M
Michael .W. Calnan
Researcher at University of Kent
Publications - 285
Citations - 10513
Michael .W. Calnan is an academic researcher from University of Kent. The author has contributed to research in topics: Health care & Public health. The author has an hindex of 57, co-authored 275 publications receiving 9907 citations. Previous affiliations of Michael .W. Calnan include University of Bristol.
Papers
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Journal ArticleDOI
The 'limits' of medicalization?: modern medicine and the lay populace in 'late' modernity.
TL;DR: It is argued that far from being simply passive and dependent, a 'critical distance' is beginning to emerge between modern medicine and the lay populace; a situation which resonates with broader social trends and currents within society at large.
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Convergence and divergence: assessing criteria of consumer satisfaction across general practice, dental and hospital care settings.
TL;DR: Findings clearly suggest that issues concerning 'professional competence', together with the nature and quality of the patient-professional relationship, are the key predictors of overall consumer satisfaction with general practice, dental and hospital care.
Book
Health and Illness: The Lay Perspective
TL;DR: How consumers define health and illness, how and when they decide to seek medical help and what their expectations of services are are are shown.
Journal ArticleDOI
Towards a conceptual framework of lay evaluation of health care.
TL;DR: It is argued in this paper that much of the empirical research into the public's and patients' perceptions of the adequacy of health care has suffered from conceptual weaknesses and as a result of these weaknesses, a contradictory pattern of findings has emerged.
Journal ArticleDOI
Key Determinants of Consumer Satisfaction With General Practice
TL;DR: Key dimensions such as communication, access, availability and type of service provision and the nature and quality of the doctor-patient relationship were found to be the criteria which were most strongly associated with overall levels of satisfaction with general practice.