Vol. 9 Issue 1 pp. 000‐000 There is a growing need for integrating environmentally sound choices into supply-chain management research and practice. Perusal of the literature shows that a broad frame of reference for green supply-chain management (GrSCM) is not adequately developed. Regulatory bodies that formulate regulations to meet societal and ecological concerns to facilitate growth of business and economy also suffer from its absence. A succinct classification to help academicians, researchers and practitioners in understanding integrated GrSCM from a wider perspective is needed. Further, sufficient literature is available to warrant such classification. This paper takes an integrated and fresh look into the area of GrSCM. The literature on GrSCM is covered exhaustively from its conceptualization, primarily taking a ‘reverse logistics angle’. Using the rich body of available literature, including earlier reviews that had relatively limited perspectives, the literature on GrSCM is classified on the basis of the problem context in supply chain’s major influential areas. It is also classified on the basis of methodology and approach adopted. Various mathematical tools/techniques used in literature vis-a-vis the contexts of GrSCM are mapped. A timeline indicating relevant papers is also provided as a ready reference. Finally, the findings and interpretations are summarized, and the main research issues and opportunities are highlighted.

Green supply‐chain management: A state‐of‐the‐art literature review

Praise for the Third Edition: "This is one of the best books available. Its excellent organizational structure allows quick reference to specific models and its clear presentation . . . solidifies the understanding of the concepts being presented."IIE Transactions on Operations EngineeringThoroughly revised and expanded to reflect the latest developments in the field, Fundamentals of Queueing Theory, Fourth Edition continues to present the basic statistical principles that are necessary to analyze the probabilistic nature of queues. Rather than presenting a narrow focus on the subject, this update illustrates the wide-reaching, fundamental concepts in queueing theory and its applications to diverse areas such as computer science, engineering, business, and operations research.This update takes a numerical approach to understanding and making probable estimations relating to queues, with a comprehensive outline of simple and more advanced queueing models. Newly featured topics of the Fourth Edition include:Retrial queuesApproximations for queueing networksNumerical inversion of transformsDetermining the appropriate number of servers to balance quality and cost of serviceEach chapter provides a self-contained presentation of key concepts and formulae, allowing readers to work with each section independently, while a summary table at the end of the book outlines the types of queues that have been discussed and their results. In addition, two new appendices have been added, discussing transforms and generating functions as well as the fundamentals of differential and difference equations. New examples are now included along with problems that incorporate QtsPlus software, which is freely available via the book's related Web site.With its accessible style and wealth of real-world examples, Fundamentals of Queueing Theory, Fourth Edition is an ideal book for courses on queueing theory at the upper-undergraduate and graduate levels. It is also a valuable resource for researchers and practitioners who analyze congestion in the fields of telecommunications, transportation, aviation, and management science.

Fundamentals of Queueing Theory

The authors examine the implications of electronic shopping for consumers, retailers, and manufacturers. They assume that near-term technological developments will offer consumers unparalleled opportunities to locate and compare product offerings. They examine these advantages as a function of typical consumer goals and the types of products and services being sought and offer conclusions regarding consumer incentives and disincentives to purchase through interactive home shopping vis-à-vis traditional retail formats. The authors discuss implications for industry structure as they pertain to competition among retailers, competition among manufacturers, and retailer-manufacturer relationships.

Interactive home shopping: Consumer, retailer, and manufacturer incentives to participate in

Design and control of warehouse order picking: A literature review

In the last four decades the container as an essential part of a unit-load-concept has achieved undoubted importance in international sea freight transportation. With ever increasing containerization the number of seaport container terminals and competition among them have become quite remarkable. Operations are nowadays unthinkable without effective and efficient use of information technology as well as appropriate optimization (operations research) methods. In this paper we describe and classify the main logistics processes and operations in container terminals and present a survey of methods for their optimization.

