Matteo De Angelis

TL;DR: This article conducted a meta-analysis of 60 independent studies of the antecedents and consequences of SATCOM and found that SATCOM is affected most by distributive justice, then by interactional justice and only weakly by procedural justice.

TL;DR: In this article, the authors compare the generation of WOM (i.e., consumers sharing information about their own experiences) with the transmission of WOM, i.e. consumers passing on information about experiences they heard occurred to others.

TL;DR: It is shown that motivation to engage in goal-consistent behavior can be higher when people are either far from or close to the end state and lower when they are about halfway to the desired end state, and a psychophysical explanation for this tendency to get “stuck in the middle.”

TL;DR: This paper found that high levels of interpersonal closeness (IC) tend to increase the negativity of word-of-mouth (WOM) shared, whereas low levels of IC tend to enhance the positivity of WOM shared.

TL;DR: The authors investigated the effectiveness of negative versus positive message framing in promoting green products, whereby companies highlight the detrimental versus beneficial environmental consequences of choosing less versus more green options, respectively, and found that negatively framed messages are more effective than positively framed ones in prompting consumers to engage in proenvironmental behaviors.