Showing papers in "International Journal of Information Management in 2013"

TL;DR: An in-depth case study which applies text mining to analyze unstructured text content on Facebook and Twitter sites of the three largest pizza chains: Pizza Hut, Domino's Pizza and Papa John's Pizza reveals the value of social media competitive analysis and the power of text mining as an effective technique to extract business value from the vast amount of available social media data.

TL;DR: The results of an empirical analysis based on a sample of 371 s-commerce users indicate that all the characteristics of s-commerce had significant effects on trust and that trust hadsignificant effects on purchase and WOM intentions.

TL;DR: It is found that brand trust has a fully mediating role in converting the effects of enhanced relationships in brand community to brand loyalty.

TL;DR: Five factors influencing the cloud usage by this business community, whose needs and business requirements are very different from large enterprises are presented; ease of use and convenience is the biggest favorable factor followed by security and privacy and then comes the cost reduction.

TL;DR: An integrated model to understand key factors of employee knowledge sharing intentions through constructs prescribed by two established knowledge management research streams is developed and confirms that reciprocity, enjoyment, and social capital contribute significantly to enhancing employees’ tacit and explicitknowledge sharing intentions.

TL;DR: This study proposes a research model to combine justice, technology and trust, in order to investigate complaint intentions and indicates that distributive and interactional justice contribute significantly to customer satisfaction and, in turn, to complaint intentions, but procedural justice does not.

TL;DR: Investigating the mediating role of consumer trust in an online merchant in the relationships between components of perceived risk and purchase intention concluded that efforts, made by online merchants, to lessen certain types of risk will first improve consumer trust, and then ultimately, increase consumer's intention to buy online.

TL;DR: The analytical results reveal that interaction characteristics of brand community make members perceive many benefits, with “brand community engagement” being the most noticeable.

TL;DR: It is found that site quality can be a very important factor to enhance repurchase intention in the customer perspective.

TL;DR: The findings show that there is a significant relationship between facilitating conditions and usage behavior proving that intermediaries can influence adoption of e-government services.

TL;DR: The findings indicate that perceived network size negatively affects users’ SNS identifications and other components of network externalities have positive effects on SNS identification and satisfaction, which in turn havepositive effects on users�’ subjective well-being and loyalty towards SNS.

TL;DR: A new classification of electronic word-of-mouth is proposed and the perspective of network embeddedness is applied to explore antecedents of intention in online group-buying, broadening the applicability of electronicWord- of-mouth and embeddedness theory.

TL;DR: It is suggested that as consumers move from earlier generation mobile technologies to smartphones the frequency with which they use their phones for all functions increases significantly, Nevertheless, they remain resistant to mobile marketing communications and generally regard text messages as intrusive.

TL;DR: A conceptual framework is developed that can be used to classify publications on RFID applications and issues in the healthcare industry and uses this framework to systematically summarize relevant articles.

TL;DR: This article elaborates on the most important risks inherent to the cloud such as information security, regulatory compliance, data location, investigative support, provider lock-in and disaster recovery.

TL;DR: The results indicate that perceived enjoyment, perceived usefulness, perceived fee, and ESEOP have a significant influence on perceived value and that E SEOP can enhance the positive effect of perceived value on purchase intention.

TL;DR: The results indicate that enhanced supply chain agility has positive impacts on the firm's sales, market share, profitability, speed to market, and customer satisfaction.

TL;DR: The Cloud Computing Business Framework (CCBF) is proposed to help organisations achieve good Cloud design, deployment, migration and services, and there are four key areas to be addressed: Classification; Organisational Sustainability Modelling (OSM); Service Portability and Linkage.

TL;DR: It is claimed that certain universities display critical junctures and cultural transformation in terms of knowledge generation, dissemination and sharing, according to a constructivist approach facilitated by focus group discussions.

TL;DR: In this article, the role of business process management in creating a higher business process orientation is studied and a case study is used to identify the critical success factors in a sample of 324 companies.

TL;DR: Author's version of an article in the journal: International Journal of Information Management.

TL;DR: The results indicate that self-efficacy, perceived enjoyment, certain personal outcome expectations, and individual attitudes towards knowledge sharing are positively related to the intention of knowledge sharing in employee weblogs.

TL;DR: A method based on the two-factor theory was employed in order to classify the SaaS market into adoption-driving and adoption-inhibiting areas, demonstrating the validity of the consumerization phenomenon and the PEST analysis.

TL;DR: The findings from this study suggest that factors like system quality, use and user satisfaction positively influence consumer attitudes towards RFID-enabled services.

TL;DR: In this paper, the authors explore the innovation phenomenon of cloud computing and Web 2.0 and examine their impact on organizational knowledge, and specifically examine the impact of Web2.0 on knowledge transfer.

TL;DR: A typology of information cultures is developed by synthesizing empirical and theoretical research in organization science and information science to expect most organizations to display to varying degrees norms and behaviors from all four types, and that the information culture profile of an organization would be related to its effectiveness.

TL;DR: A model of knowledge sharing continuance in a special type of online community, the online question answering (Q&A) community, in which knowledge exchange is reflected mainly by asking and answering specific questions found that knowledge self-efficacy and confirmation mediated the relationship between benefits and satisfaction.

TL;DR: In this article, the authors considered knowledge transfer in global software development (GSD) from two perspectives, state-of-the-art and state of the practice, to identify what are the challenges that hamper the success of global software teams, as well as to find out what are mitigation strategies that can be used to overcome such challenges.

TL;DR: The results reveal that social capital at both levels jointly influences an individual's explicit and tacit knowledge sharing, and when individuals possess a moderate betweenness centrality and the whole team holds a moderate network density, team members’ knowledge sharing can be maximized.

TL;DR: A theoretical framework for understanding the online strategies of museums’ use of Web and social media, their sources of online value and some measurements of Internet performance, such as the Alexa Internet ranking and the number of followers of museums in social media is presented.