scispace - formally typeset
M

Marie-Odile Richard

Researcher at State University of New York System

Publications -  58
Citations -  5397

Marie-Odile Richard is an academic researcher from State University of New York System. The author has contributed to research in topics: Consumer behaviour & Brand equity. The author has an hindex of 30, co-authored 54 publications receiving 4453 citations. Previous affiliations of Marie-Odile Richard include Université de Montréal & École Normale Supérieure.

Papers
More filters
Journal ArticleDOI

The effects of social media based brand communities on brand community markers, value creation practices, brand trust and brand loyalty

TL;DR: It is shown that brand trust has a full mediating role in converting value creation practices into brand loyalty and that such communities could enhance brand loyalty through brand use and impression management practices.
Journal ArticleDOI

To be or not to be in social media: How brand loyalty is affected by social media?

TL;DR: It is found that brand trust has a fully mediating role in converting the effects of enhanced relationships in brand community to brand loyalty.
Journal ArticleDOI

A social commerce investigation of the role of trust in a social networking site on purchase intentions

TL;DR: In this paper, the authors investigated the relationship between trust in social commerce and purchase intentions and proposed a mechanism to explain this relationship by drawing on three concepts: social commerce information seeking, familiarity with the platform, and social presence.
Journal ArticleDOI

The roles of brand community and community engagement in building brand trust on social media

TL;DR: A model depicting how consumers' relationship with the elements of a brand community based on social media influence brand trust finds that three of the four relationships positively influence brandTrust, however, customer-other customers' relationships negatively influence brand Trust, which is counter intuitive and interesting.
Journal ArticleDOI

Modeling the impact of internet atmospherics on surfer behavior

TL;DR: This article examined the role of Internet atmospherics cues on the behavior of surfers and their impact on variables such as site attitudes, site involvement, exploratory behavior, pre-purchase and purchase intentions.