Container terminal operation and operations research — a classification and literature review

Since the introduction of wireless truck terminals and the translation of this technology in material handling control systems, a new control area has emerged in the control of such trucks In this paper special attention is devoted to Fork Lift Trucks (FLTs) with wireless truck terminals which are controlled by a central Warehouse Management System (WMS) In order to justify investments in wireless truck terminals, it is necessary to specify the reduction in the number of vehicles needed and to indicate the impact on response times and throughput times This is investigated for the case of a distribution center, where a wireless truck terminal system has been introduced Two situations have been compared via simulation: decentralized conventional control (without mobile terminals) and centralized control with a WMS using so-called work lists It is shown that, a centralized control system outperforms the conventional control systems Such a system leads to a 29% reduction of the number of FLTs needed, and a simultaneous reduction in pallet response times Furthermore, warehouse performance is almost insensitive to the structure of the work lists when centralized control systems with work lists are used

Centralized versus Decentralized Control of Internal Transport, a Case Study

Customer order response time and system throughput capacity are key performance measures in warehouses. They depend strongly on the storage strategies deployed. One popular strategy is to split inventory into a bulk storage and a pick stock, or Forward-Reserve (FR) storage. Managers often use a rule of thumb: when the ratio m of average picks per replenishment is larger than a certain factor, it is beneficial to split inventory. However, research that systematically quantifies the benefits is lacking. We quantify the benefits analytically by developing response travel time models for FR storage in an Automated Storage/Retrieval system combined with order picking. We compare performance of FR storage with turnover class-based storage, and find when it pays off. Our findings illustrate that, in FR storage systems where forward and reserve stocks are stored in the same rack, FR storage usually pays off, as long as m is sufficiently larger than 1. The response time savings can go up to 50% when m is larger than 10. We validate these results using real data from a wholesale distributor.

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Forward-reserve storage strategies with order picking: When do they pay off?

Robotized handling systems are increasingly applied in distribution centers. They require little space, provide flexibility in managing varying demand requirements, and are able to work 24/7. This makes them particularly fit for e-commerce operations. This paper reviews new categories of robotized handling systems, such as the shuttle-based storage and retrieval systems, shuttle-based compact storage systems, and robotic mobile fulfillment systems. For each system, we categorize the literature in three groups: system analysis, design optimization, and operations planning and control. Our focus is to identify the research issue and OR modeling methodology adopted to analyze the problem. We find that many new robotic systems and applications have hardly been studied in academic literature, despite their increasing use in practice. Due to unique system features (such as autonomous control, networked and dynamic operation), new models and methods are needed to address the design and operational control challenges for such systems, in particular, for the integration of subsystems. Integrated robotized warehouse systems will form the next category of warehouses. All vital warehouse design, planning and control logic such as methods to design layout, storage and order picking system selection, storage slotting, order batching, picker routing, and picker to order assignment will have to be revisited for new robotized warehouses.

Robotized Warehouse Systems: Developments and Research Opportunities

Local authorities increasingly use time-access regulations to improve social sustainability issues, such as the attractiveness of a city centre, the shopping climate, or to reduce the nuisance caused by urban freight transport. However, these time-windows increase delivery costs and the environmental burden. This paper evaluates five different time-window schemes on their social, environmental, and economic impacts. The first scheme examines the current time-window policy scheme. In the second scheme time-windows are harmonized between different cities. The third scheme moves all deliveries to the night. The fourth and fifth schemes evaluate the consequences of the proposal by the Dutch committee for urban distribution (committee Sakkers). The fourth scheme includes noise-legislation for delivering during the night, the fifth does not. This research includes interviews with several Dutch policy-making officials and is further based on a multiple-case study of fourteen large retail chains in different sectors and with different formulas. The results show that the current time-window scheme performs worst. The best time-window scheme would be a combination of the proposal of the committee Sakkers and the harmonization scenario.

Urban Distribution: The Impacts of Different Governmental Time-Window Schemes

Many distribution centers use expensive, conveyor-based sorting systems that require large buildings to house them. In areas with tight space, robotic sorting systems offer a new type of solution t...

René de Koster

Papers

Centralized versus Decentralized Control of Internal Transport, a Case Study

Forward-reserve storage strategies with order picking: When do they pay off?

Robotized Warehouse Systems: Developments and Research Opportunities

Urban Distribution: The Impacts of Different Governmental Time-Window Schemes

Robotic Sorting Systems: Performance Estimation and Operating Policies Analysis