and emotional appeals, efforts to avoid advertising, attention to ads, and reliance on ads versus other information sources. The results generally support the hypotheses that more skeptical consumers like advertising less, rely on it less, attend to it less, and respond more positively to emotional appeals than to informational appeals.

AD SKEPTICISM: The Consequences of Disbelief

https://isiarticles.com/bundles/Article/pre/pdf/717.pdf

Effect of risk management strategy on NPD performance

Total market orientation, business performance, and innovation

Firms need to develop knowledge to gain competitive advantage. However, merely possession of knowledge does not guarantee an edge in competition. In this paper, we operationalize the concept of disseminative capacity, analyze differences in disseminative capacity of network members and simulate dynamic behavioral patterns of intra-organization networks in knowledge transfer process. Theoretical analysis and simulation results convince us that absorptive capacity and disseminative capacity either interactively or separately determine how knowledge flows or is transferred effectively and efficiently between members of intra-organization networks. Results showed that knowledge equilibrium of networks over time depends on the size of network, knowledge transfer speed, and disseminative capabilities and absorptive capabilities of the individuals in the network. Moreover, the results showed that the more powerful is a dominant knowledge holder in the network, the quicker the network will converge to a specified knowledge state.

Douglas L. MacLachlan

Papers

Responsive and proactive market orientation and new-product success.

AD SKEPTICISM: The Consequences of Disbelief

Effect of risk management strategy on NPD performance

Total market orientation, business performance, and innovation

Absorptive and disseminative capacity: Knowledge transfer in intra-organization networks