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Showing papers in "Business Horizons in 1984"


Journal ArticleDOI
TL;DR: In this paper, the authors define what product quality is, and explain how it can be used in positioning and selling products, and how to use it in Japanese product positioning and marketing.

213 citations


Journal ArticleDOI
TL;DR: For many years, men have been helped to advanced in their careers by the interest and personal guidance of a mentor as discussed by the authors. But when women in business merit this special professional attention, problems can arise, including sexual attraction, marital disruption, and damaging gossip.

190 citations


Journal ArticleDOI
TL;DR: The degree of power a manager has within the family has a profound effect on the family's management strategies as mentioned in this paper. But, as stated by the authors, "the family business strategies in the family business differ according to the degree of authority the manager had within the business family".

96 citations


Journal ArticleDOI
TL;DR: In order to be entrepreneurs, people need to have both original ideas and the ability to make them work as mentioned in this paper, which makes it possible for them to be successful in the real world.

58 citations


Journal ArticleDOI
TL;DR: In this paper, the authors present a way to maintain a productive balance between market pull and technology push by understanding the technology-marketing interface and integrating it with corporate strategy and organizational design.

38 citations


Journal ArticleDOI
TL;DR: The extent of the problem, plus some solutions, are examined in this article, where survey results indicate that such problems may not be as widespread as "common sense" would dictate, and some solutions are proposed.

38 citations


Journal ArticleDOI
TL;DR: The last major undeveloped resource may be the human brain this paper, and the future offers the possibility of using our right or intuitive brains also, so that the best managers work with full, not half, power.

34 citations


Journal ArticleDOI
TL;DR: Quality circles, flextime, and wellness in the workplace are but a few of the plethora of new, and often confusing, ideas about improving America's business as discussed by the authors, which seek to do and why they have arisen now are the subjects of this article.

31 citations


Journal ArticleDOI
TL;DR: Installing office automation technology may save your company time and money, or it may not; some of the variables affecting success include using the equipment for specific beneficial goals, experimenting to see what results are achievable, and providing good support systems.

28 citations


Journal ArticleDOI
TL;DR: In this article, a comparison of the two processes is made, leading to suggestions for applying marketing methods to social change, and the authors suggest that social change often does not sell, and that those who try to effect social changes often do not apply the same techniques that marketers do.

25 citations


Journal ArticleDOI
TL;DR: The many installed MRP systems have not been universally successful as discussed by the authors, and a study of companies using MRP reveals just how the system should be implemented to achieve its full potential.

Journal ArticleDOI
TL;DR: Segmentation “trees’ can be a useful way of analyzing markets for improved strategy and some flaws in traditional segmentation methods are shown.

Journal ArticleDOI
TL;DR: Many of America's most successful companies have gone through a life cycle similar to the product life cycle as mentioned in this paper, where they began as innovators and then grew to be giants in their markets.

Journal ArticleDOI
TL;DR: The context in which quality circles operate is an important to their long-term viability as is their internal structure as mentioned in this paper, and contextual contingency variables (participants' attitudes, work setting, organizational culture, and the environment) represent factors that lie at the heart of the QC's ability to be integrated into Amerian organizational structures.

Journal ArticleDOI
TL;DR: The old stereotype of a sales manager is dying; today, the position requires a wide variety of skills as mentioned in this paper. But are managers really chosen according to these new criteria, or are they selected according to the new criteria?

Journal ArticleDOI
TL;DR: In this article, the authors focus on improving all the communication channels to solve home-work conflicts and find that close attention to improving all communication channels can at least alleviate the major problems.

Journal ArticleDOI
TL;DR: In this article, the symptoms of crisis emerge in definable stages, not all at once, and the firm is able to begin to deal with the crisis sooner, and thus with more chance of success.

Journal ArticleDOI
TL;DR: Robots present industry with the exciting possibility of improving productivity and cutting costs, but there are other kinds of costs involved—the human costs—and the human resources manager must keep to a minimum through careful planning and implementation of the new technology.

Journal ArticleDOI
TL;DR: Quality circles have existed in America since the early '70s, but only in more recent years have they been widely used as mentioned in this paper, and a survey attempts to discover how they operate and whether they are a fad or a permanent addition to American industry.

Journal ArticleDOI
TL;DR: In this article, the authors argue that conducting an all-out war with the competition is a more shortsighted and less productive strategy than collaborating with customers to develop long-term, mutually satisfying relationships.

Journal ArticleDOI
TL;DR: Self-serving bias has several causes, but managers can learn how to deal with it as mentioned in this paper, which is a common phenomenon in people who are happy to take credit for their successes and just as happy to blame outside factors for their failures.

Journal ArticleDOI
TL;DR: Zero-in this article is a new technique for formulating statements of mission derived from the nominal group method, is a structured group process which efficiently develops a consensual synthesized mission statement resulting in high commitment.

Journal ArticleDOI
TL;DR: One cause of educational problems within business schools may be rapid turnover of faculty as mentioned in this paper, and the various consequences of that turnover, both good and bad, and a beginning for solution efforts are the subject of this analysis.

Journal ArticleDOI
TL;DR: Inefficient, non-bottom-line writing as mentioned in this paper displays a relentless use of discursive, circuitous organizational patterns, which is not what the authors call bottomline writing, which results from writers telling the reader immediately what is their purpose in writing and what they expect of the reader.

Journal ArticleDOI
TL;DR: This century is seeing changes in our underlying philosophy, in how we view existence itself and our part in it, how we know and accept facts, in what we consider right and wrong as mentioned in this paper.

Journal ArticleDOI
TL;DR: This article focused on the outplacement efforts of the Ravenswood (West Virginia) Works of the Kaiser Aluminium & Chemical Corporation, using them as a model for organizing and managing similar programs.

Journal ArticleDOI
TL;DR: In this article, a suit would have come back into style and, with a few alterations, you could have worn it again, if you had just kept it a little longer.

Journal ArticleDOI
TL;DR: This article argued that the Japanese system is being viewed too simplistically, and that Japan, too, has problems with employment, productivity, and profit, and pointed out that Japanese managers have taken the myth of Japanese superiority in productivity and quality control as the answer to American industry's problems.

Journal ArticleDOI
TL;DR: In this article, a detailed description of the abolities and qualities required for each senior position is given, along with a career development plan for the senior managers and their mentors.

Journal ArticleDOI
TL;DR: The typical company screening process is less likely to find the hidden value that justifies the acquisition premium than is a vision-driven approach or even outright opportunism as mentioned in this paper, which is why many of the major acquisitions dissipate the wealth of the acquiring stockholders because the buy-out premium over market value cannot be recovered.