Purpose



– The purpose of this paper is to establish the progress of information and communication technology (ICT) based on a review of papers published in tourism and hospitality journals between 2009 and 2013. 




Design/methodology/approach



– Based on three major databases, 107 journal papers were retrieved and reviewed. The papers were grouped into two major categories, consumer and supplier, which generally comprise the key players in the industries. 




Findings



– A content analysis showed that hospitality and tourism industries use ICT in different functional units and for different applications. This, in turn, indicates their wide adoption in the industry. Industrial implications are discussed. 




Practical implications



– On the basis of the content analysis, industry practitioners can learn about up-to-date practices and decide how to take advantage of recent technological developments. 




Originality/value



– A major contribution of this paper is the comprehensive review of recently published papers in tourism and hospitality journals from the perspectives of consumer and supplier.

Progress on information and communication technologies in hospitality and tourism

Bibliometric studies in tourism

PurposeThis paper aims to examine the extent to which Business Intelligence and Big Data feature within academic research in hospitality and tourism published until 2016, by identifying research ga ...

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Business intelligence and big data in hospitality and tourism : A systematic literature review

Food and gastronomy research in tourism and hospitality: A bibliometric analysis

A bibliometric research in the tourism, leisure and hospitality fields

Competitive Intelligence Practices in Hotels

Purpose




This paper aims to illustrate how business ethics research is progressing in the tourism and hospitality (T/H) industries and suggest a research agenda.




Design/methodology/approach




This study applies bibliometric analysis to articles related to business ethics topics in the T/H fields published between 1995 and 2014 in six, nine and five leading hospitality-, tourism- and business ethics-oriented journals, respectively.




Findings




This study provides a broad view on business ethics research in the T/H fields based on leading authors, institutions, themes and methods used over the past two decades.




Research limitations/implications




This study assesses the progress of business ethics research in the hospitality and tourism fields. Only articles published in select, prominent Social Sciences Citation Index journals were analyzed.




Practical implications




This analysis focuses on published articles related to business ethics in the T/H fields. As such, it facilitates researchers, academic scholars and professionals in contributing to the field more effectively and advancing scientific progress in the literature. It aids practitioners by evaluating the extent to which scholars have investigated key issues in the field.




Originality/value




This study is the first to utilize bibliometric analysis to assess business ethics research focusing on T/H activities published in leading tourism, hospitality and business ethics journals.

The evolution of business ethics research in the realm of tourism and hospitality: A bibliometric analysis

This study investigates how business ethics research has evolved in hospitality management (HM). This evolution is explored using bibliometrics from articles related to ethics published in HM journals indexed in SSCI. This study provides a broad view on ethics research in HM related to topics discussed, methods employed, and trends. As a first study of HM with a business ethics focus, the findings show several things. First, there has been a significant increase in the number of such articles. Second, the most popular topics are corporate social responsibility and natural environmental issues. Third, quantitative methods and primary data provided by hotels are dominant in many studies; qualitative, hybrid research approaches, and advanced statistical methods have become more common in recent years. Accordingly, referring to the findings related to this study, this article presents limitations of the study and future steps.

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Business ethics research in the hospitality industry: topics, methods and trends

How do healthcare professionals use knowledge management?: evidence from an emerging economy

Distance education as a means of delivering educational services is growing rapidly in the United States and around the world. Although there are several studies that have examined the attitudes of faculty toward distance education, most have focused on the baccalaureate level of education. This study examined the attitudes of business college faculty and administrators toward distance education at the baccalaureate, master's, and doctoral levels of instruction via a national survey.

Gary Ross

Papers

Competitive Intelligence Practices in Hotels

The evolution of business ethics research in the realm of tourism and hospitality: A bibliometric analysis

Business ethics research in the hospitality industry: topics, methods and trends

How do healthcare professionals use knowledge management?: evidence from an emerging economy

Attitudes of Business College Faculty and Administrators toward Graduate-Level Distance Education: A National Survey