J
Jungkeun Kim
Researcher at Auckland University of Technology
Publications - 95
Citations - 2214
Jungkeun Kim is an academic researcher from Auckland University of Technology. The author has contributed to research in topics: Preference & Tourism. The author has an hindex of 19, co-authored 66 publications receiving 1072 citations. Previous affiliations of Jungkeun Kim include University of Minnesota.
Papers
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Preference for robot service or human service in hotels? Impacts of the COVID-19 pandemic
TL;DR: In this paper, a series of experimental studies were implemented to investigate consumers' preference for robot-staffed hotels during the COVID-19 pandemic and found that consumers had a more positive attitude toward robotstaffed (vs. humanstaffed) hotels when the global health crisis was salient.
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Effects of COVID-19 on preferences for private dining facilities in restaurants
Jungkeun Kim,Jacob C. Lee +1 more
TL;DR: In this article, the authors investigated the effects of the perceived threat of COVID-19 and the salience of the virus on consumers' preference for private dining facilities and found that the prominence of the viruses systematically increases preference for dining facilities.
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How the COVID-19 pandemic affected hotel Employee stress: Employee perceptions of occupational stressors and their consequences
TL;DR: In this article, the authors examined the impacts of the global coronavirus pandemic on hotel employees' perceptions of occupational stressors and their consequences, and found that job satisfaction and organizational commitment significantly explained job performance, subjective well-being and prosocial behavior, but they did not significantly influence turnover intention.
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Consumer-brand relationship quality: When and how it helps brand extensions☆
TL;DR: In this article, the authors demonstrate that strong brand relationship quality (BRQ) enhances consumer judgments about brand extensions, and two different cognitive processes underlie the BRQ effects depending on these conditions.