Showing papers by "Gary Knight published in 2005"
TL;DR: In this article, the authors examine 38 studies from the last decade that deal with international new ventures, global start-ups and born-global firms, and elucidate the most relevant benefits and contributions as well as potential drawbacks, limitations or major discrepancies found in the research activities conducted to date.
1,067 citations
TL;DR: In this paper, four service evaluation models are identified from the literature that are commonly offered to depict the relationships among the primary service evaluation constructs of sacrifice, service quality, service value, satisfaction, and behavioral intentions.
390 citations
Journal Article•
TL;DR: This article developed a taxonomy to better understand "born-global" firms, a breed of young companies that begin selling their products in foreign markets at or near the firm's founding, and described each firm with regard to its basic orientations and the generic strategies that it applies, as well as associated international performance outcomes.
Abstract: ■ This study develops a taxonomy to better understand "born-global" firms, a breed of young companies that begin selling their products in foreign markets at or near the firm's founding. ■ The study describes each firm grouping with regard to its basic orientations and the generic strategies that it applies, as well as associated international performance outcomes.
303 citations
TL;DR: In this paper, the effect of internet experience, proclivity of use, and perception of risk on the likelihood of purchasing online in three different countries was analyzed and compared with a survey-based design in which responses to a questionnaire completed by 492 multinational consumers are analyzed in structural equations modeling using LISREL.
Abstract: Purpose – In the growing field of electronic commerce there are various influences that can lead to online purchase decisions. An understanding of these influences can lead to greater electronic marketing effectiveness. The purpose of this article is to analyze and compare the effect of internet experience, proclivity of use, and perception of risk on the likelihood of purchasing online in three different countries.Design/methodology/approach – The empirical study includes a survey‐based design in which responses to a questionnaire completed by 492 multinational consumers are analyzed in structural equations modeling using LISREL.Findings – Results suggest a positive relationship between consumer usage and experience of the internet and the likelihood of making online purchases. There is further indication that the perceived risk of buying online has a negative effect on consumers' purchase likelihood. Moreover, perceived risk tends to partially mediate the relationships between internet usage and purchas...
135 citations
TL;DR: Woodside as mentioned in this paper made a number of contributions and raised several important issues regarding firm orientations, innovation constructs, and business performance following a comment on Hult, Hurley, and Knight's 2004 study.
95 citations
TL;DR: In this article, the pivotal roles of sourcing, production, distribution, pricing, communications, and general business strategy as functions influenced by, or capable of influencing, terrorism are highlighted.
64 citations
Journal Article•
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10 citations
01 Jan 2005
6 citations
01 Jan 2005
TL;DR: In this paper, the effect of Internet technology use on the relationship between U.S. exporters and their overseas distributors is investigated. And the results of a study of 261 exporting manufacturers from across the United States suggest that Internet technology has a positive effect on the quality of communication between exporters, and that the role of trust in the exporter-distributor relationship may not be as vital as previously thought.
Abstract: The effect of Internet technology use on the relationship between U.S. exporters and their overseas distributors is investigated. This study examines the effects Internet technology may have on the quality of communication, the quality of relationship, the level of distributor motivation, and distributor performance. Results of a study of 261 exporting manufacturers from across the United States suggests that Internet technology has a positive effect on the quality of communication between exporters and distributors. However, for that increase in communication quality to affect distributor performance, it must be mediated by either (a) distributor motivation through cooperation in the relationship, or (b) commitment in the relationship. Results also suggest that the role of trust in the exporter-distributor relationship may not be as vital as previously thought. These results are discussed with regard to their theoretical and practical implications.
2 citations